2 people sat outside our room for a vip guest next door. Breakfast was average and menu was poor. Nonfeesh meats, processed meat food. No fresh bakery food. Staff at reception bit very knowledgeable.

Location

Stayed in April 2024

The breakfasts are good but quite ordinary for such a hotel, we expected more. There was also only one Euro standard socket in the room.

Nice hotel, very nice staff. A big plus is the hotel's own territory with a private beach. It's nice to take a walk in the evening or relax in the chill zone. Room cleaning is timely and high-quality. The rooms are quite simple for a five-star hotel. But the room with a balcony has a wonderful view of the city!

Stayed in April 2024

The range of available drinks during happy hour needs improving. There were two types ofred wines, two types of white wines and I think 3 types of bottled beers. A nice G&T would have been nice

Excellent service. The club lounge staff were very very professional.

Stayed in April 2024

The staff of the hotel (especially at front desk) were giving misleading information about opening times of the restaurants in the hotel. We arrived on the last day of Ramadan and most restaurants of the hotel were closed but we were assured that the buffet would be open for dinner, which was not the case. We only found out when we tried to access the restaurant and, due to its closure, we were obliged to order via room service. On the day of departure we needed a taxi to go the airport at 4:30 a.m. The day before I was asked to call the concierge on the same morning and he would call a taxi for us. It did not work, no taxis at that time were available with card payment. In the end we had to exchanged euros at the front desk (with an extra charge) to be able to take a taxi which accepted cash.

Nice location (walking distance from the mall in West Bay area) and facilities (plenty of restaurants, swimming pool, beach).

Stayed in April 2024

Hard to walk anywhere off property.

On the water, good lagoon and beach.

Stayed in April 2024

Quality of the food / drinks vs price. Horrible

Employes

Stayed in April 2024

none

The view from the window, it's breathtaking especially on sunrise.

Stayed in April 2024

Breakfast was amazing Clean room and amazing view

Stayed in April 2024

Nothing on my mind

Restaurants, amenities, 13th floor club, valet, pools, location.

Stayed in January 2024

Expensive food and drink!

Location was amazing

Stayed in April 2024

I liked the food, the view from the room, the beach and most of all the pool.

Stayed in April 2024

if you like to use metro as transport its far little bit about 25 mint's walking private sea no have char available in morning

room clean view very very good stuff friendly so recommended for family restaurant in hotel good but expensive

Stayed in April 2024

No complaints other than the aircon was quite cold at breakfast

Warm and friendly welcome on arrival, our suite was clean and well equipped. All staff were so kind and helpful. Breakfast was an excellent buffet as was the evening Iftar. Atmosphere was relaxed and fun.

Stayed in April 2024

I loved the housekeeping staff, Shashi. He was extremely polite, helpful and professional.

Stayed in April 2024

Mostly everything, nice room, superb breakfast, beach amenties to be improved

Stayed in April 2024

The breakfast was great during my stay except for one day. During that day it took us 15 minutes to find a table in addition restaurant was packed but understaffed.

Stayed in April 2024

some items could be updated in the room like the phone and I would've liked some slippers. These are little things though overall very good.

Breakfast was very good and the beach was amazing. It is a peaceful place, great views and I have minimal complaints.

Stayed in March 2024

The prices for food and beverages (including beer and wine) were ridiculously expensive!

Big, comfortable rooms, nice view, service minded staff.

Stayed in April 2024

that the room had no balcony

staff people beach

Stayed in March 2024

Far from launday shops and supermarkets

Location

Stayed in February 2024

Prices of drinks are very high.

Wonderful room and exceptional breakfast; probably the best buffet breakfast I have ever had at a hotel.

Stayed in March 2024

Not enough attention to details around the property. I had to pick up rubbish on the beach and clean sand off the sunbeds myself while staff were just there playing with their mobile phones…

Position unique seaside

Stayed in March 2024

most of sunbeds need to change...🙄

The most incredible in that hotel is personnel - people on their job places do everything to make your staying comfortable and unforgettable. Special thanks to all Concierge and Birgul from reception❤️😊

Stayed in March 2024

The cost of a 250 ml bottle of water cost almost £4! Menu restricted.

We chose this hotel as it had a private beach. Very clean with large open spaces.

Stayed in March 2024