Good, spacious room. Diverse breakfast. Very good pool. Kind and available staff.

Stayed in March 2024

The pillow. I hated it and it ruined my sleep. Still 10 hotel

Very clean, and cozy hotel/room. Warm floors everywhere. Good breakfast

Stayed in March 2024

No welcome water in the room, no water heater for tea or coffee.

Very nice and clean place. Remarkable staff and excellent facilities.

Stayed in February 2024

Location, pool, spa area, stuff

Stayed in November 2023

That you can use the pool only for 3 hours and if you leave the area, when you come back you are charged extra for another 3 hours.

Stayed in October 2023

Maybe more affordable packages with spa included

Great location, quiet and peacefull and in minutes from the beach. Great staff, good food and amazing spa facilities.

Stayed in October 2023

One of the saunas was not working. Unfortunately I didn't have more free days to be able to enjoy this when it was going to be resolved.

The hotel has a very nice design, the bed was confy, and great stuff.

Stayed in October 2023

This time around almost everyone seemed very upset... as if something was amiss. The waiters who typically welcomed us with a smile in the restaurant were frowning. We were charged an extra 20 lei for a mini bar bottle we did not even manage to open... :) but, whatever, right? When you pay 750 Euros for 2 nights it's not the extra 5 EUR that will tip your balance. I am just sorry they did not recognize a serial customer, who would normally be willing to return there whether during the season or nor. Also on the downside, the cleaning staff failed to see the "Do not disturb" sign during our baby's sleeping hours and we ended up having to register a complaint after having been disturbed inaproprately (twice) by the cleaning staff.

This is one of our favorite places on the Romanian seaside. They have typically been welcoming and nice to us. The bellboy was particularly helpful to us this time around, offering to get us milk for our little girl when she craved it in the middle of the night! THANK YOU so much!

Stayed in August 2023

Location, architecture, facilities

Stayed in August 2023

The distance between the hotel and the beach

The location is quite, clean, the hotel has a very nice terrace. The food is very tasty, the stuff very nice

Stayed in July 2023

This review has been hidden because it doesn't meet our guidelines.

The creak of the beds

Large spaces and rooms

Stayed in June 2023

The location is clean, they have a nice restaurant with a nice terrace, the food is tasty. Close to the beach.

Stayed in June 2023

Nothing we could really complain about. Maybe just that it's a two minutes walk to the sea, but the complex is nice.

The interior style is colonial exotic with lots of oriental influences, and it gives you a feeling of an island escape. We especially enjoyed the hotel's restaurant. All we tasted was delicious. The inside pool as well is big enough and heated.

Stayed in June 2023

everything was perfect

the room, all the spa facilities, the pool, the laundry service, the beach, the food, the excellent breakfast.

Stayed in June 2023

Friendly staff, great indoor pool, great breakfast.

Stayed in May 2023

the creaking of the bed

Everything

Stayed in March 2023

A few issues: in the evening, despite me asking repeatedly, they did not send someone to turn on the lights at the indoor pool, they kept saying “immediately”. It got to the point where we could barely see where we were stepping, quite ridiculous, we eventually just left, as did everybody else… Second, the sauna only opens at 14:00. This was quite disappointing as we only stayed for the weekend and we specifically chose this hotel because of its SPA facilities but basically we couldn’t use them for one of our two days.

Nice location, very clean, good food, big pool.

Stayed in March 2023

Totul la superlativ

Personalul, mai ales domnii de la restaurant care merita standarde internationale la relationare, curatenia, spa-ul, piscina

Stayed in March 2023

very loud creaking bed

Spa and swimming pool are amazing

Stayed in March 2023

driving to the location was a bit tricky with the traffic and the one ways but small inconvenience

I only spent one night there but the staff was great and I got a message in the morning. The bar was open late too and I enjoyed the pool wellness very much

Stayed in November 2022

Best accommodation in Mamaia by far !

Stayed in November 2022

bed wasn't so confy

Good services, staff paid attention to your needs, good food, beautiful interior design

Stayed in December 2022

Pool area had a serious lack of sunbeds, and the children that has access were really noisy and splashing creating a total chaos and un-relaxing atmosphere. I expected an area to chill and enjoy, these are SPA's for. One of the evenings, the pool probably had a higher amount of chlorine so our eyes were stinging and we had to leave, i reported the problem to the person there. One kid had a bad cough after he swallowed some water. Also didn't meet one of my simple request for an upper floor room.

Confortable rooms, clean and very warm rooms for the winter season. Safe and free parking space.

Stayed in December 2022