West Bay Lagoon, Doha, Qatar
#129 of 190 hotels in Doha
Guests' ChoiceBased on 510 hotel reviews
7.9Cleanliness
8.4
Comfort
8.6
Location
8.8
Facilities
8.3
Staff
8.4
Value for money
7.5
Free WiFi
8.5
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End of dialog contentReviewed: 27 April 2024
Daria
QatarFrom the moment I enter reception guy make me feel as I own him something He never stop giving me not satisfied face I said I have breakfast including he start searching like how come and taking photo of my booking I would definitely not let him deal with the clients anymore I ask about smoking room for my husband he said that I have to pay additional fee I’m not sure about it Im staying in 5* hotels all the time and non of them ask me for extra fee
Location, Pool, Beach,View great garden all around Feels like vacation Guys house keepers all welcoming and smiling which is nice
Stayed in April 2024
Reviewed: 17 April 2024
Mazen
QatarAsked for sea view room but wasn't provided
I liked the staff hospitality and hotel utilities
Stayed in April 2024
Reviewed: 16 April 2024
Hany
QatarCleaness was not to even a 3 star level
Location
Stayed in April 2024
Reviewed: 15 April 2024
Dipen
QatarNo introductory fruits or sweets.
Landscaping around hotel
Stayed in April 2024
Reviewed: 13 April 2024
Saleem
Saudi ArabiaNothing
Facilities & location
Stayed in April 2024
Reviewed: 22 March 2024
Heyam
United Arab EmiratesWashroom require maintenance
Big and clean
Stayed in February 2024
Reviewed: 6 March 2024
Alexandru
Romaniathe hotel is old, and you can see this almost everywhere, the whole place needs refurbishing, for a 5 star hotel that is unacceptable
everything was very easy to acces and very comfortable, the hotel has everything you need and the service is excelllent
Stayed in March 2024
Reviewed: 26 February 2024
Ahmad
KuwaitNote that not all villas have private parking. Also in weekends, you will hear kids playing in the garden till late at night. The service is slow compared to other hotels if you requested anything from Room service or housekeeping.
The location of the hotel is great....
Stayed in February 2024
Reviewed: 26 February 2024
Ali
Saudi ArabiaThe time for services
The location The view The staff
Stayed in February 2024
Reviewed: 25 February 2024
Fadia
Saudi Arabiawe have informed the hotel that we are coming for our anniversary and our room got upgraded to a suite complimented with a really yummy cake, special thanks to Dorah for her effort and warm welcoming, we really enjoy our time there and the facility is really nice a lot to do and it is really suitable for all families, singles, couples. thanks :)
Stayed in February 2024
Reviewed: 24 February 2024
Saeed
Saudi ArabiaThe cleanness is not bad but they need to take more of it
Location, beach and the space of the villa
Stayed in February 2024
Reviewed: 12 February 2024
Fred
MyanmarThe view from the room did not meet expectations, when asked about this we were told that a 'standard' room had been booked, however we could not see an option for a 'city view' or 'pool view' room. The lighting in the room was either on or off, you could not independently operate the bed side lights, ceiling lights. Just one master switch to turn off / on.
Great dining options, the Italian and Thai restaurants were our favourite. There are various happy hours at the beach bar, sports bar and some restaurants if that is of interest.
Stayed in February 2024
Reviewed: 28 January 2024
Waleed
United Arab EmiratesSome Villas don’t have designated parking
Ancient Arabia Style at spectacular location looking to wonderful views with high quality services by kind staff where could enjoy shopping in nearby nice mall all that within comfort, clean and quite environment
Stayed in January 2024
Reviewed: 12 January 2024
Ali
Saudi ArabiaThe staff was very friendly and the facility was super great in both location and elegance. We have seen an excellent hospitality specially from front desk employees and Mr. Innocent the duty manager
Stayed in January 2024
Reviewed: 11 January 2024
Ntsb
Saudi ArabiaFood price is expensive
Location is perfect
Stayed in January 2024
Reviewed: 2 January 2024
Amanda
United KingdomIt could do with a little updating in areas such as the pools near Rocco.
The hotel was welcoming and the staff were very friendly and went out of their way to help people - the hotel is good due to the wonderful staff as they give it soul. The hotel has lovely grounds and is so close to the Metro , travelling around was so easy .
Stayed in December 2023
Reviewed: 21 December 2023
Syed
BangladeshStaffs are very nice.
Restaurants are very good.
Stayed in December 2023
Reviewed: 21 November 2023
Werner
South AfricaJust the mattress, far to soft for my liking, but this is pure preference but even when I complained the staff tried their best to assist. Maybe I am just to heavy..:)
This is an exceptional hotel with fantastic staff... felt right at home from day one... breakfast was worth every cent and 2we spend a good time there getting to know your staff on. a daily basis. Just fantastic experience..0.
Stayed in November 2023
Reviewed: 4 November 2023
Rinkoo
United KingdomNOTHING - ALL GOOOOOOOOD !
The FOOD! The Hotel Ambience, and THE EXCELLENT STAFF ACROSS EVERY PART OF THE HOTEL AND RESTAURANTS. IMPECCABLE SERVICE. Exceeded expectations
Stayed in November 2023
Reviewed: 24 October 2023
Giovanna
Saudi ArabiaUnfortunately, the pillows are not quite comfortable for a hotel in this category. Too soft like loosing their shape
Hotel service is great
Stayed in October 2023
Reviewed: 20 August 2023
Zubair
QatarThe price and no custom packages
The suite size and big outdoor terrace with bathing beds
Stayed in August 2023
Reviewed: 25 June 2023
Talal
KuwaitOutdated furniture
Location
Stayed in June 2023
Reviewed: 10 June 2023
Marina
QatarNothing
Nice view of the gardens
Stayed in June 2023
Reviewed: 4 June 2023
Musaab
Qatarnothing
every thing
Stayed in June 2023
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