Room contained a cot bed that I didn’t require. Took up a lot of the space.

Modern, quiet, good food, convenient check-in/check-out

Stayed in April 2024

Very good hotel

Stayed in May 2024

Very problematic Wi-Fi. Could not finished any job on my laptop. Slow speed. Maybe it this was only in my room.

Stayed in December 2023

The parking is charged separately.why???? :)) We were a couple - we've got a room perfectly prepared for single use . (one pair of slippers, one bathrobe) indeed we didn't asked for extra because we stayed only one night but..you've got the point. The mattress is quite hard and uncomfortable The walls are advertised as soundproof but there is almost no relation at all between soundproof and "rooms drywall separators "

Wide rooms. Sparkling clean. Stylish and high quality furniture.

Stayed in November 2023

As allways very good location for us with very polite and supportive front desk personnel

Stayed in July 2023

The location is far from anything else to do. You need to take a Uber to the downtown area. Don't take a cab. It cost 4 times the price of a Uber

Rooms were great. Wife loved the spa. Pool and fitness areas were wonderful Had a nice dinner . Enjoyed the bar area for a night time snack and cocktail Best breakfast we had the whole time we were in Romania.

Stayed in August 2023

Restaurante! To expensive, few food pieces of 200 g for 40 euros. Low quality wines and very expensive. bad master chef

Vulgar food, to expensive for 24 euros

Stayed in July 2023

Nothing

Very nice hotel, beautiful rooms and balcony!

Stayed in July 2023

.

spa, room, breakfast, location

Stayed in July 2023

.

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Stayed in June 2023

Breakfast is not included in price

All

Stayed in June 2023

The directions to the spa from the room floors could be better, you have to go through a door that looks locked but isn't and although you know the general direction it's not obvious where to go. Like say in the positive section I liked the spa, but I also must say that only two of four bubbly lounge chairs in the jacuzzi were working. I'm sure they'll fix that soon.

The hotel is very elegant and worked well for an international conference. Equipment worked flawlessly for the sessions I attended, i.e. microphones, projectors and such. The staff is friendly and professional, the Pine restaurant is nice although the service there might be a bit faster. The spa is nice, has an indoor pool (which was too cold for my taste but I saw people enjoying it so I think that's just me). The sauna, steambath and jacuzzi were very nice and the area is relaxing. The shower in the room was great. Good power and steady flow of warm water. Very good breakfast buffet. All in all it was a very pleasant stay that lasted for a week.

Stayed in May 2023

All

Stayed in May 2023

poor breakfast for the money that you pay

comfortable beds and clean rooms

Stayed in April 2023

All was ok ;)

Nice rooms, good price

Stayed in January 2023

I did not like that in the morning at the breakfast the staff were busy moving tables around to other restaurant, many of the food had no labels in the morning and when asking somebody from the staff they also did not know which milk is vegetable and which one was cow milk and so on for example. I am not sure if it is ok that in the morning the staff was also serving themselves from the drinks, coffees around never saw this in another hotel 4 or 5 stars hotel.

Very nice room, very clean, staff from the reception very nice with exceptional customer service skills, hotel was pretty empty so you can relax but if you want action you should book in the city center.

Stayed in April 2023

Everything was great, except poor cofee quality on breakfast; although better at the bar, where they should have some pastry (croissants) all day long

Clean, confortable room, good bed, nice room-service, great conference areas, terace, nice staff

Stayed in February 2023

The Ana Spa was wonderful. Reception staff friendly and helpful. Breakfast buffet was great.

Stayed in February 2023

The gate for vehicles to get out malfunctioned due to snow/cold weather.

The layout and view from the balcony.

Stayed in January 2023

The spa facilities opened only at 10 (jacuzzi at 12). And the spa was one of the biggest reasons why we choose this hotel. We realize it was nye weekend but we expect full service after we pay that much for the stay and the services that are included in the price. We also didn't like that the room balcony had a fence that is too low, which makes it super dangerous standing outside.

It was clean and the staff was helpful.

Stayed in January 2023

The staff was kind, courteous, helpful, and accommodating. The room was super clean, spacious, and felt luxurious. The breakfast exceeded expectations.

Stayed in December 2022

Water in the pool was cold.

Breakfast was just amazing!

Stayed in November 2022

I originally got a room with two beds because I was traveling with my friend. The front desk offered an upgrade and I assumed the upgrade would be a room with 2 beds still but it ended up being 1 bed. We didn’t have time to make the change because we had a reservation to make but my friend ended up sleeping in the chair. The TV kept turning on every 5-10 minutes so I ended up unplugging it from the wall.

Great breakfast spread. The rooms were very clean.

Stayed in September 2022

- curtains were ripped - bathroom had some broken details - the balcony is old and dirty - price was extremely high for what they offer

- breakfast was very good - comfortable bed - lots of nice pillows - staff was very nice

Stayed in September 2022