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Reviews of Urbano FLH Hotels Lisboa

42 Rua da Madalena, Santa Maria Maior, 1100-321 Lisbon, Portugal

#70 of 394 hotels in Lisbon

Guests' Choice

Review score

Based on 749 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Location

    9.8

  • Facilities

    8.9

  • Staff

    9.5

  • Value for money

    8.9

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 20 May 2024

    10
    Definitely recommend
    • Leisure trip
    • Couple
    • Small Double Room with Interior View
    • Stayed 1 night
    • Submitted via mobile

    Nothing, it was a perfect stay!

    Very good breakfast, perfect location, very clean and stylish

    Stayed in May 2024

  • Reviewed: 18 May 2024

    10
    Wonderful stay in this lovely hotel! Would recommend to anyone and will be back!
    • Leisure trip
    • Couple
    • Small Double Room with Interior View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing!

    Perfect location and really friendly staff. We had a lovely and very comfortable stay here! Breakfast was great and they went above and beyond with the free cake and drinks throughout the day, it felt very special!

    Stayed in April 2024

  • Reviewed: 17 May 2024

    10
    No hesitation in recoemmending
    • Leisure trip
    • Solo traveller
    • Single Room with Interior View
    • Stayed 3 nights
    • Submitted via mobile

    Clean, comfortable and many little touches that make it a great place to stay

    Excellent location

    Stayed in May 2024

  • Reviewed: 14 May 2024

    10
    Exceeded expectations on all aspects of service and comfort. Great location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    A sign on the front door indicating the button to press to page to get in.

    Staff were exceptionally helpful and friendly. Room was snug but well laid out, bathroom was clean and modern. Breakfast was great. Sleeping was easy. The bed was very comfortable and the blackout curtains worked very well keeping out night time illumination.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    10
    Highly recommended!!!
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    N/a

    Breakfast was very good. They have some snacks the whole time of our stay. Our room was very clean and also the facilities itself. The hotel is walkable around the city. The staff were very helpful and very nice! We’ll stay there again!

    Stayed in April 2024

  • Reviewed: 11 May 2024

    10
    A enjoyed stay.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Location.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Not enough storage in the bedroom & bathroom

    Friendly staff, delicious breakfast & amazing location. Despite being so central was still relatively quiet

    Stayed in May 2024

  • Reviewed: 1 May 2024

    9.0
    Great location
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    We love the location because it’s an easy access to everything and the breakfast choices were excellent.

    Stayed in April 2024

  • Reviewed: 1 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Small Double Room with Interior View
    • Stayed 2 nights
    • Submitted via mobile

    Shower was very slow draining.

    Extremely helpful and friendly staff. Very good breakfast!

    Stayed in April 2024

  • Reviewed: 29 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Small Double Room with Interior View
    • Stayed 1 night

    The hotel is perfectly located in the heart of Lisbon. The complementary breakfast was very good and with almost no single use items.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    10
    Delightful
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Modern, clean, breakfast, value for money, location, reception people.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    10
    Definetely advised! Top
    • Leisure trip
    • Couple
    • Small Double Room with Interior View
    • Stayed 3 nights
    • Submitted via mobile

    All perfect! Special breakfast and afternoon break. Staff very professional

    Stayed in April 2024

  • Reviewed: 27 April 2024

    10
    Wonderful, I would recommend the accommodation to anyone wanting to stay in Lisbon.
    • Leisure trip
    • Solo traveller
    • Single Room with Interior View
    • Stayed 10 nights
    • Submitted via mobile

    Nothing- everything was fabulous.

    The location was central to everything I needed to do and transport was easily accessible for my further afield trips. The staff were wonderful- friendly, helpful, generous and kind. The breakfast was sensational - delicious, wholesome, plenty of choice and the three time frames for sittings meant that I could plan my breakfast and mornings depending on how busy I knew I would be - just what a busy tourist needed to fuel the day. The ever available coffee and tea, with cake supplied, was a welcome addition when arriving back to the accommodation after a busy day. The room was clean and airy with a comfortable bed and a great shower.

    Stayed in April 2024

  • Reviewed: 26 April 2024

    8.0
    Special thanks to Dulce Amaral who was always helping, cleaning, guiding other staff and generally going above and beyon
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    We had a child in the room above us that did not stop jumping, running and throwing things! It seemed they did not go out exploring Lisbon either. If noise bothers you ask for a top floor room without anyone above you.

    The Baixa location was perfect for us and surprisingly not noisy in our room. A smallish hotel with an excellent breakfast, clean room and staff that really wanted to assist.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    8.0
    • Leisure trip
    • Couple
    • Small Double Room with Interior View
    • Stayed 4 nights

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 16 April 2024

    10
    Great hotel close to sights.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Everything. Clean, comfortable and a good breakfast

    Stayed in April 2024

  • Reviewed: 15 April 2024

    9.0
    Wonderful stay in the heart of Lisbon.
    • Leisure trip
    • Solo traveller
    • Single Room with Interior View
    • Stayed 4 nights
    • Submitted via mobile

    Honestly I had a great trip. The AC was on heat mode for the 1st two days but as soon as I asked for cooling because it was quite hot they changed immediately. The balcony in my room wasn’t great but worth it for the price.

    The location is prime. In the heart of the old town, close to everything and easy walk to metro, bus and tram. The breakfast each day was good. The housekeeping team was exceptional.

    Stayed in April 2024

  • Reviewed: 12 April 2024

    8.0
    All very good apart from a couple things would def stay again
    • Leisure trip
    • Solo traveller
    • Small Double Room with Interior View
    • Stayed 3 nights
    • Submitted via mobile

    Rooms with interior view best avoided as they look out onto construction very close to window next door ..so curtains shut all the time ..this was my only negative . Tried to change my room but fully booked . No coffee or kettle in room. ..would be better .

    great location ..lovely breakfasts ….afternoon cakes ..tea coffee port . very clean friendly and felt very comfortable as a solo female traveller

    Stayed in April 2024

  • Reviewed: 2 April 2024

    10
    Best choice to discover Lisboa.
    • Leisure trip
    • Couple
    • Large Double Room
    • Stayed 3 nights

    The hotel staff was very nice and helpful, offered their help even if not asked. The breakfast was not very diversified, but it was delicious and offered local food as well. I loved to have espresso :)

    Stayed in March 2024

  • Reviewed: 30 March 2024

    10
    The perfect “drop your bags and explore” hotel.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing everything was great!

    The staff were so helpful, the breakfast was perfect, rooms were very clean.

    Stayed in March 2024

  • Reviewed: 26 March 2024

    10
    I can recommend this hotel to anyone who goes to Lisbon.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Clean and comfortable room.Breakfast was also great. Staffs were very kind.

    Stayed in March 2024

  • Reviewed: 26 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nil.p

    Location, friendly staff, good breakfast choice, excellent shower, spotless room. Excellent value.

    Stayed in March 2024

  • Reviewed: 26 March 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Room with Interior View
    • Stayed 3 nights
    • Submitted via mobile

    The stuff were very helpful and kind. I would specifically thank Marino for helping me find a Bold ride for the airport.

    Stayed in March 2024

  • Reviewed: 26 March 2024

    9.0
    Great stay, great location and lovely staff!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Only thing that I would rate the hotel down on is the bathroom door. It isn’t a proper door and is more like a shower door so you can pretty much hear everything and see in.

    Everything was great from the breakfast to the room, it was clean and tidy, had all the facilities needed. The staff were really nice, we arrived early and were able to leave our luggage until check in time. Location is perfect for anyone visiting Lisbon for the first time, everything is easily accesible and walkable.

    Stayed in March 2024

Showing 1 – 25

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