Strada Poiana Doamnei, 500001 Poiana Brasov, Romania
#13 of 25 hotels in Poiana Brasov
Guests' ChoiceBased on 889 hotel reviews
8.7Cleanliness
8.7
Comfort
8.8
Location
9.0
Facilities
8.6
Staff
9.0
Value for money
7.9
Free WiFi
7.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 10 May 2024
Tudose
RomaniaThe pool & jacuzzi. The water was not clean. Too many people inside. No availble beds... The responsible person was unfriendly
Stayed in May 2024
Reviewed: 7 May 2024
Marina
RomaniaRooms look great, lovely design, spacious, clean, mini bar available, nice products in the bathroom.
Stayed in May 2024
Reviewed: 2 May 2024
Denisa
RomaniaThe cleaning part could be improved in the room
The design and hospitality
Stayed in May 2024
Reviewed: 29 April 2024
Alexandru
RomaniaOnly one restaurant was open during the week which made lunch and dinner limited in choice for larger groups. The pool temperature was really cold.
As always breakfast is amazing with plenty of choice. Checkin was a breeze. Free upgrade to next level accommodation.
Stayed in April 2024
Reviewed: 26 April 2024
Adrian
United StatesVery nice rooms with a great view!
Stayed in April 2024
Reviewed: 8 April 2024
Robert
RomaniaThe breakfast was ok, but I’ve eaten better ones. If you arrive at a busy time you might have dificulties finding a parking space.
All the facilities.
Stayed in April 2024
Reviewed: 4 April 2024
Ali
Turkeylebanese restaurants food was not good.
perfect location and amazing hotel. the staff was very helpfull. rooms are very clean. room was big and balcony with the view of mountain perfect. also spa was so good with big pool. when i need to come to brasov again, absolutely i will stay this hotel. !
Stayed in March 2024
Reviewed: 4 April 2024
Ionut
RomaniaFriendly staff, impeccable services and spa area, A+
Stayed in April 2024
Reviewed: 4 April 2024
Olariu
RomaniaThe swimming pool water a bit too cold for my liking!
Excellent Breakfast, room upgrade with mountain view, spa.
Stayed in March 2024
Reviewed: 21 March 2024
Marian
Romaniaeverything
Stayed in March 2024
Reviewed: 19 March 2024
Andreea
RomaniaSome of the guests were uncivilized (unappropiated dressed at the breakfast).
The facilities: the pool was amazing.
Stayed in March 2024
Reviewed: 2 March 2024
Ecaterina
RomaniaThe pool has a short schedule, until 8PM, so if you are out for skiing you don’t t have time to enjoy it
Location and the shuttle bus to skiing slopes, the breakfast was amazing
Stayed in February 2024
Reviewed: 1 March 2024
Maxim
IsraelExcellent value for price, great service, good places to stay
Stayed in February 2024
Reviewed: 1 March 2024
Maxim
IsraelExcellent value for the price, great service, good location
Stayed in February 2024
Reviewed: 27 February 2024
Irene
RomaniaThe parking is too crowded and the restaurants were awful (unclean, poor staff, terrible food). They need to change everything in the restaurant, from the kitchen up, is's such a shame for this really good hotel.
The rooms are newly renovated, clean and a good size. Friendly staff and the shuttle to the slopes system works pretty well.
Stayed in February 2024
Reviewed: 26 February 2024
Andreea
United KingdomThe pool
The staff is amazing, really nice and polite, happy to assist you in any circumstances. The breakfast is diverse, the dinner was ok (we weren't impressed with their choices though). Nice and decent size rooms, the pool isn't worth it.
Stayed in February 2024
Reviewed: 22 February 2024
Tali
United StatesThe TV was very basic, local channels only. No access to Netflix or any Smart Tv applications.
We were very pleased with our stay! We enjoyed the breakfast, spa and overall accommodations. We easily rented ski equipment on site and took the shuttle straight from the hotel to the ski lifts.
Stayed in February 2024
Reviewed: 21 February 2024
Ben
IsraelI SENT AN EMAIL A WEEK BEFORE ARRIVAL ABOUT ROOMS TO BE CLOSE - DID NOT GET AN ANSWER FOR THIS E-MAIL AND WHEN WE ARRIVED - THE ROOMS WAS NOT ADJOINING, HAD TO CHANGE ONE OF THE ROOMS. DID NOT GET HOSEKEEPING FOR A FEW DAYS EVEN WITHOUT DO NOT DESTURB SIGN
SPA IS AMAZING AND THE STAFF IN THE SPA ALSO AMAZING BREAKFAST IS GOOD
Stayed in February 2024
Reviewed: 18 February 2024
Lucian
Romania-
Clean, room was big and clean. Nice facilities like pool and nice restaurants. You have a minibus that will drive you to the slopes. The cleaning of the room was done every day. A lot of parking spaces. Is not that far from the city center but you have all the facilities there so no need to get out.
Stayed in February 2024
Reviewed: 4 February 2024
Cristiana
RomaniaThe lack of patio seating on the balcony, the fact that I couldn’t go in the pool with my 4 year old daughter - there were separate pools for kids and grownups, which can be good, but not for a young child that is slightly weary of pools.
The food, the fireplace in the junior apartment
Stayed in February 2024
Reviewed: 31 January 2024
Sorin
RomaniaBreakfast could have been richer.
Cozy atmosphere, all facilities you need, friendly staff, very convenient for skiing (sky renting, equipment deposit, worm boots, frequent slope shuttle, ski monitors), nice spa and comfortable rooms. And very important… lucky to have very nice weather:))
Stayed in January 2024
Reviewed: 29 January 2024
Daniela
RomaniaN/a. It was amazing! It would be great if they will be considering being pet friendly in the future.
The location has amazing view! One of the best in Poiana Brașov. I also love the fact that they do have enough parking slots, as they have 2 parking areas. We loved the pool and the food was great
Stayed in November 2023
Reviewed: 29 January 2024
Irina
IsraelPerfect location
Stayed in January 2024
Reviewed: 28 January 2024
Monica
RomaniaGood breakfast, nice pool
Stayed in January 2024
Corbion, Belgium
Munich, Germany
Kreuzau, Germany
Lygia, Greece
Barcelona, Spain
Saint Petersburg, Russia
Prague, Czech Republic
Makó, Hungary
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content