Rua Ramalho Ortigão, 14, União de Freguesias do Centro, 4000-407 Porto, Portugal
#153 of 225 hotels in Porto
Guests' ChoiceBased on 956 hotel reviews
8.2Cleanliness
8.6
Comfort
8.3
Location
9.6
Facilities
8.0
Staff
9.4
Value for money
8.3
Free WiFi
8.5
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End of dialog contentReviewed: 16 May 2024
Ellen
United KingdomWe tried the roof bar in the evening but sadly despite the lovely view nobody up there so not much of an atmosphere. Perhaps they need to advertise it to non-residents?
Location was perfect , a few minutes from all the sights and very convenient for getting to and from the airport. We loved the roof top restaurant for breakfast. Breakfast was very good - not an enormous buffet but had all the essentials and some lovely mini pastel de natas.
Stayed in April 2024
Reviewed: 9 May 2024
Christina
United StatesThe hotel lobby and the bathroom looks like they were fairly recently updated, the room and hallways do not. To me, they have an early 90's style and the wear of furniture etc. seems to bear that out. Also, the bed is quite close to the room door, which is not sound proofed in any way.
Excellent, unbeatable location about 10 min walk from the Douro river! This is the single best quality of this hotel, with Metro, coffee shops and attractions just minutes away on foot.
Stayed in May 2024
Reviewed: 9 May 2024
Sue
United KingdomCarpet in room. Towels a little small.
Reception staff, location, bathroom, comfort.
Stayed in May 2024
Reviewed: 8 May 2024
Hasna
FranceThe hotel is well located in the city of Porto. All the people working there are happy to help and provide great service. They speak great english. The room and bathroom were nicely clean.
Stayed in May 2024
Reviewed: 6 May 2024
Mark
SpainThe room was clean and comfortable. Location was perfect. Breakfast could have more choices.
Stayed in April 2024
Reviewed: 5 May 2024
Mercedes
EstoniaEverything was really good, maybe breakfast could be more varied.
The location is fantastic, close to everything. Very helpful staff. The hotel is very clean and well looked after.
Stayed in May 2024
Reviewed: 3 May 2024
Sue
United KingdomBedroom a little tired and in need of new carpet. Brusque instructions regarding not washing clothes in the room with a fine if ignored. No grab rail in bath/shower.
Good location. Very quiet. Knowledgeable and friendly staff. Comfortable bed. Very nice bathroom with bath and bidet.
Stayed in May 2024
Reviewed: 2 May 2024
Petra
NetherlandsEverything was great
It was an amazing location just in the middle of the old city centre. Walkable to all the city highlights.We payed an extra 23 eur p/24 hours in a nearby parkinggarage with special reservated parking for hotel guests. That went smootly and well organized. The room is great and good beds with a big bathroom. All well equipped and absolute value for the money. Very clean and I defenitely recommand this hotel and would come back another time here !
Stayed in April 2024
Reviewed: 1 May 2024
Beverly
CanadaCarpet in the room had a musty odor. Key needs to be dropped off at reception whenever you leave the room.
Convenient location. Numerous restaurants nearby in all price ranges. Close to the metro.
Stayed in April 2024
Reviewed: 30 April 2024
Leigh
CanadaMy room was on the second floor, but felt like it was in the basement. Windows were positioned high on the walls and were frosted so you couldn’t look out. I assume this was because they faced a wall or something like that but it gave the room an overall gloomy feel.
The top floor breakfast room was nice.
Stayed in April 2024
Reviewed: 30 April 2024
Karen
CanadaThe toilet in the room we were in needs attention. It seemed to be loose and the toilet tank hit the wall behind it with each use.
Location was very convenient. Hotel staff were very professional and helpful.
Stayed in April 2024
Reviewed: 15 April 2024
Jardine
PhilippinesNone.
Location was absolutely perfect. The room was very clean. The staff are friendly. Everyone greeted you with smiles.
Stayed in April 2024
Reviewed: 15 April 2024
Peter
AustraliaAll good
Location perfect. Desk staff, Andre, extremely helpful
Stayed in April 2024
Reviewed: 13 April 2024
Valentina
ItalyI had to leave early to the airport and the waitress refused to let me in the breakfast room to grab a croissant to go because I was 2’ (literally) before the opening time.
Very well located Large room Overall old furniture and common areas but good value for the money
Stayed in February 2024
Reviewed: 7 April 2024
Evgeniia
RussiaThe first night there was no hot water in the shower but the hotel staff fixed it and it worked well afterwards. Please clean the fridge!
Central location New bathroom Friendly and helpful receptionists The breakfast is fine for this price
Stayed in April 2024
Reviewed: 5 April 2024
Ravi
CanadaWish there was a balcony. with a view. the location could have been better with a larger frontage to the road.
The room was spacious and cozy, the washroom was comfortable.
Stayed in April 2024
Reviewed: 26 March 2024
Mary
CanadaSee above
Staff and location great. Breakfast so so. My lock on door didn’t work on 2nd night and they provided me with another room but it wasn’t as nice and I wasn’t offered anything complementary.
Stayed in March 2024
Reviewed: 25 March 2024
Thomas
AustraliaSuperb staff, very clean, excellent location.
Stayed in March 2024
Reviewed: 24 March 2024
Tatjana
SerbiaThe hotel building is old, and the apartment felt damp with a leaky stain on the celling.
The Hotel is perfectlly located, literally on the main square. You don't need any transport to visit sights of the old part of the city. Tha place is quite, and the staff very friendly..
Stayed in March 2024
Reviewed: 20 March 2024
Anya
United KingdomLack of access to the last floor for people who use a wheelchair
Location
Stayed in March 2024
Reviewed: 19 March 2024
Natalja
EstoniaThere is no soundproofing and you can hear neighbours very well, so it's a good idea to bring ear plugs. The lighting in the bathroom is not bright.
Great location, clean room, comfortable bed, breakfast with good variety, friendly staff, very good value for money.
Stayed in March 2024
Reviewed: 12 March 2024
Irene
IrelandI thought that there should have been more condiments in the. There was 2 small bottles of port crisps and chocolate on the table as there was no price list we thought this was complementary but we were charged. Only shampoo and soap.
Stayed here with my husband for 3 nights excellent location and very clean the receptionist was very helpfully.
Stayed in March 2024
Reviewed: 11 March 2024
Frank
GermanyWasn't a great fan of the bar upstairs.
Loved the staff. There were extremely helpful and informative.
Stayed in March 2024
Reviewed: 11 March 2024
Rajasi
United KingdomThe hotel is in a perfect location, 10-20 min walking distance to all the main attractions. 5mins walk from Trinidade station which has direct metro to the airport. The rooms are big, clean and most facilities including a mini bar. The bathroom was clean with a good rain shower. The staff our courteous and helpful. There is a lovely roof top bar as well.
Stayed in March 2024
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