Popa Lazar 12, Sector 2, 021586 Bucharest, Romania
#77 of 234 hotels in Bucharest
Guests' ChoiceBased on 209 hotel reviews
8.6Cleanliness
8.8
Comfort
8.7
Location
8.4
Facilities
8.3
Staff
8.9
Value for money
8.5
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 May 2024
Neil
United KingdomThe staff were a little unfriendly but not unpleasant.
The room was clean and functional. Bathroom was well appointed albeit a little small. It was near local transport network
Stayed in May 2024
Reviewed: 18 November 2023
Lucian
RomaniaThe windows insulation could be much much beter. We hoy walked up early morning, by the trafic on the street. Parking spots are limited, however we managed to find free parking on the street just across the hotel entrance.
Very clean hotel, great location and 24/7 reception. We checked in @ 01:00AM.
Stayed in November 2023
Reviewed: 30 October 2023
Тодорова
BulgariaWhat I didn't like was the place itself - the unfinished construction next door. The guy at the front desk was either new or couldn't handle it quickly and expeditiously.
The hotel is a hotel, it's clean. The food is good, also. In general the staff was friendly.
Stayed in October 2023
Reviewed: 5 October 2023
Anand
NetherlandsThe hotel has balconies on every floor, and theoretically, one could sit there in the morning or evening to have some fresh air, but in practice, the balconies were used by smokers. I guess this is a general problem in Romania. The staff did their job, but beyond that, were not very helpful with local information or any other help. I asked 2 different staff at the reception for help on 2 occasions, and neither was helpful.
The hotel is in a very good location, just off a main road. There are supermarkets, cafes, restaurants and a metro stop, all within a short walk from the hotel. The stairs are wide and easy to climb and descend. The wifi worked very well, and I was able to do my work well. The bathroom, while a bit tiny, was quite adequate, with warm and cold water, a good shower and clean linen.
Stayed in October 2023
Reviewed: 3 October 2023
Liz
GermanyOnly sliced white bread at breakfast.
Clean, simple, comfortable
Stayed in October 2023
Reviewed: 3 October 2023
Paulina
PolandThe hotel is located next to the student houses, which I haven't checked upfront. You may want to have it in mind, especially while staying over weekends that it may get noisy late at night. Not the hotel's fault though.
I really appreciate the cleanliness of the hotel and how kind and respectable the cleaning staff was. Hotel implements sustainable practices, the neighbourhood is safe and pleasant, there are shops and restaurants around and convenient public transportation. The staff of the hotel was also very nice.
Stayed in October 2023
Reviewed: 2 August 2023
Nikola
BulgariaNoting to share.
The hotel was very nice and easy to find. We found a free place in the street close to the hotel to park the car. The room was clean and spacious and the breakfast was delicious. We would definitely return again.
Stayed in July 2023
Reviewed: 28 July 2023
Ioana
RomaniaClean and pretty, good location, friendly staff, air conditioner
Stayed in July 2023
Reviewed: 28 July 2023
Antoaneta
BulgariaEverything was ok.
Clean, polite staff, great location.
Stayed in July 2023
Reviewed: 18 July 2023
Zsolt
RomaniaOutside there were 38 degrees C and the fridge didn't work...
Stayed in July 2023
Reviewed: 3 July 2023
Rami
United KingdomLocation
Stayed in June 2023
Reviewed: 11 June 2023
George
RomaniaThe staff
Stayed in June 2023
Reviewed: 20 March 2023
Stoica
RomaniaNo parking space, not their fault.
The zone is very quiet, very good for sleep. Veranda Mall very close.
Stayed in March 2023
Reviewed: 9 March 2023
Mariana
RomaniaAre lift, camerele mobilate modern, liniste, curat, personal amabil.
Stayed in March 2023
Reviewed: 27 February 2023
Khaled
RomaniaN/a
Quite and nice
Stayed in February 2023
Reviewed: 7 January 2023
Akos
LuxembourgWell, it would be great if in the future they could create their own parking of course; luckily we managed to find every day a good spot to park near the hotel.
I liked that it was quiet and we slept well. I liked also the breakfast, Plus, the personnel was nice, they helped us to prepare tea whenever we wanted. I wanted to find a nice little hotel in this city and, to be honest, this is the option that fits me the best so far. So, if I go again to Bucharest, I'll be sleeping again at the Citadella :)
Stayed in December 2022
Reviewed: 2 January 2023
Khader1981
CyprusThe bathroom is a bit tight.
Little bit far from the old town, but you can use public transport or Uber. Varanda mall is 3 minutes walk from hotel.
Stayed in January 2023
Reviewed: 5 December 2022
Alexandru
RomaniaCould be more clean in the room and in the bathroom at first arrival. And there was a bad smell in the bathroom.
The room Quiet
Stayed in December 2022
Reviewed: 6 November 2022
Elena
RomaniaEverything was perfect nothing to complain about.
Great staff and the hotel is very clean. The rooms are spacious and is very quiet. I recommend staying even you are in a business trip or family trip.🥰🥰🥰
Stayed in November 2022
Reviewed: 5 November 2022
Vraykova
BulgariaThe bathroom is too small.
Comfortable beds, perfect breakfast. The staff is very helpful.
Stayed in November 2022
Reviewed: 18 October 2022
Irina
RomaniaThe room was very comfortable and the breakfast was very tasty and various !
Stayed in October 2022
Reviewed: 18 October 2022
Gina
RomaniaThe parking was full.
The room was spacious and clean. The staff was very nice and tried to help us with our request.
Stayed in October 2022
Reviewed: 15 October 2022
Fadi
KuwaitThe internet was not fast all the time
Location and cozy room
Stayed in October 2022
Reviewed: 11 October 2022
Alexei
Czech Republicwifi on the 5th floor didn't worked whole week of staying :(
Stayed in October 2022
Gijón, Spain
Salvador, Brazil
Sankt Gallenkirch, Austria
Bad Ragaz, Switzerland
Inzell, Germany
Istanbul, Turkey
Yangon, Myanmar
Naples, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content