Rua de Santa Catarina 1, Misericordia, 1200-401 Lisbon, Portugal
#19 of 396 hotels in Lisbon
Guests' ChoiceBased on 129 hotel reviews
9.3Cleanliness
9.5
Comfort
9.6
Location
9.5
Facilities
9.3
Staff
9.6
Value for money
8.5
Free WiFi
9.5
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End of dialog contentReviewed: 25 May 2024
Rhiannon
United KingdomOccasionally the food and beverage service could be slow. The rooftop cocktails were disappointing.
Incredibly beautiful hotel with stunning views and elegant luxurious finishes. The front desk were exceptionally friendly and helpful. Thanks especially to Joao for all of his help.
Stayed in May 2024
Reviewed: 29 April 2024
Sebastian
United KingdomThere was nothing we didn't like.
Absolutely everything! The rooms were clean and comfortable. The breakfast was exceptional and very convenient that it finished at midday. The staff were superb and the food available at the rooftop bar and restaurant was excellent, the daily complimentary cake was a very nice touch.
Stayed in April 2024
Reviewed: 28 April 2024
Yoshimoto
JapanNothing negative.
Very nice location (atop of the hill overviewing the river and the city), incredibly goood hospitality of the staff! and the stylish room. Restaurant was quite impressive with unique sets. All in all everything was good.
Stayed in February 2024
Reviewed: 2 January 2024
Linda
CanadaFabulous classy boutique hotel - room, decor, toiletries, bedding all very high end. Breakfast was very delicious. Front desk staff excellent and upgraded us as it was our anniversary. it was very much appreciated. Excellent location as well!
Stayed in October 2023
Reviewed: 27 October 2023
John
SwitzerlandRoom was amazing - beautiful bed and sheets!
Stayed in October 2023
Reviewed: 26 October 2023
Tatiana
PortugalTransito há volta do hotel
A vista e o café da manhã
Stayed in October 2023
Reviewed: 21 October 2023
Flora
AustraliaStaff went out of their way to assist and have genuine love for their job and their guests. The Hotel had everything one would need for a comfortable stay. Quality of food was exceptional
Stayed in October 2023
Reviewed: 17 October 2023
Nancy
United StatesNot a thing ! A well run hotel worthy of the five stars !
Everything was top drawer! Fabulous !
Stayed in October 2023
Reviewed: 17 October 2023
Warren
United KingdomTiny Pool with very limited outdoor space
Staff were excellent extremely helpful Breakfast was superb Fantastic Bed
Stayed in October 2023
Reviewed: 25 September 2023
Cirkine
South AfricaAmazing staff
Stayed in September 2023
Reviewed: 16 August 2023
Susan
United StatesNothing! Maybe the swimming pool could have had some more chairs around
It was so beautiful and also quiet. Excellent food and the staff couldn’t do enough to help
Stayed in August 2023
Reviewed: 7 August 2023
Ruxandra
RomaniaThe location was great, the panoramic view from the rooftop, excellent breakfast and the stuff was really really nice
Stayed in August 2023
Reviewed: 3 August 2023
Lan
GermanyIt was a great individual customer oriented and the perfect service. Could not ask for more.
Stayed in July 2023
Reviewed: 1 August 2023
Scott
AustraliaAir conditioning was noisy
Beautiful accommodation
Stayed in August 2023
Reviewed: 29 July 2023
Gordon
United KingdomBeautiful hotel and a wonderful stay. A real oasis right in the heart of the old part of Lisbon. Staff all superb, always very helpful and friendly.
Stayed in July 2023
Reviewed: 13 July 2023
Mary
SwitzerlandBathroom to small and no space for cosmetic , but in room is a table for makeup. Umbrellas on the breakfast terrasse would be nice , its to hot to sit outside without.
Very nice and helpful staff, beautiful location, top Restaurant, everything in walking distance , luxury beds
Stayed in July 2023
Reviewed: 10 July 2023
Caroline
United StatesEverything was perfect, nothing to write in this section.
Best experience to discover Lisbon. The property is impressive, in an old Palace. The staff is focused on every single small detail to make the stay a wonderful experience. Room was very very comfortable, the tailor made breakfast every morning absolutely terrific. The hotel has one of the best rooftop of the city and the view is to die for. The location is perfectly , beautiful view of the old city and the river and so close by to all the action. I will definetely go back again in the future.
Stayed in July 2023
Reviewed: 15 June 2023
Keith
United StatesFirst, it is in an exceptionally beautiful place and everything is exquisitely appointed from the lobby, shared breakfast room restaurant, rooftop and yes even the rooms.
Stayed in June 2023
Reviewed: 3 June 2023
Jim
New ZealandFrom the moment we arrived we were treated with great respect and friendliness. The service was very personal and the intimacy of the hotel was excellent. Our room was wonderful and the staff exceptional. Thank you we will definitely stay again.
Stayed in May 2023
Reviewed: 23 May 2023
Stefano
SwitzerlandThe bathroom layout of my room (7.5) was a bit inconvenient as there was no shower-glas and once you used the shower everthing would be wet, other than that it was great.
The personell was extremely friendly and helpful. The location is perfect to visit the city. Excellent breakfast!
Stayed in May 2023
Reviewed: 19 May 2023
Igor
United KingdomNot enough space in the bathroom.
everything
Stayed in April 2023
Reviewed: 18 May 2023
Oliver
United KingdomI would struggle to find fault with anything.
The property is modern, has amazing Character, our room was extremely spacious and the view from the sky bar/restaurant was really nice. The breakfast was served overlooking the pool and river, and was so unique Al a Carte menu. Could not recommend enough! Our room had complimentary wine and cakes served. Our room was on street level (Arch Room) and we could sit on the balcony having room service cocktails whilst watching the buzz of the square.
Stayed in May 2023
Reviewed: 2 May 2023
Alexander
United Arab EmiratesSome of the finishings were showing wear and tear. The doors to the hallways are quite old, and therefore some sound is noticeable from other guests moving in and out. The windows are large farmhouse style. But the finishings in the room are tall, meaning everything needs to be rearranged to open/close them. Recommend thinking about moving these around to make it easier for guests.
The hotel is in a perfect location. Perfect. There is no other way to describe this. The team at the hotel are incredibly attentive and helpful (making recommendations, bookings, and considered small touches to make a stay a beautiful one). The most unexpectedly enjoyable experiences was breakfast. Held around a large family-style table (there are individual tables for those who wish). You sit, enjoy a personalised breakfast of your choosing, next to other hotel guests. Conversation is quiet, but friendly. Guests are similarly interesting and cultured.
Stayed in May 2023
Reviewed: 26 April 2023
Jimmy
United StatesNOTHING
The food was Excellent. The staff was Excellent. The room was superb. The hotel was extremely clean. I HAVE NEVER STAYED AT A BETTER PLACE.
Stayed in April 2023
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