Could do with makeover and an improved selection at breakfast

Location

Stayed in May 2024

Complicated system for parking.

Clean, parking close by, good food mall and market close by. Public transportation near the hotel.

Stayed in April 2024

Breakfast was terrible, cross contamination with bread and other food; coffee was awful. No eggs, vey basic not good. Very small rooms

Clean, friendly front desk staff, bathrooms are brand new and beautiful. Not like old pics. Close to restaurant and hospital. We stayed to be closer to hospital for family member in hospital.

Stayed in May 2024

Nothing to report.

Very clean room and bathroom. Comfortable bed and quiet room. Very cordial reception staff. Wasn’t able to have breakfast, but Petulia Cafe next door to the hotel was very good.

Stayed in April 2024

The only issue we had with the area was the noise from late working hours at the nearby construction site which is not actually the hotel's fault, so not blaming them at all. To be honest. I think they're fed up with it too. And as I have said in my positive comment they didn't hesitate to offer us an alternative room at the front of the hotel which was quieter. But once it is finished it will make it even easier to explore from the hotel.

Loved the atmosphere at the hotel, the guys on reception were so polite and extremely helpful recommending places to eat and arranging taxis, and giving us directions. We had an issue with the noise late one night from nearby construction of the new subway, and they did not hesitate to move us the next morning into a room on the other side of the hotel which was much quieter. All in all, a very pleasant hotel for the price, with breakfast included as well. and I would definitely return on future trips to Porto.

Stayed in April 2024

Great location near a wonderful food court/market and mall. Walkable distance to city center. There is an also a pastelaria nearby where we had breakfast.

Stayed in April 2024

Property needs to be refurbished and updated.

Staff, location and price!

Stayed in April 2024

The area can be noisy with some construction work nearby.

Good location close to Casa da Musica metro station. Cheap, clean and convenient, with friendly reception staff.

Stayed in April 2024

The mattress was not so comfortable. On the first day I had some back pain, but after was everything okay. For a 4-star hotel, I would expect a better bed.

The location is very good. There are many restaurants around. The parking is also very good, you pay 14€ per day and its in front of the hotel.

Stayed in March 2024

We asked in advance for a late check in, 1 extra hour, as it was the 1st of January. The staff wasn't receptive to our ask and never considered giving it for free, instead asked us to pay half a day. It's not a huge deal breaker but considering it was the first day of the year and a bank holiday I'd expect them to be more flexible.

The hotel was great and it served our needs for the night. It actually exceeded my expectations in terms of cleanliness!

Stayed in January 2024

Fridge in room would have been great.

Excellent Hotel Well mantained Great Staff Nice rooms Serviced every day Very clean Bus station next door Metro station nearby. Very enjoyable stay.

Stayed in February 2024

on booking we had selected two people, the price had been adjusted, then in the hotel staff said, we had to pay more, even though on our booking-confirmation there was written "for two person". Not very welcoming and stiff.

Stayed in October 2023

sugiro renovar o sistema de ar condicionado quente/frio

Hotel familiar, excelente localizacao, staff competente e atencioso, relacao custo-beneficio otima.

Stayed in November 2023

The TV was at ceiling height and unusable. The breakfast had smallest selection of items I have ever seen in Hotel

Stayed in November 2023

Conversations with staff

Stayed in October 2023

No real facilities, had small bar but wasn’t open. 30 mins walk to the old town but 10 minutes from the metro. Bizarrely there was no stopper for the bath or sink so we couldn’t use the bath and had to let the water run!! Hotel is dated needs an upgrade.

Friendly staff, clean and comfortable, albeit basic.

Stayed in October 2023

Nice location - close to a shopping and food court, bakery next door. We were provided an option to store luggage which was very helpful for us.

Stayed in October 2023

The receptionist Staff were very friendly . The room was quiet and the place was clean . Nice walk into the center of Porto .

Stayed in October 2023

The "safe" was minuscule and costed €1 per day, which wasn't mentioned in the listing

Stayed in September 2023

- I was in a couple and I wanted a double room and not 2 twins beds joined I complained but the staff said it was not an obligation to be followed ( I never come back there )

- tidy and clean room - very good air-conditioning - close to a very nice bakery

Stayed in September 2023

Breakfast very poor, understaffed and out of date muffin

Reception staff were good, location also central

Stayed in September 2023

Can't really think of much apart from there's no tea or coffee in the room.

Nice hotel with daily rate car park next door. Short walk from restaurants and bars and not to bad a walk from the river and old town Porto.

Stayed in September 2023

The matras was a bit hard for my body and there is no fridge (with water) in the room, which I expected for that rate. The night i stayed there was a lot of bouncing on the walls outside on the street (sounded like that) which made my windows tremble. I couldn’t sleep because of that. Maybe it’s a one time situation. More important is that it’s not as conveniently located as hoped. The metro stop Casa da Music is a 10 min walk in a quiet area, but there are many busses passing by and bus stops close at the hotel.

Nice hotel, classic design and friendly staff. you can have breakfast there and it’s located next to a nice pastry/coffee shop where you can buy a bottle of wine or port. There is A/C and nice sheet and blankets.

Stayed in September 2023

Breakfast was not included

Room was good

Stayed in August 2023