Hotel staff were so helpful, and the room was amazing. The breakfast was over the top. This hotel far exceeded my expectations!

Stayed in May 2024

Nothing.

Wow - as soon as you enter, you realize that the owners have taken every aspect into consideration - wonderful common areas, spotless furnishings and rooms, superior breakfast, helpful staff ... and the views, stunning. A perfect base to explore Sintra.

Stayed in April 2024

There is limited parking if you go with a car, and the road is one way. I recommend leaving the car there and using taxi to the places you can't walk.

Perfect room with the perfect view! Comfortable bed, big bathroom, delicious breakfast. Staff was attentive and went the extra mile. You can walk to Quinta da Regaleira and National Palace.

Stayed in May 2024

Nothing!!! it was fabulous!

The location was fabulous!!!! Parking was available. Breakfast was fantastic! Room was absolutely lovely! Gorgeous views from all windows. It exceeded my hopes and expectations. There was a lovely seating area outside with chairs and tables which we used a lot (fantastic to have this option!!!!).

Stayed in May 2024

Nothing.

Fantastic large room with windows on 3 sides. The views over Sintra were spectacular. The elevated position meant that the walk to the Moorish Castle was not as hard as starting from the railway station. The roads around the hotel did suffer greatly from the excessive traffic but you got used to it! Walking down into the old part of the town or the station area was very pleasant on an evening. It did mean that if you’d had a meal down there, there was the chance to burn off a few calories before going to bed!!

Stayed in May 2024

The location is amazing and the views are spectacular. The property itself has the highest quality finishes. The breakfast was delicious with the best croissants I’ve ever tasted. The staff were helpful and attentive.

Stayed in May 2024

Alexandra was so kind and helpful. Gave us some dinner recommendations and those were helpful and very good. Breakfast was delicious and service was perfect.

Stayed in May 2024

No complaints, I highly recommend this hotel.

Everything, friendly and helpful staff in a beautiful location with amazing views. The breakfast was well thought through and considered in its preparation and delivery. The bed was comfy, the bathrooms were full of class, staff were very helpful and the views were amazing.

Stayed in May 2024

Modern room, great view (Bella Vista!), wonderful breakfast, helpful staff

Stayed in May 2024

Ideally located to visit historical sites and town centre, spotlessly clean,comfy bed

Stayed in May 2024

Nothing.

The location is perfect, walking distance to almost everything you need. Public paid car park just across the road. The most impressive was the breakfast! It’s the best one in Portugal that I had!! Breakfast service staff were great as well! Thumb up!

Stayed in May 2024

Nothing. Really liked it.

Location, bathroom with tub, view, breakfast.

Stayed in May 2024

Steep location and busy narrow street did not affect us but would be a challenge for anyone with mobility issues or wheelchair or even stroller. (Note that almost all of Sintra is like this.)

Beautifully and elegantly appointed building and guest rooms, comfortable, with outstanding views of the Sintra center. Short walk to the center as well as bus stop for 434 bus to Peña Palace and Moorish Castle and trail head to those sites for walkers. Alexandra was gracious and provided much helpful information. Breakfast choices were varied (including scrambled eggs) and delicious.

Stayed in May 2024

Nothing - all good !!

Felt really at home , clean, spacious and location overlooking Sintra.

Stayed in May 2024

We liked everything

Villa Bella Vista, stayed in the Palácio de Monserrate Room on the first floor. - Real wood floors, and marble in the hallways and bathroom. Heated floors in the bathroom were a really nice touch. Beautiful views from the window. Looks either recently renovated or just in immaculate shape. Centrally located. Quiet. Nice Breakfast. Would highly recommend. Excellent hotel!

Stayed in May 2024

Quiet, stylish with very efficient and pleasant staff and a location where we could walk to the castle and to the town. A fabulous view too!

Stayed in May 2024

Nothing.

Absolutely stunning renovation of the historic building. Every detail was perfection, especially the bedding and bathroom. The view from the balcony windows is breathtaking. The breakfast was also fantastic, with lots of fresh fruit, fresh squeezed orange juice, fresh baked breads, scrambled eggs and delicious coffee. A lovely retreat from the crowds in town, yet close enough to walk there. Would highly recommend. One of the nicest hotels we have stayed in.

Stayed in May 2024

Exceptional accommodation, the room was clean, comfortable, and with an amazing view. Would definitely recommend staying here if you visit Sintra, you will not be disappointed.

Stayed in May 2024

Nothing, it was perfect

The property is absolutely beautiful, the rooms awesome and breakfast was perfect. Location was also excellent and very close to city centre and important sites to see

Stayed in April 2024

The room was modern, spacious, spotless, with a comfortable king bed, an immaculate all-marble bathroom, a kitchenette, and access to a patio with a wonderful view of Sintra National Palace. The staff were cheerful and helpful, and the host was welcoming and gracious. Breakfast was excellent.

Stayed in May 2024

The breakfast was excellent. Great coffee, a nice selection of fruits, yogurt, granola, pastries, meat and eggs. Everything was delicious and the breakfast room was lovely.

Stayed in April 2024

The parking is a nightmare but when that issue is behind you - utopia follows. The front desk/mgr is top notch and is a real jewel. She provides advice, suggestions and comments that you should listen to and follow her suggestions.

The hotel is very elegant and well maintained. The staff is superb and well managed.

Stayed in May 2024

No white wine in the fridge, only beer.

Almost everything. The breakfast was exceptional and plentiful.

Stayed in April 2024

Smell in bathroom, solved by flushing water in the shower after using the toilet. Must be loss of vent seal ? Old building issue.

10 for location. We stayed in the Roca room, it had a spectacular view. Breakfast excellent. Lift for luggage only. Park on the approach.. don't go past, can temporarily park in driveway entrance prior to building. Need coins for parking, 1 Euro per hour, maximum 4 Hours.

Stayed in May 2024