Strada Mitropoliei nr. 5, 720035 Suceava, Romania
#5 of 19 hotels in Suceava
Guests' ChoiceBased on 421 hotel reviews
9.2Cleanliness
9.4
Comfort
9.3
Location
9.4
Facilities
9.1
Staff
9.3
Value for money
9.1
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 18 April 2024
Dina
KyrgyzstanThe staff at the restaurant are not polite. Act as if they own the place 🤣
I stayed at the hotel for the second time. This time the reception service was better. It was clean. The location is great.
Stayed in March 2024
Reviewed: 17 April 2024
Maryna
CyprusPerfect everything
Stayed in April 2024
Reviewed: 27 March 2024
Gheorghe
United KingdomNo complaints
Amazing stuff and the property is very clean, good location, it is not the first time I have stopped in this hotel so sure will book again!
Stayed in March 2024
Reviewed: 22 March 2024
Martin
United KingdomThe room was very hot and heating difficult to stop, having the door to the balcony open helped but that gave traffic noise early in the morning. It would help if the heating was more controllable.
The friendly welcome from the staff
Stayed in March 2024
Reviewed: 9 March 2024
Andyb4
MontenegroMost electrical sockets are messed up - some of them not working properly, some require extension cords...The hotel is located next to the busy road, but at night there is almost no traffic.
Breakfast is ok, but only if you are too lazy to get out. The city has plenty of better breakfast options at the same value. Every room has a balcony.
Stayed in March 2024
Reviewed: 1 March 2024
Michael
Czech RepublicThe design
Very luxurious classic design
Stayed in March 2024
Reviewed: 28 February 2024
Daniela
RomaniaAll perfect!
Really clean hotel, everywhere, not just the room. Squeaky clean bathroom, bed lines, everything. Friendly and professional staff. Huge and large variety options for breakfast. All in all, amazing! Thank you!
Stayed in December 2023
Reviewed: 21 February 2024
Oleg
Ukraineit was clean and warm in room. Good breakfast
Stayed in February 2024
Reviewed: 7 February 2024
Anna
UkraineComfortable rooms, good breakfast
Stayed in December 2023
Reviewed: 25 January 2024
Martin
United KingdomThe breakfast wasn’t included in the room price and food that was supposed to be hot was cold. The bacon was tough as well as cold. There were only two juices to choose from. I don’t think I’ve ever seen such small pastries. For what it was breakfast was expensive and based on my experience probably best avoided.
Location, rooms are ok for the price
Stayed in January 2024
Reviewed: 16 January 2024
Martin
United KingdomLate check in and a comfortable room. Modern and clean.
Stayed in December 2023
Reviewed: 11 January 2024
Tataru
RomaniaNot a single free bottle of water was available.
The room was very clean.
Stayed in January 2024
Reviewed: 21 December 2023
Invaderdolan
TurkeyThere are a lot of stairs, it's hard for people with strollers or with chairs.
Everything was good and comfy.
Stayed in November 2023
Reviewed: 7 December 2023
Popa
IrelandLiniște și ospitalitate .
Stayed in December 2023
Reviewed: 4 December 2023
Nataliia
United Kingdomthe staff in the restaurant do not speak English. There were difficulties with ordering food. Only one girl spoke English, with whom we communicated.
Breakfast was very nice!
Stayed in December 2023
Reviewed: 1 December 2023
Martin
United Kingdomroom was fine and breakfast was very good.I arrived late at night but reception was very helpful. Easy and seemed quite quick to get to by taxi from the airport.
Stayed in October 2023
Reviewed: 28 November 2023
Ekaterina
Sri Lankagreat staff. very friendly. clean room. close to the center. wonderful restaurant. delicious food. We really enjoyed.
Stayed in November 2023
Reviewed: 24 November 2023
Elena
UkraineNothing Everything is perfect
The best option here
Stayed in November 2023
Reviewed: 16 November 2023
Alexandru
Romaniagood accommodation for city center parking places provided for free decent breakfast
Stayed in November 2023
Reviewed: 4 November 2023
Marina
RomaniaThe quality of the bed and linens can be improved
The room was very spacious, nice and clean. The restaurant was serving delicious food.
Stayed in November 2023
Reviewed: 3 October 2023
Oana
United KingdomN/a
Very clean, very pleasant
Stayed in October 2023
Reviewed: 30 September 2023
Oana
RomaniaThere was nothing wrong
Very clean, staff was friendly and helpfull
Stayed in September 2023
Reviewed: 21 September 2023
Olenka
Ukrainethere were a lot of steps... it was very difficult to move the suitcase from the entrance to the room...
I didn't eat breakfast. But I ate the broccoli soup- it was fantastic!
Stayed in September 2023
Reviewed: 6 August 2023
Adriana
RomaniaAn inconvenience was the lack of a ramp to get on the elevator with heavy luggage. And maybe another observation would be that the room didn't have an iron.
Everything was great. The food was delicious, the room was clean and had a balcony with a nice view, The Hotel was conveniently located and is easily found.
Stayed in August 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content