Safety deposit box in one of the two rooms we had didn't work. Staff tried to fix it but without success. No elevator, so some discomfort carrying luggage, on first and last days, thru narrow stairs. Although, it's only one floor. Sauna didn't work during 3 out of 5 days of our stay. We mainly used the pool, so wasn't a big deal for us.

Breakfast and Dinner - liked the food and the variety. Comfortable parking right outside the hotel. Great indoor pool. Comfortable rooms. In total, great value.

Stayed in April 2024

Great food, everything is very clean, great indoor pool and well equiped kids playing ground

Stayed in April 2024

Nobody in the hotel and workers very strict on closing hours for billard

Sauna, swimming pool, breakfast, traditionnal food

Stayed in April 2024

-

Great atmosphere all around, great food and great staff. We felt welcomed and we had a great time.

Stayed in March 2024

To make everything perfect I’d add a little fridge in the rooms and hair conditioner.

I liked the traditional motifs in decoration, looked very nice. Food excellent. Staff helpful. Access to swimming pool and sauna. Breakfast was included and varied, very good options for all tastes.

Stayed in February 2024

Nothing

Everything was perfect!The food location,the staff

Stayed in February 2024

You really fell the history

Stayed in December 2023

In upper bathroom was bit of smell in shower but not that radical to change room. On check dint get to much info actually just showed us room. But biggest mistake for property which one advertising 5 stars are fried eggs which one must be aptetitlich and must have dip effect, friendly advice change it because it's really nice property

For us this was really nice accomodations since we are family of 5 (kids are 10, 7 and 1). We hade nice room/apartment on two floors and with one bathroom and one toilet. Facility have also nice pool and sauna, sometime was more people sometimes was empty but kids love it after all day of exploration of area to have some fun on pool. Location we loved beacuse all attraction was on 20-45 min driving and again when you come back in this place (not sure it's village or town) but it's looks really quite, peaceful and safe. One night we did come earlier and had diner and it was great and with normal prices. Staff in restaurants was also very nice. On check out there was young lady which helped resolve small issue with business invoice.

Stayed in January 2024

My room was quite small and it had only 2 stools (tabureti) - considering value for money it was not ok. I asked the property to change the room and the second one was ok.

The location was quiet and the staff was friendly and polite

Stayed in December 2023

Nothing

We stayed here on our way back to Bucharest from Transylvania. It is very close to Bran castle (tourist trap). It has a pool and sauna which we did not use but looked very nice. We had dinner there which was standard fare, breakfast was good. The bed was comfortable, bathroom facilities were good and there is a nice balcony. We were a couple but this place is more family oriented. Parking is outside the hotel.

Stayed in October 2023

Nothing

Outstanding. The place has it all, especially for the kids

Stayed in October 2023

The staff was never going out of their way. Whatever they could say bo to they did, most of the staff speak very poor English. The breakfast was ok, no more, and there was almost nothing left after 10 am

The facilities were lovely, very authentic and pretty. The rooms were very big, had great lightning and everything one might need

Stayed in September 2023

nothing

Amazing hotel!!! Room, cleaness, facilities for adults/ kids and location

Stayed in September 2023

The beds were not so confortable, the bathroom needs repairs/refreshments

Facilities, there are pools, a basketball/football field that we liked, a gaming room (that we didn’t use), the foood is good, the room was clean

Stayed in September 2023

Whether

Everything

Stayed in August 2023

Rooms are clean and comfortable. Food is excellent, especially the chef's specialities. There are options for kids meals. There are a lot of leisure options: indoor and outdoor swimming pool, sauna, kids playground, football and basketball grounds.

Stayed in August 2023

The stay here was great! The food was good, clean rooms, nice playground for the little one, the outoor and indoor pools were clean. Not much to do in Cristian but the location is very close to Rasnov, Bran or Brasov where we had plenty of sightseeing opportunities. Overall we enjoyed our stay and we would come back anytime and recommend it forward.

Stayed in July 2023

Water leaking on the bathroom floor after using the bathtub

Staff, location, garden, spa facilities, delicios food

Stayed in July 2023

Swimming pool and sauna were never ready by 8am, as it was supposed.

Breakfast was with very little variety and not too much of veggies. Eggs were the main dish, and staying for 9 days I've got tired of it. Dinners were very good though!

Stayed in June 2023

Everything was ok.

Very nice and cozy rooms. The furniture was nice painted. Very comfortable bed. I liked the bright white bedlinen and the duvet.

Stayed in May 2023

In the morning was a bad smell in the bathroom even though the window was permanently opened. Another thing we were a bit disappointed was at check-in when the receptionist announced us our 3 years+ old kids will not benefit the full board option we have selected/payed as we have missunderstood is for the 4 of us as specified in the reservation (the policy doesn't specify this detail). They said we should have received a message saying this is their policy but after they checked they confirmed we haven't. They apologied for the inconvenience but we had to pay for children menu even though the reservation was for 4, full board.

Breakfast was good but kind of few options for a 5 starts accommodation. The facilities are great: 2 big playing grounds, 2 pools (one heated, located inside the hotel), pool table, restaurant etc. The rooms are big and comfortable, the view from the balcony was great. The staff is great, especially in the restaurant: very careful with us and the kids, the service was great and beyond expectations.

Stayed in June 2023

Not much. maybe the menu at the restaurant didn't include many options for the kid but the staff was very helpful and was open to accept variations proposed by us

Great place for a getaway with the family, many entertainment options for the kid (playgrounds, pool) , friendly and helpful staff, beautiful and peaceful setting.

Stayed in June 2023

The room could have been cleaned a mit more often. The food was OK but not great. The slide on the front playground was broken all through our stay.

It's definitely great for families. Lovely personnel in reception and restaurant. Lovely spacious room.

Stayed in May 2023

we couldn't stay at the object after check out (not sure if that's a rule or just a whim or a reception personel)

great hydromassage bath in the room many small cozy places to relax window in the bathroom game room with bilard and ping pong

Stayed in April 2023