We only had one problem and that was with the music that started later into the evening and was very loud. That was on a Thursday, Friday and Saturday with a DJ. Given the hotel’s cozy and relaxed courtyard, it was sort of out of place, especially when you could hear it from your room which overlooks the courtyard.

Breakfast was very good with a good range of quality foods. Coffee was average if you were having anything with milk like a cappuccino or a latte. Espressos were fine. The whole hotel was very clean and well maintained and the staff were very pleasant. We observed continual training of new staff which explained the high standards of service.

Stayed in June 2024

They had a DJ in the courtyard on Thursday night which we could hear in our room.

Excellent location. Loved the courtyard, nice space for relaxing and having breakfast outdoors. The beds were very comfortable with nice linens, large bath towels, well laid out. Extras like charging plugs and a tv that’s hidden as a mirror never turned it on.

Stayed in June 2024

Upon arriving late, we wanted to drink some glasses of champagne. However, the bar had already closed.

New modern hotel , very nice quit pedestrian street

Stayed in May 2024

Nothing

Beautiful property and the staff were superb.

Stayed in May 2024

The cleaner for our room was working alone so she did not get to our room until well into the afternoon. Twice we needed to use the room at after 15:30 and it was not free.

The staff were really friendly and helpful. The hotel was in an excellent location and we felt that we had value for money.

Stayed in May 2024

Nothing

Amazing place. In the best location, everything is within walking distance. Very clean, nice variety of foods at breakfast. Amazing staff, we came for a Taylor Swift concert and they welcomed us with friendship bracelets 😊 Couldn’t recommend it more! Will definitely stay there again the next time I’m in Lisbon !!!

Stayed in May 2024

Everything met our expectations. The pool could have been opened later. The lounge menu could have been more extensive.

The breakfast was amazing. The staff was attentive. The location was central to many of our day trips. The tea service at 5 pm was a bonus. The room was always immaculate.

Stayed in May 2024

The room was a touch on the small side

Really nice decor, very well thought out.

Stayed in May 2024

Some additionnal fitness equipment would be appreciated.

Location, rooms, design

Stayed in May 2024

Staff were extremely friendly and helpful Room was clean and comfortable Breakfast was very good Location is great

Stayed in May 2024

The view of the room

The room

Stayed in May 2024

at €350 per night I would have thought breakfast would have been included but it wasn't and €10 for a bottle of beer is very expensive. The Hotel is well located but had no roof top terrace

We didn't have breakfast at the hotel. The room was small but very clean and the bed was comfortable and the staff were very friendly and helpful

Stayed in April 2024

There was a mistake with the payment and guarantee.

The staff was very hospitality and friendly.

Stayed in March 2024

The staff will be the decisive element for my answer, although the facilities and the cleanliness where up to the standard for executive worldwide.

Stayed in April 2024

Nearly 9 euros for a bottle of coke?? Really !!!?

Amazing place, beautiful building, great location, the cool plung pool on the top floor (not outside) is a great way to cool off after walking around all day!

Stayed in April 2024

I am really nitpicking here, as the hotel is fabulous, but we were given a couple of bad recommendations (a poor spot for dinner, and we were advised that there were no rooftop bars open nearby, but a quick google search located a great one that we would have missed if we listened to the front desk). The pool/sauna area is v small. Again, these are tiny things that do not detract from how lovely the hotel is. I do recommend not booking transport to the airport through the hotel - they quoted me 4X the booking.com price!

The hotel is gorgeous and perfectly located. Breakfast was fresh, with certain items made to order, with a plentiful buffet section. Everything was high spec and finished well. The staff were very friendly.

Stayed in April 2024

Nothing. It was great

Wonderful historic property.

Stayed in April 2024

Exceptional hotel. Beautiful rooms. Love it

Stayed in February 2024

Nothing.

The staff was very helpful and friendly. The location was great. The hotel was clean. I highly recommend.

Stayed in April 2024

Nothing.

Beautiful hotel, set in a gorgeous old convent. The rooms are so comfortable and clean. Staff were friendly and helpful. Absolutely lovely stay. Everything was superb!

Stayed in April 2024

The location was perfect for exploring Lisbon and the staff very friendly - especially Raquel and Sonia, who took great pride in sharing the history of this monastery. Breakfast was good too.

Stayed in April 2024

Lack of storage space in the room

We liked the history of the property how well it had been restored keeping many of the old features mixed with modern amenities. The staff were fantastic and extremely helpful and knowledgable breakfast was one of the best we have had in a hotel. Its position in the city is as central as it gets you literally could not ask for more.

Stayed in April 2024

Location. Very helpful and friendly staff

Stayed in April 2024

The sweet note in our room welcoming us, chocolate on our pillow, comfy bed!

Stayed in March 2024