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Reviews of Hotel Biscuit 3 stars

Strada Privelistii, Nr. 136, 400352 Cluj-Napoca, Romania

#46 of 70 hotels in Cluj-Napoca

Guests' Choice

Review score

Based on 227 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.3

  • Location

    7.9

  • Facilities

    8.2

  • Staff

    9.1

  • Value for money

    8.3

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 25 April 2024

    7.0
    I like everything and i come all the time back.☺️
    • Business trip
    • Group
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The wall it's to small and i can hear all from the next rooms.

    Excelent breakfast❤️

    Stayed in April 2024

  • Reviewed: 25 April 2024

    9.0
    Superb
    • Business trip
    • Couple
    • Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    I have nothing to complain about.

    It was a hot room, with pleanty of space. The breakfast was good even if the room where u eat is small. No problems there.

    Stayed in April 2024

  • Reviewed: 2 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Welcoming service, tasty breakfast

    Stayed in March 2024

  • Reviewed: 25 March 2024

    7.0
    Good
    • Business trip
    • Couple
    • Triple Room
    • Stayed 2 nights

    I don't think they renovate the location since the opening. The room was on the front of the building and was nosy during the day, also you can't stay without using the curtains (the passers can look inside the room).

    Breakfast was OK, there were plenty of stuff you can choose from. The location is close to the city center - 30 min walking (descending to get into the center, but climbing the hill to get back to the hotel)

    Stayed in March 2024

  • Reviewed: 16 March 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Triple Room
    • Stayed 1 night

    My ground floor room was right by the entrance, so I had to keep the shades on all the time and if people speak loudly outside while out for a smoke, they will wake you up early in the morning.

    The breakfast, the location, the fact that there were plenty of towels and shower gels. Fast check in and check out and the price is fair.

    Stayed in March 2024

  • Reviewed: 16 March 2024

    7.0
    An OK hotel for a short stay
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    The room had a small blanket; I asked for a bigger one, I only received it in my second night

    The location was pretty good

    Stayed in March 2024

  • Reviewed: 29 February 2024

    9.0
    highly recommended.
    • Business trip
    • Solo traveller
    • Triple Room
    • Stayed 6 nights

    I was expecting that my room would have a cattle, a microwave and a sofa. At least it was mentioned in the description of the room when I booked it. This did not compromised my experience there, and when I needed to use the cattle I asked the staff and they opened the kitchen for me.

    It has everything you need for your stay. Located in a cozy and quiet area, but a bit far from the city center. The breakfast was very delicious. The staff was friendly and helpful.

    Stayed in February 2024

  • Reviewed: 23 January 2024

    7.0
    Practical for those who need to be in Zorilor / Observator
    • Couple
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Can be noisy. A couple from another room was very loud in the middle of the night and unfortunately the receptionist didn’t intervene.

    Spacious room, clean, very good breakfast.

    Stayed in January 2024

  • Reviewed: 21 December 2023

    9.0
    Awesome small boutique hotel with great staff & price
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom kinds small, but clean and did the job!

    Awesome small boutique hotel. Very friendly staff, closed underground parking lot and nice small breakfast. Rooms were enough for 1-2 nights, clean, cozy and nicely decorated. Rooms was hot and hot water was a blast. Also got all the amenities you’ll need for a short stay. Also the price was very good for Cluj. Definitely would be back here! 100% recommend!

    Stayed in December 2023

  • Reviewed: 17 December 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    -

    Stuff was very friendly.

    Stayed in December 2023

  • Reviewed: 9 December 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    At some hours heat was closed. Need some fix in shower.

    Clean, big room, very good staff.

    Stayed in December 2023

  • Reviewed: 6 December 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Not so much a pet friendly hotel. If you want to be a pet friendly hotel you will need to improve your request. If there is no sign with “no pets allowed on the breakfast area” - we have to be allowed to enter!!! It’s a shame that you take money - allot of money for a dog, but you are not a pet friendly hotel and you dont offer a bowl of water. The location was meah and it was good just for tranzit.

    It was very hot in the room and the breakfast was okish

    Stayed in December 2023

  • Reviewed: 2 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Location is a bit hard to find. During our 3 days stay our towels were not changed, garbage was not emptied either.

    The location felt cozy, it is pretty close to the city center, we had almost everything we needed. Staff was incredibly friendly and the breakfast was decent considering the price we paid altogether.

    Stayed in November 2023

  • Reviewed: 13 September 2023

    8.0
    Good for one night
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The dining/ breakfast room is very tiny, no windows. We felt squeezed in. Apart from that, the rest was ok.

    Nice big room, with aircondition. We could easily park the car. Our dog was also welcomed, which is rare to find in Romania. Very good breakfast.

    Stayed in August 2023

  • Reviewed: 31 August 2023

    8.0
    A Biscuit worth trying
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 4 nights

    Breakfast serving hours, though we understood it has been changed to fit most of the guests' schedule during the festival.

    Well tucked away, cosy hotel. Nice, clean room with good facilities. Most helpful staff.

    Stayed in August 2023

  • Reviewed: 21 August 2023

    9.0
    Superb
    • Business trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel exuded an inviting, cozy, and comfortable ambiance.

    Stayed in August 2023

  • Reviewed: 15 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Beds were a bit uncomfortable, the tables for the breakfast are too small.

    Friendly staff, clean rooms, nicely decorated.

    Stayed in August 2023

  • Reviewed: 30 July 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Lack of easy acces for disability people.

    The location, room designs, breakfast.

    Stayed in July 2023

  • Reviewed: 29 July 2023

    8.0
    Good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast

    Clean room, fridge and air conditioning.

    Stayed in July 2023

  • Reviewed: 18 July 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    We liked the idea of the themed rooms, although we felt that there was a bit of missing information. It would be nice to be able to read about what's behind the theme of your room :)

    Stayed in July 2023

  • Reviewed: 14 July 2023

    7.0
    You get what you pay for
    • Leisure trip
    • Family with young children
    • Standard One-Bedroom Suite
    • Stayed 1 night

    Obviously, the location is intentionally photographed in such a way that it is not possible to see exactly what building the hotel is located in. It's not actually a hotel, but a repurposed ground floor of a block of flats, I'd rather describe it as a hostel with separate rooms. The access is actually to the parking area between the blocks of flats from where you walk up the stairs to the front side of the block, which is where the reception is. There you get the keys to the underground garage (so you have to carry your luggage by hand from the underground garage to the street, then up about 20 steps and a short walk of about 5-10 m to the reception). Tha underground garage is an extra 5 euros per day. Free parking is in the surroundings, i.e. in the parking area for the residents of the apartment blocks. So city centre it's not close by walk, about 20 minutes walk, we went by car. The reception is on the ground floor of a block of flats, we were "lucky" that at that evening there was a receptionist who didn't speak much English, so we communicated more by gestures. Although the rooms are spacious, our door would need some repair, if we had any valuables we wouldn't have felt completely safe. So, summing up, it's more for young travellers or travellers with a low budget who don't care about quality beds, mattresses, location.

    You get what you pay for. If you're not looking for extra comfort and luxury, but just need somewhere to sleep, this is the place for you. The rooms were spacious and clean except for the decorative pillows. I appreciate the lady at breakfast for her helpfulness, communicativeness, for breakfast there was enough choice of food and drinks, tasty coffee, just cramped space and unstable tables. There are restaurants, pubs, pharmacy, drugstore, grocery store, church (maybe this is of interest to someone: :) or public transportation. Just classic residential amenities.

    Stayed in July 2023

  • Reviewed: 28 June 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard One-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    I DID NOT LIKE THAT THERE WAS NO TOYS ON THE BAD LIKE IN THE PICTURES

    I LIKED THE DECORATION AND FOOD

    Stayed in June 2023

  • Reviewed: 17 June 2023

    7.0
    Great
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Intresting and maybe aimed at hipsters and vegans type characters, breakfast was good but the layout was all over the place, Sometimes simple is better.

    Nice hotel overall, a mile or so to the city centre, so ended up driving in. Clean with all you expect from a hotel. Located within a block of flats, so diffrent which is great.

    Stayed in June 2023

  • Reviewed: 1 June 2023

    8.0
    Very good
    • Business trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing serious actually. Maybe, if someone wants to work, there was no real table.

    Quiet place, if you do not have a room next to reception (outside are sitting people till midnight and talking). Large bathroom, too soft beds for us :) (this is individual), but extra bed (which is Sofa) was better. 20-25 minutes walk to City, close to Hotel there is bus stop. It is at housing estate, as part block of flats, so parking is at the street for free - but in the late evening you have to be lucky to find something close to Hotel (as usual at cities). Enough to choose from breakfast, but do not come too late, because it will be cold. Friendly service and communication.

    Stayed in May 2023

Showing 1 – 25

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