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Reviews of Vera Cruz Porto Downtown Hotel 2 stars

Rua Ramalho Ortigão, 14, União de Freguesias do Centro, 4000-407 Porto, Portugal

#153 of 225 hotels in Porto

Guests' Choice

Review score

Based on 956 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.3

  • Location

    9.6

  • Facilities

    8.0

  • Staff

    9.4

  • Value for money

    8.3

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 16 May 2024

    9.0
    A perfect hotel for a short break in Porto!
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 3 nights

    We tried the roof bar in the evening but sadly despite the lovely view nobody up there so not much of an atmosphere. Perhaps they need to advertise it to non-residents?

    Location was perfect , a few minutes from all the sights and very convenient for getting to and from the airport. We loved the roof top restaurant for breakfast. Breakfast was very good - not an enormous buffet but had all the essentials and some lovely mini pastel de natas.

    Stayed in April 2024

  • Reviewed: 9 May 2024

    7.0
    Paying for location; room ok.
    • Leisure trip
    • Solo traveller
    • Budget Single Room
    • Stayed 3 nights
    • Submitted via mobile

    The hotel lobby and the bathroom looks like they were fairly recently updated, the room and hallways do not. To me, they have an early 90's style and the wear of furniture etc. seems to bear that out. Also, the bed is quite close to the room door, which is not sound proofed in any way.

    Excellent, unbeatable location about 10 min walk from the Douro river! This is the single best quality of this hotel, with Metro, coffee shops and attractions just minutes away on foot.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    9.0
    Great staff, great location, very comfortable room, great bathroom.
    • Leisure trip
    • Solo traveller
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    Carpet in room. Towels a little small.

    Reception staff, location, bathroom, comfort.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    9.0
    Fantastic stay
    • Leisure trip
    • Solo traveller
    • Budget Single Room
    • Stayed 5 nights
    • Submitted via mobile

    The hotel is well located in the city of Porto. All the people working there are happy to help and provide great service. They speak great english. The room and bathroom were nicely clean.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    7.0
    Ok for a weekend break
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The room was clean and comfortable. Location was perfect. Breakfast could have more choices.

    Stayed in April 2024

  • Reviewed: 5 May 2024

    9.0
    Wonderful stay, fantastic service.
    • Business trip
    • Solo traveller
    • Budget Single Room
    • Stayed 7 nights

    Everything was really good, maybe breakfast could be more varied.

    The location is fantastic, close to everything. Very helpful staff. The hotel is very clean and well looked after.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    8.0
    Great location, knowledgeable staff and comfortable bed.
    • Leisure trip
    • Solo traveller
    • Budget Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Bedroom a little tired and in need of new carpet. Brusque instructions regarding not washing clothes in the room with a fine if ignored. No grab rail in bath/shower.

    Good location. Very quiet. Knowledgeable and friendly staff. Comfortable bed. Very nice bathroom with bath and bidet.

    Stayed in May 2024

  • Reviewed: 2 May 2024

    9.0
    In front of the parking garage at the right side we had dinner in a lovely Portugese restaurant.
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything was great

    It was an amazing location just in the middle of the old city centre. Walkable to all the city highlights.We payed an extra 23 eur p/24 hours in a nearby parkinggarage with special reservated parking for hotel guests. That went smootly and well organized. The room is great and good beds with a big bathroom. All well equipped and absolute value for the money. Very clean and I defenitely recommand this hotel and would come back another time here !

    Stayed in April 2024

  • Reviewed: 1 May 2024

    9.0
    Good value
    • Leisure trip
    • Solo traveller
    • Budget Single Room
    • Stayed 2 nights

    Carpet in the room had a musty odor. Key needs to be dropped off at reception whenever you leave the room.

    Convenient location. Numerous restaurants nearby in all price ranges. Close to the metro.

    Stayed in April 2024

  • Reviewed: 30 April 2024

    7.0
    Location was good, staff were friendly and helpful. The room was adequate but quite expensive for what it offered and i
    • Leisure trip
    • Solo traveller
    • Budget Double Room
    • Stayed 3 nights
    • Submitted via mobile

    My room was on the second floor, but felt like it was in the basement. Windows were positioned high on the walls and were frosted so you couldn’t look out. I assume this was because they faced a wall or something like that but it gave the room an overall gloomy feel.

    The top floor breakfast room was nice.

    Stayed in April 2024

  • Reviewed: 30 April 2024

    8.0
    Overall, it was a pleasant stay.
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 5 nights
    • Submitted via mobile

    The toilet in the room we were in needs attention. It seemed to be loose and the toilet tank hit the wall behind it with each use.

    Location was very convenient. Hotel staff were very professional and helpful.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    9.0
    Perfeft place for budget conscious travellers. You get more than what you pay for.
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    None.

    Location was absolutely perfect. The room was very clean. The staff are friendly. Everyone greeted you with smiles.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    9.0
    Excellent. Wish I could have stayed longer
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    All good

    Location perfect. Desk staff, Andre, extremely helpful

    Stayed in April 2024

  • Reviewed: 13 April 2024

    8.0
    Well
    • Leisure trip
    • Couple
    • Basic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    I had to leave early to the airport and the waitress refused to let me in the breakfast room to grab a croissant to go because I was 2’ (literally) before the opening time.

    Very well located Large room Overall old furniture and common areas but good value for the money

    Stayed in February 2024

  • Reviewed: 7 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The first night there was no hot water in the shower but the hotel staff fixed it and it worked well afterwards. Please clean the fridge!

    Central location New bathroom Friendly and helpful receptionists The breakfast is fine for this price

    Stayed in April 2024

  • Reviewed: 5 April 2024

    9.0
    A nice cute hotel very near the airport, the Oriente train station, Vascodagama Mall and the sights.
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 2 nights

    Wish there was a balcony. with a view. the location could have been better with a larger frontage to the road.

    The room was spacious and cozy, the washroom was comfortable.

    Stayed in April 2024

  • Reviewed: 26 March 2024

    8.0
    Very adequate lodgings for the price
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 2 nights

    See above

    Staff and location great. Breakfast so so. My lock on door didn’t work on 2nd night and they provided me with another room but it wasn’t as nice and I wasn’t offered anything complementary.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Superb staff, very clean, excellent location.

    Stayed in March 2024

  • Reviewed: 24 March 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Basic Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The hotel building is old, and the apartment felt damp with a leaky stain on the celling.

    The Hotel is perfectlly located, literally on the main square. You don't need any transport to visit sights of the old part of the city. Tha place is quite, and the staff very friendly..

    Stayed in March 2024

  • Reviewed: 20 March 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Budget Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Lack of access to the last floor for people who use a wheelchair

    Location

    Stayed in March 2024

  • Reviewed: 19 March 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Budget Single Room
    • Stayed 3 nights
    • Submitted via mobile

    There is no soundproofing and you can hear neighbours very well, so it's a good idea to bring ear plugs. The lighting in the bathroom is not bright.

    Great location, clean room, comfortable bed, breakfast with good variety, friendly staff, very good value for money.

    Stayed in March 2024

  • Reviewed: 12 March 2024

    7.0
    lovely stay
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 3 nights

    I thought that there should have been more condiments in the. There was 2 small bottles of port crisps and chocolate on the table as there was no price list we thought this was complementary but we were charged. Only shampoo and soap.

    Stayed here with my husband for 3 nights excellent location and very clean the receptionist was very helpfully.

    Stayed in March 2024

  • Reviewed: 11 March 2024

    9.0
    Exactly the right thing for what I needed. Great location, helpful staff, comfortable, clean room.
    • Leisure trip
    • Solo traveller
    • Budget Single Room
    • Stayed 3 nights

    Wasn't a great fan of the bar upstairs.

    Loved the staff. There were extremely helpful and informative.

    Stayed in March 2024

  • Reviewed: 11 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The hotel is in a perfect location, 10-20 min walking distance to all the main attractions. 5mins walk from Trinidade station which has direct metro to the airport. The rooms are big, clean and most facilities including a mini bar. The bathroom was clean with a good rain shower. The staff our courteous and helpful. There is a lovely roof top bar as well.

    Stayed in March 2024

Showing 1 – 25

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