R. da Casa Branca 45, Sao Martinho, 9000-113 Funchal, Portugal
#19 of 83 hotels in Funchal
Guests' ChoiceBased on 150 hotel reviews
9.0Cleanliness
9.3
Comfort
9.1
Location
9.0
Facilities
8.9
Staff
9.6
Value for money
9.0
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 5 April 2024
Ana
BelgiumThe indoor pool smells a bit like humid walls.
Great location and staff, they are super friendly! If we come back to Funchal, we definitely are staying there again!
Stayed in April 2024
Reviewed: 28 March 2024
Charlotte
United KingdomThe outdoor space was quite shaded by 3-4pm in February, to be expected in a beautiful urban jungle but a bigger patch of warm sun would have been nice. Breakfast was o.k./nice but could have been better (note I ate it all just lacked variety)
Room was lovely, furniture old but rustic with a colonial feel. Lots of lust outdoor plants. Staff were very friendly and hospitable. Breakfast had a calm relaxing vibe
Stayed in March 2024
Reviewed: 26 March 2024
Nicole
NetherlandsI found the room to be a bit too small and parking was very difficult. There is not parking at the accommodation and finding a spot on the street nearby can be very challenging. There was no specific garage or parking option recommended by the hotel.
The staff was nice and helpful, and we really enjoyed the large common spaces/amenities of the hotel - sitting area, outside areas, and indoor pool. There are tons of places to just hang out, both inside and outside, and the outside area is very green and well kept. There are tons of restaurants and bars all around the area.
Stayed in March 2024
Reviewed: 22 February 2024
Amandine
FranceExtremely nice staff, breakfast is amazing!
Stayed in February 2024
Reviewed: 18 February 2024
Wojtek
Polandbeautiful garden, great service
Stayed in January 2024
Reviewed: 16 January 2024
Yvonne
United KingdomThe area it was just too many hotels, which isn't my personal preference. However not too difficult to get to more interesting parts.
A really lovely setting, tucked away and praceful, without being isolated. Everything easily reached.
Stayed in January 2024
Reviewed: 28 December 2023
Deborah
United KingdomNothing
Quaint small and homely
Stayed in December 2023
Reviewed: 15 December 2023
Ryszard
PolandThere is absolutely nothing to complain 😏
A perfect place to stay in Funchal. Hided in beautiful garden, nice, quiet, relaxing place. You feel great in this classic Portuguese house/villa. I guess, it would be difficult to find other place like this one 👏👍🙏
Stayed in December 2023
Reviewed: 19 November 2023
Anonymousw
United KingdomThe room was clean but could do with a wipe on the surfaces and floors. There was constant noise from the generator outside the bedroom windows.
The complex is amazing. The garden is beautiful and makes the morning breakfasts a true pleasure.
Stayed in November 2023
Reviewed: 13 November 2023
Karyna
Germany-
I liked territory of the villa, it’s really cozy. And my room was wonderful, overlooking the ocean and pool.
Stayed in November 2023
Reviewed: 30 October 2023
Brenda
CanadaHad to use the nearby parking garage
Location was great. Lots of restaurants nearby. Short walk to the ocean
Stayed in October 2023
Reviewed: 26 October 2023
Michael
United KingdomThe bed was too soft.
Overall, most things were extremely good.
Stayed in September 2023
Reviewed: 23 October 2023
Su
United KingdomNothing - It suited us perfectly!
Welcoming and helpful staff (dealt promptly with any issues). Excellent location for Lido, restaurants and fast bus route to town/airport. Great to be in a more traditional classic building rather than one of the many impersonal concrete blocks built all along the coast. Two pools, outdoor and indoor, with the indoor pool/spa bath very modern.
Stayed in October 2023
Reviewed: 17 September 2023
Danielle
CanadaCouldn’t pay cash for the drinks. Only one room key, which has to be placed into the wall slot for the lights to turn on.
Staff was extremely friendly. Very close to many many restaurants. The place was kept very clean. Extremely quiet through the nighttime.
Stayed in September 2023
Reviewed: 15 September 2023
Sarah
United KingdomThey welcomed you as soon as you got there, and helpful with any information that you needed 😊
Stayed in September 2023
Reviewed: 13 September 2023
Margaret
United KingdomThere was nothing we did not like, we would 100% recommend this villa to family and friends.
This was a truly wonderful place to stay in a very central location. The gardens, outdoor and inside pool were amazing. The accommodation was excellent and there was plenty of choice for breakfast. The staff were extremely helpful and friendly. This was our first visit to Maderia and if returning would have no hesitation in booking this beautiful villa 😍
Stayed in September 2023
Reviewed: 10 September 2023
Toni
South AfricaThis would have been perfect if there was an aircon in the room
Absolutely stunning accommodation. We felt like we were in a different world when we walked into this property. It is the perfect combination between old style combined with luxury.
Stayed in September 2023
Reviewed: 31 August 2023
Robert
United KingdomSmell of blocked drains in our room that was blamed on the time of year. Staff tried to resolve issue and the situation improved a little. Lots of steps and stairs to navigate if your room is away from the main building.
Little oasis in busy location with both an outdoor and indoor pool. Staff excellent. Close to a range of bars/restaurants and on main bus route into the old town with bus stop 50m away. Very quiet with no blaring music.
Stayed in July 2023
Reviewed: 10 August 2023
Gonzalez
CanadaThat I had to leave
Everything
Stayed in August 2023
Reviewed: 10 August 2023
Nicholas
United KingdomSome elements are a little dated, but it feels homely and worth the money. It is a little far from the centre of town, but walk isn’t hard and a bus is possible.
Very relaxed and traditional hotel style, suitable for couples. With a small but nice outdoor pool and new indoor pool.
Stayed in August 2023
Reviewed: 21 July 2023
Penny
United Kingdomthe staff were friendly
Stayed in July 2023
Reviewed: 1 July 2023
Toni
United KingdomRoom was very warm; it would benefit from an additional aircon unit.
Our room, in the loft was lovely- a large living area and two sleeping areas, with a balcony and sea view.
Stayed in June 2023
Reviewed: 20 June 2023
Michelle
United Kingdomnothing loved everything
idyllic location, the age of the property adds to its appeal , so peaceful and spotlessly clean
Stayed in June 2023
Reviewed: 19 June 2023
Racquel
United Kingdommore vegan options for breakfast would have been great but then also I didn’t let them know in advance and I’m sure they would have accommodated if I had done :)
good location surrounded by bars and restaurants. facilities were clean and very nice. spa was great and not too busy
Stayed in June 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content