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Reviews of Hotel Cristal 3 stars

17 Strada Moldovei, 400380 Cluj-Napoca, Romania

#8 of 69 hotels in Cluj-Napoca

Guests' Choice

Review score

Based on 95 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.4

  • Location

    9.2

  • Facilities

    9.2

  • Staff

    9.6

  • Value for money

    9.0

  • Free WiFi

    9.1

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Showing 1 – 25

  • Reviewed: 20 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights

    Room was a little small and basic. Bathroom shower was quite small.

    Nice hotel, easy access and parking. Close to markets, restaurants, Old town. Good Breakfast.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    9.0
    Excellent accommodation
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Well located, very nice staff, delicious breakfast

    Stayed in April 2024

  • Reviewed: 5 April 2024

    10
    Nice hotel for a weekend
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    Very clean and nice rooms, with exceptional amenities- Parking available for guests. Very good breakfast

    Stayed in March 2024

  • Reviewed: 3 March 2024

    8.0
    Dacian, at breakfast was great and helpful
    • Business trip
    • Group
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The location of the property was very ok

    Stayed in March 2024

  • Reviewed: 12 February 2024

    10
    Can’t wait to come back!
    • Leisure trip
    • Group
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    I loved all about this hotel! The staff is very friendly, the rooms are very elegant and the breakfast was delicious!

    Stayed in February 2024

  • Reviewed: 21 January 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Very nice hotel, clean amd cosy. The breakfast was very rich and also very tasty. Big room with everything you need. Very helpful staff.

    Stayed in January 2024

  • Reviewed: 9 November 2023

    10
    Great luxury boutique hotel in Cluj!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    No complaints!

    We picked this hotel because we wanted to book multiple rooms for a family vacation, somewhere fairly close to the center as well as modern, clean and affordable. Cristal was all of these and more. The building is small and unassuming from the outside but hyper-modern on the inside. Elevators, rooms, switches, are all digital touch. The staff was super courteous and helpful and the restaurant had delicious and fresh food for breakfast. We'd stay here again due to how easy it is to walk to central areas of town, including shopping areas and restaurants. The neighborhood and walk felt safe. Extra points for having a little mall and some cafes and supermarkets really close by (5 min walk), for when you want to get sone water bottles, or snacks. The bathroom was clean, the skincare was from Rituals and the room itself had a comfy bed, good sheets, and enough space to pop open our suitcases.

    Stayed in October 2023

  • Reviewed: 31 October 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing really

    Friendly staff, good breakfast, good location

    Stayed in October 2023

  • Reviewed: 22 September 2023

    10
    My experience at this hotel was very positive.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    I had the pleasure of staying at this hotel for one night, and I must say that my experience was very positive. The hotel's location is ideal, being only a 20-30 minute walk from the city center and less than 10 minutes by Uber. This makes getting around very convenient for exploring the city. The room I stayed in was clean and spacious, offering all the necessary comforts for a pleasant stay. I particularly appreciated the cleanliness of the room, which contributed to my overall comfort during my stay. The welcome I received upon arrival was exceptional. The front desk staff, especially Vlad, were extremely warm and welcoming. Vlad showed great attention to ensure that my check-in went smoothly and provided me with all the information I needed to enjoy my stay. Overall, my experience at this hotel was very positive, thanks to its ideal location, clean and spacious rooms, and exceptional front desk staff like Vlad. I would not hesitate to recommend this hotel to other travelers looking for a pleasant stay in the area.

    Stayed in September 2023

  • Reviewed: 1 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Shower was too small for me.

    Cleanliness, friendly staff

    Stayed in August 2023

  • Reviewed: 23 August 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    That they didn’t have charger for an I-phone😅

    The hotel is new, modern, nicely decorated! It is also very clean, and the linens are impeccably white and crispy. The breakfast is also very nice with hot station and cold plates, fruits and desserts . Coffee is very good too which is rarity in hotels usually. The walking distance to the old city is about 20 min. The area is residential with the building sites around( but it doesn’t really interfere with quietness )

    Stayed in August 2023

  • Reviewed: 8 August 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Expensive for the time period (but so is everything when Untold takes place)

    Clean, comfortable

    Stayed in August 2023

  • Reviewed: 3 August 2023

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything was great. The room was very comfortable, and breakfast was delicious. Special thanks to Vlad and Dacian! :)

    Stayed in August 2023

  • Reviewed: 10 July 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    Very clean and spacious room. Nice amenities in the bathroom. Breakfast was quite small, but delicious. The staff is friendly and helpful. On foot you can reach the main square in 20 mins. Around the corner there is a huge shopping mall including a grocery store. My only suggestion would be to ask the cleaning staff not to change the towels and the amenities every day unless asked by the guest. Just for the sake of the environment 🙂

    Stayed in July 2023

  • Reviewed: 8 July 2023

    10
    Loved the place.
    • Leisure trip
    • Couple
    • Standard Suite
    • Stayed 2 nights
    • Submitted via mobile

    Excellent stay!! It exceeded our expectations. Great location!! The staff was excellent !!

    Stayed in June 2023

  • Reviewed: 28 June 2023

    10
    Good stay for a couple of nights
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Sound proofing through to the corridor wasn’t the best quite loud first thing in the morning.

    Clean & modern property, small walk in to the city centre.

    Stayed in June 2023

  • Reviewed: 26 June 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night

    I would have given a perfect mark but we had no hot water so could not even shower. Also the towel heater rack wasn't working so we couldn't dry wet clothes from the rain.

    This is a nice, clean and modern boutique hotel which offers an excellent breakfast and has a very nice restaurant for dinner. Also free parking and very nice staff.

    Stayed in June 2023

  • Reviewed: 27 May 2023

    8.0
    A great value hotel with very attentive staff.
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The bathroom only had a large tub that can be a little tricky getting in and out of.

    The breakfast buffet was very well presented and everything tasted good.

    Stayed in May 2023

  • Reviewed: 24 May 2023

    10
    really nice boutique hotel, it exceeded our expectations. Dacian was a very helpful and attentive excellent waiter
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    limited parking

    quiet location but easy to walk into the city centre

    Stayed in May 2023

  • Reviewed: 20 May 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    We can hear the tv of our neighborhood the morning.

    The breakfast buffet is very good and with a large selection of food. The room are comfortable e and modern.

    Stayed in May 2023

  • Reviewed: 15 May 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights

    Breakfast and service was very good.

    Stayed in April 2023

  • Reviewed: 14 May 2023

    10
    Exceeded My Epectations
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights

    Nothing

    Everything

    Stayed in May 2023

  • Reviewed: 13 May 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    In sunday evening hot water is not enough hot.

    Parking. Good breakfast. New modern hotel. Close to park, old city.

    Stayed in May 2023

  • Reviewed: 11 May 2023

    10
    Hotel Cristal was memorable and enjoyable
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night

    During my stay at Hotel Cristal in Cluj-Napoca, I had a wonderful experience. The hotel itself was charming and had a warm and inviting atmosphere. The staff members were friendly and accommodating, making me feel welcome when I arrived. One aspect that stood out during my stay was the delicious food offered at the hotel's restaurant. The meals were visually appealing and packed with flavors that delighted my taste buds. Each dish was prepared with care and attention to detail, showcasing the culinary expertise of the hotel's kitchen staff. The hotel's amenities were also impressive. The rooms were spacious, comfortable, and well-maintained, providing a cozy retreat after exploring the city. The hotel's location was convenient, allowing easy access to nearby attractions and amenities. Overall, my stay at Hotel Cristal was memorable and enjoyable. I highly recommend it to anyone visiting Cluj-Napoca, as it offers excellent service, accommodations, and cuisine.

    Stayed in May 2023

Showing 1 – 25

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