Loved it, worth the price. The services offered were outstanding and the staff was very attentive

Stayed in January 2024

Prices at onsite restaurants are slightly on higher side especially alcohol. Have to taxi everywhere to get around although taxis are cheap.

Quality of fit out and theme. Great beach and ample sunbeds. Staff were all friendly.

Stayed in April 2024

We travelled during EID and there was a function on at the American bar downstairs and we were unable to get lunch on that day which was inconvenient as this was the main option for food and coffee. It is quite isolated, but they provide you with you with bottled water and lovely food options.

Amazing hotel, just so beautiful everywhere you go. We had a room overlooking the water and pool which was nice. Staff were lovely, particular mention to the female security, she was on each day we were there and always greeted us with a smile.

Stayed in April 2024

The only thing was the hotel in in the flight path so not all day but sometimes had several planes fly over- Realise nothing can be done but if I had satyed for a longer time may have been an issue, However everything else was excellent as to be expected from a Kempinski !

Excellent Hotel - service and standards were superb. Loved the secret garden great for sunset drinks ! Breakfast had so much choice . Only stayed one night but would love to stay for more.

Stayed in April 2024

The rooms are spacious and the standard fits a small family The beach is near to the hotels pool Family friendly enviroment The food is.amazing many options available for the.breakfast

Stayed in April 2024

Can improve on the housekeeping

Great stay with hotel providing everything you need with excellent and friendly services throughout from valet, reception and all staff. Beautiful location with good amount of restaurants nearby (Toro Toro is worth a visit) and nice setup with beach and pool to make it a relaxing stay for all types of travelers.

Stayed in April 2024

Clean and easy access for all the facilities

Location and facilitates

Stayed in April 2024

Nothing

Everything- hotel was wonderful, massive rooms, lovely amenities and super friendly staff. One of the best breakfast buffets out there- definitely get a room with breakfast option.

Stayed in April 2024

Shower Drainer was not smooth flowing Doors need to be fixed

Pool access was fantastic. Beach access was great. Breakfast was ultimate. Staff were very kind. Overall it was a great and memorable stay

Stayed in April 2024

The slowness of response. to take a service it take a lot of time and reminders maintenance and construction starting under my room exactly from early morning Some staff were deal unprofessional and not cooperative

Hotel location is Amazing The beach and pools area are excellent The staff specially Hasan and Elise were very kind and cooperative The hotel security excellent breakfast very good Overall environment of the hotel

Stayed in April 2024

Hotel is clean organised and well managed special thanks to Sarya for exceptional help in mitigating the check in proccess.

Stayed in April 2024

Check in and check out was time consuming

The staff were so helpful and location was amazing. Situated on its own island on the Pearl which was easy to walk around. The hotel was very clean

Stayed in April 2024

the prices in Eid were toooooo high

Luxury facilities, all the possible appliances for the comfortable stay, extremely friendly staff! Crystal clear sea, delicious food!

Stayed in April 2024

Nothing

Great service from the whole hotel team thank you. Breakfast, dinner, pool , beach and evening staff were all excellent. Room was cleaned to a great standard every day. Too many staff members to single out they were all excellent, however I would like a special mention Mr Dimitrios Zapaniotis because of his warm welcome and excellent hospitality and support throughout he is a true role model for the Kempinski group.

Stayed in April 2024

Nothing

The room was surprisingly big and had all the needed amenities.

Stayed in April 2024

only the water from the shower are flowing to the floor till the wardrobe :( , but the REST ARE EXCELLENT.

We love the breakfast.....location as well.....Room space is very good.

Stayed in April 2024

Parkings, Check out

Location, Facilities, Beach & Smooth check in

Stayed in April 2024

While the overall experience was fantastic, there were a couple of minor issues. For instance, there were occasional delays for room service during peak hours, although the staff were always friendly and accommodating.

I absolutely loved the hotel's beachfront and swimming pools. The outside Jacuzzi was a delightful retreat after a day of exploring, offering relaxation with a view. The restaurants and lounges on-site served delectable cuisine, offering a diverse range of flavors to satisfy every palate. We really loved the Public House and the Secret Garden view from the roof. Plus, the hotel's convenient location made it easy to explore nearby attractions and enjoy the vibrant surroundings.

Stayed in April 2024

Nothing

Everything

Stayed in April 2024

Nothing.

The whole property is amazing. I liked the practicality and the wide range of services offered to guests.

Stayed in April 2024

Nothing

Location, kids activities, cleaning all the time, stuff everything was perfect I can’t wait to visit again!

Stayed in April 2024

excellent breakfast, clean and very comfortable room

Stayed in April 2024

Service and location

Stayed in April 2024

Kim from reception is super helpful and kind human.

Stayed in April 2024