Access through surrounding neighbourhood and motorway is very confusing and not well signposted

Stunning super sleek modern hotel

Stayed in May 2024

to be honest everything exceeded our expectations, but one thing I would say is do you really need to play music around pool and gardens.

Very good breakfast, staff excellent, we were lucky with weather and be able to have it on the terrace, great views of Douro and immaculate gardens. Restaurant food and service were excellent. To visit a city like Porto but be able to stay in a location such as this was a great bonus, also to be able to take the hotels water taxi into Porto was amazing.

Stayed in April 2024

the details and dedication of the staff in an amazing place

Stayed in March 2024

Beautiful picturesque property with plenty of green areas on the Banks of the Douro River

Stayed in February 2024

The view - the rooms and interior everything is amazing

Everything is super and elegant We loved it Thank you for the upgrade too

Stayed in February 2024

It's not cheap

Interior design and decoration are great. Super friendly staff. Awesome breakfast. Very relaxing and quiet surroundings.

Stayed in February 2024

The breakfast was wonderful and the staff were lovely.

Stayed in January 2024

I would suggest that a towel radiator in the bathroom would be great so we don't have to ask for new towels everyday.

This hotel wasn't just a place to stay, it was an experience. From the breathtaking design of the interiors to the iconic architecture of the building, it exudes elegance and sophistication. We loved curling up with a book by the cozy fireplace in the lounge, surrounded by a curated collection of reads. The breakfast buffet was a delightful surprise, offering a vast array of healthy options. The à la carte menu provided even more choices, and everything we tried was fresh and delicious. I particularly enjoyed the vibrant green juices, the colorful fruit selection, the perfectly toasted sourdough with smoked salmon, and the fluffy cheese scramble eggs. And of course, no Portuguese breakfast is complete without a divine Pastel de nata and an espresso macchiato. The staff was exceptional. They were not only professional and efficient, but also genuinely friendly and helpful. They made us feel like valued guests, going above and beyond to ensure our comfort. The complimentary shuttle boat was a game-changer. We had a picturesque ride from the hotel to the central Port of Gaia, the perfect starting point for exploring Porto. The charming Smart car pick-up from the Sé was another unexpected treat. This exceptional service truly elevated our stay. ...And just when we thought things couldn't get any better, we entered the breathtaking spa. With luxurious facilities and distinct sections dedicated to Turkish baths and hammams, it was a haven of pure relaxation. We indulged in the soothing steam and heat, allowing our worries to melt away as we revealed in the spa's tranquility. If you're a runner or cyclist, you'll love exploring the scenic network of paths all the way to Gaia. Just ask the staff to show you how to leave the hotel from the back. Overall, this hotel exceeded our expectations in every way. It's a haven of luxury, charm, and exceptional service.

Stayed in December 2023

The dinner options could be better, breakfast was amazing.

Everything was amazing, staff, facilities, cleanliness.

Stayed in November 2023

Nothing not to like

This is a seriously beautiful hotel in a great riverside location with large and beautiful gardens. Great decor and friendly staff. Food in the restaurant Michelin star standard.

Stayed in October 2023

Mattress could/should be better in my opinion

Stayed in December 2023

Very clean and romantic. The spa is really good. Restaurants are great and there’s a long walk to Porto through the river, alternatively you can book a boat taxi

Stayed in August 2023

The restaurant - lunch was very bad

Breakfast is excellent

Stayed in October 2023

Nothing! Perfect stay!

This was a spectacularly beautiful hotel and property. We feel very lucky to have found this place and to stay away from the busyness of Porto. Just a relaxing haven to come back to. Rooms were spacious and well appointed. We were in the historic house with river view.... and the gorgeous garden. The staff was exceptional! The food at breakfast and for dinner was delicious with loads of choices. I will recommend to anyone i know who is coming to Porto/Gaia area! THanks so so much for an excellent stay!

Stayed in October 2023

Breakfast off the menu could be slow to arrive but generally the buffet breakfast was excellent

Location was a little isolated but centre of Porto within easy reach by taxi Hotel grounds were superb as was water boat taxi

Stayed in September 2023

Hairdryers could be better. Otherwise, excellent

Breathtaking views from the bedroom. The room was so cosy, with a walk-in closet area and a massive bath. Got ready there the day of my wedding and would totally recommend. The staff were all super attentive and we felt really taken care of. Breakfast was amazing.

Stayed in September 2023

There are a few areas that should have a stair hand railing. This is a huge potential problem and an oversight in the construction planning!

very nice property with close proximity to running path. The staff really went out of there way to make you feel comfortable and part of the family. Th3 food was excellent!

Stayed in September 2023

Amazing breakfast, lovely facilities and very friendly staff

Stayed in August 2023

Food is good but lacks a bit of Portuguese spirit.

Clean, new, nicely decorated. Nice pool and garden. Good spa. Service is impeccable.

Stayed in August 2023

The noise from the bedrooms on and evening is quite loud, we asked every night for them to turn the music down and they did without any hesitation….perhaps this could be something that’s looked at. Compared to the staff in the restaurants and by the pool, the staff on the reception are a little cold.

It is a beautiful hotel and the interior design was really cool. I loved how relaxing it was and the setting next to the river was perfect. Hannah and Marta made our stays really special by going that extra mile. Marta got super friendly with our little boy and it was so lovely getting to know her.

Stayed in August 2023

I booked a room which was supposed to have a river view and unfortunately the room was facing a roof. Complained about the lack of the river view and we were taken to a different room which had a river view but it was more of a Down grade. As this room is actually a loft and connected to another room. As the hotel was not fully booked during our stay I am sure we could have been given a much better room. The reason I paid for the river view was how the rooms were being advertised online. I could have just paid for a simple deluxe room.

Location Cleanliness Facilities Staff service

Stayed in July 2023

Be mindful that the hotel is a bit far from amenities so a car would be great, although the hotel provides a boat shuttle to the center Service on the terrace and pool is a little slow

The property is new, super beautiful. If you have a car it’s fifteen min to anywhere, and means you can enjoy the quiet while not being in the hustle and bustle of Porto. The decor is fabulous.

Stayed in July 2023

Just the fact that the room was sometimes a bit noisy due to the fact that it was on the ground floor.

Everything. The only thing that could have been better was that our room was on the ground floor overlooking the bar and sometimes was a bit noisy.

Stayed in July 2023

None. Everything was very good. If I have to name a possible improvement, it is their coffee was not hot enough most of time. Otherwise, I cannot think of anything else.

This is an excellent boutique hotel we ever stayed. Very friendly staff and classy decoration everywhere inside the hotel and beautiful gardens around the hotel with a gorgeous river view from our room and garden.

Stayed in June 2023