No smart TV inside the room

Stayed in June 2023

View and ambiance

Perfect hotel for a couple. I can't praise more the hotel staff and the restaurant. Simply the best.

Stayed in June 2023

breakfast is great, we are vegetarians and it was enough food for us, the rooms are cleaned every day, the pool is clean, fitness room great and the view is amazing. Totally recommend it. We will come back.

Stayed in May 2023

-

The pool, the restaurant, the staff

Stayed in April 2023

When we checked in, we were informed there would be an event on saturday evening, but it would be finished by midnight. the noise during the event was insufferable, taking into account it took place in the middle of a so-called 4 star hotel. Only after calling the reception multiple times and threatening to call the police did they end the event at 2 am. But drunk guests continued to make noise, fight and break things without anyone of the staff intervening. They seemed very uninterested in the wellbeing of hotel guests. And then I haven’t even mentioned the horrible smell in the room when we arrived, the shower that flooded the bathroom, the basic breakfast and the rude receptioninst at checkout. Definitely not a 4 star experience.

it’s nicely located outside the city, with a lovely view.

Stayed in March 2023

Reception area very poor, no lobby almost. Reception staff makes you feel that you are in state office to pay tax etc :) When we arrived to hotel no words like "welcome to our hotel" or while leaving "how was your stay" etc. On floors there were ugly couches in coridors. Hotel didnt care to details. Ordinary 4 stars but according to service, details unnecssary expensive. If they pay attention to these details, its good hotel.

Restaurant for breakfast, view of city from balcony in room were good. Room was ordinary, furniture in room was old also balcony was 3rd class building balcony. Menwhile breakfast was ok.

Stayed in March 2023

My room had an awful cigarette smell. Initially I was told to open up the windows, then that a cleaner will clean it properly and the smell will leave. None of the above worked but they kept me there for 3 days until they offered me a room change(not upgrade). My take is that they are fully aware of problematic smelly rooms and try to keep someone as long as possible there to have them occupied. Other than that, I booked a massage and I learned 15 mins after the arranged appointment that the masseuse is not available today. Generally no attention to detail and low quality for a 4 starts hotel.

Stayed in February 2023

is not any views only from apartments and you don’t say that anywhere! and the beds are very uncomfortable! was Valentine’s Day and you give us 2 beds close together

Stayed in February 2023

pillows are not great

excellent hotel. Extremely comfortable well located breakfast was great and super recommend

Stayed in January 2023

-Only one Reception for two Hotels: Grand Belvedere and Hotel Belvedere; -For check-in and check-out I had to go to another Hotel; -Only one Restaurant at Grand Belvedere for two Hotels, therefore we had to visit another Hotel for breakfast; - Furniture needs repair or replacement: bed and chairs are falling through; - The elevator goes to the intermediate floor, so you have to carry your suitcases up the stairs

Location of the Hotel

Stayed in December 2022

The smell in the small room at ground level was awful. Very small room like a pantry. The furniture inside was damaged. The bed didn't had any headboard.The shower had the glass on wrong sude, basically all water was going towards the room!

Breakfast variaty was good

Stayed in November 2022

Everything was perfect ! :)

The restaurant is one of the best restaurant of brasov (trip advisor) with an extraordinary view on the city. It was so delicious to eat there. The room was enough spacious and modern with all the comfort needed. The swimming pool and the spa area is simply beautiful with a good hammam. A jacuzzi would be a plus but not especially needed for us. The workers was kind and switch us immediately the room when we requested it to have the view on the city. Nothing more to say it was a very pleasant stay. Thank to the belvedere team.

Stayed in November 2022

Very cheap furniture, damaged inside with cracks , the bed was on the floor not on a bed frame ……the mattress old and in really bad shape

nothing

Stayed in October 2022

That we had to keep crossing the street in the cold weather to the other building to go to the indoor pool or for breakfast. Most of the staff was very helpful and nice , once receptionist seemed particularly bothered that we asked him to please call us a taxi as our phones didnt work abroad and kept telling me to google it had to insist but other than that every other staff member was very nice

The view from the hotel was nice , they had an outdoor pool and an indoor pool even if across the road in a separate building . Room size was huge very big room

Stayed in September 2022

When I am in Brasov I always stay at this hotel as the staff are very friendly and the hotel views are amazing. Located away from the hustle and bustle of the city.

Stayed in August 2022

I had to park the car on a street far away because there was a wedding at the hotel restaurant and the parking lot was full. There werent any spaces reserved for guests. So we had to carry the lugage from some distance and it was also raining havily.

Very nice location, very nice view.

Stayed in July 2022

Nothing in particular. Only if you're not getting there by yourself. Because in this case hotel is too high above the old city.

We've booked a hotel belvedere, but because the restoration is going, we were upgraded to grand belvedere. Big rooms, amazing food, good view and an indoor pool are great things that this hotel has.

Stayed in July 2022

I made a reservation for a long and quiet weekend with my husband and it was exactly the opposite. After booking a non-refundable room, I was informed that during that weekend there will be a wedding in the hotel, so there will be loud music during the night. “Thanks for the understanding” but no possibility to cancel my booking. When we arrived, there was no parking lot available around the hotel for 2 km, because all the wedding guests were parked there. We had to carry our luggages from 2 km away. Because of the wedding, the restaurant was closed, same as the outside pool. The indoor pool is in fact in another building across the street, were was another party, so we could not get there in pool flip-flops and towels… at least for me is not comfortable to do so, especially when it was raining like hell… Once got into the room, we were hopping for a relaxing time the day hiking, but this was also imposing due to the noisy kids yelling in front of our room - right next to the reception - were the no receptionist was available for long time. When calling the reception number provided in the room, a lady from the building across the street answered and said it’s the right number and cannot help. The jacuzzi in the room was not working either. The furniture in the room was old and damaged, pillows very uncomfortable, and no charging slot next to the bed available. On top off all the noise and very unpleasant situation, our room was on the ground floor, with the windows next to the parking area, were besides the loud music (manele), the yelling and swearing of some of the guests was the cherry on the top 🤬 Based on this experience, I would never recommend this hotel to anyone, especially after paying more than 120 EUR per night.

Nothing

Stayed in June 2022

- AC was not cooling properly and did some weird noise during night - as window, the room actually had a door which had direct exit to the public terace, so was not confy to open it to have fresh air(avoid rooms starting with 1) - poor lighting in the room - when was check in time, it was just a person at the reception with many customers waiting - there was nothing special about breakfast, only basic things, not so much variety and no refill - a 4 stars hotel should provide extra service, but this one did not

-The beds were comfy and the bathroom spacious - Located in a silent area with a nice view of Tâmpa Mountain

Stayed in June 2022

We liked everything

We liked everything. The staff is amazing and very professional. The food from breakfast was more than perfect. we loved everything about Hotel Belvedere

Stayed in June 2022

Since the moment we checked in, we had a set-back. We booked a Superior Double Room on Booking.com at a particular rate and we were checked into another room (also Superior Double, but at Grand Hotel Belvedere, the newer building), which was significantly different than what we booked. There was a difference of about 70EUR for 2 nights that we paid extra (the rate for the room we were checked in was lower than what we paid for). The reception staff was not at all willing to help, although it was clearly an error on the hotel side and it could have been very easily handled. We were told the rooms we booked were not available (in Hotel Belvedere) and all guests were checked into the new building. We were ok with the option, but demanded to pay the room fee instead of what they charged us. They said it cannot be done, since they already charged the card. Then we had to speak with multiple people about it, which made us feel like "begging" for getting what we have paid for. Although we were very flexible and were absolutely fine with changing the room, we also wanted to make sure we are treated as paying customers and get compensation for the difference. We ended up getting a 50EUR event voucher, but it literally felts as if we had to beg for it. We were very disappointed of how we have been treated, especially since we were not difficult customers and were very flexible in the way we could have been compensated. Also, not to mention the wi-fi did not work while we were checked in, which I find unacceptable for a 4-star hotel in a big city.

The hotel itself is very nice, the view is amazing. The best part is the restaurant - great value for money, really good food and the restaurant staff is amazing (Anca, our waitress during dinner, was really nice and she offered very good advise in terms of food and wine choices)

Stayed in June 2022

Great location it had been cancelled for 2 years because of COVID staff were great

Stayed in June 2022

Good beds, good pillows, great restaurant with a good view

Stayed in May 2022

Room, view, and service were very good. Breakfast offered a large variety of options all of which were very good quality. Overall, very good value for money. Highly recommend it!

Stayed in March 2022