Cpt.Av.Alex Serbanescu 18-20, Sector 1, 014292 Bucharest, Romania
#29 of 230 hotels in Bucharest
Guests' ChoiceBased on 784 hotel reviews
9.0Cleanliness
9.1
Comfort
9.1
Location
9.0
Facilities
8.9
Staff
9.5
Value for money
8.8
Free WiFi
9.2
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End of dialog contentReviewed: 12 April 2023
Andrea
ItalyBreakfast is relatively expensive respect to the price of the room and the choice of meals.
Stayed in January 2023
Reviewed: 10 April 2023
Cristina
RomaniaVery nice, clean and comfortable hotel
Stayed in April 2023
Reviewed: 10 April 2023
Daniel
AustraliaGood Location, Clean room,
Stayed in April 2023
Reviewed: 9 April 2023
Amalia
FinlandTo reach the elevator, one must climb several stairs from the lobby, that makes is difficult for people with heavy baggage. A ramp would have make the difference, otherwise spotless.
Very clean, quiet, all needed trip accessories included, nice staff, comfy bed, coffee maker included.
Stayed in April 2023
Reviewed: 8 April 2023
Geniotraveler
RomaniaFree car park. Huge.and modern room
Stayed in March 2023
Reviewed: 3 April 2023
Agung
IndonesiaI did not get any drinking water during my stay but they have them on the mini bar with additional pay. I couldn’t find any power outlet in the room. I need to charge my phone and other stuff in the bathroom.
Room is clean and the bed is really comfortable 👍.
Stayed in April 2023
Reviewed: 27 March 2023
Florin
Romaniaeveryting well
Stayed in March 2023
Reviewed: 15 March 2023
Lyndsay
Qatarfriendly staff, comfortable rooms, close to Therme & the airport
Stayed in March 2023
Reviewed: 12 March 2023
Teoaleksa
United KingdomClean ,cozy, friendly
Stayed in March 2023
Reviewed: 6 March 2023
Alex
United KingdomFantastic welcome; the room was large, very clean, a lovely hand written personalised welcome note was on the table. The bed was fabulous and I slept like a baby! Access to the hotel was easy and the hotel has a decent size car park; I found a space just outside the main entrance. The reception staff was extremely nice; I wanted a large bottle of water around midnight and they found one (rather than two small ones).
Stayed in March 2023
Reviewed: 5 March 2023
Dari90
BulgariaEverything was perfect!
The hotel was very clean! The staff was wonderful and friendly! Great service! Recommend it!!
Stayed in March 2023
Reviewed: 3 March 2023
Krasatulicika85
United Kingdom-
Everything was perfect, thanks 😊
Stayed in February 2023
Reviewed: 3 March 2023
Ron
IsraelIt was a total surprize. The rooms are well equiped, very clean and comfortable. the Breakfast is amazing with personal service by the stuff. the hotel located in the northern part of Bucharest. free parking, free Wi-Fi. I totaly recomend the Hotel. I will defenitly stay here on all my next visits in Bucharest.Great
Stayed in March 2023
Reviewed: 24 February 2023
Alex
RomaniaEverything was a nice surprise. Well done to the hosts for the professional mindset and management.
Stayed in February 2023
Reviewed: 22 February 2023
Alina-catalina
Romaniaeverything
The location suited my interests, it was clean, comfortable and the employees were very profesionnal and ready to help. they offered a complimentary bottle of wine and then replaced them with fruits as I do not drink alcohol.
Stayed in February 2023
Reviewed: 14 February 2023
Tiberiu
Romaniaeste prima opțiune cand mergem in bucuresti. hotel modern si o surpriza in camera.
Stayed in January 2023
Reviewed: 12 February 2023
Ionut
RomaniaStaff was very kind, I got a present in the room and a free room upgrade. I like this hotel and for sure I will come back.
Stayed in February 2023
Reviewed: 6 February 2023
Simona
CanadaEverything was perfect, no complains ( and believe me, I went to 5* hotel in Hawaii)
We truly enjoyed our stay at Crystal Palace Hotel. Most of all we liked the cleanness, the design and the friendly staff. Even more, they upgraded our room free of charge and a glass of wine ( which we didn’t open because we are born again christians and we don’t drink alcohol BUT, we appreciated a lot the gift and for sure we’ll come back). I was very happy and because the hotel was spotless clean. In the morning we enjoyed a delicious continental breakfast ( fresh and quality food) and the lunch was amazing as well. Thank you. God bless you.
Stayed in February 2023
Reviewed: 5 February 2023
Мария
BulgariaThere was no balcony which is minus for me, the pillows were uncomfortable and the bathroom was cold.
It was perfect clean, the staff was friendly and really professional. The coffee was great!
Stayed in February 2023
Reviewed: 24 January 2023
Olesia
UkraineLove this hotel and always stay here when we come to Bucharest. Convenient location of the hotel, close to the center and close to the airport. Friendly and helpful hotel staff. This time a pleasant compliment in the form of delicious wine awaited us. Recommend this cozy hotel.
Stayed in January 2023
Reviewed: 24 January 2023
Dimitri
GreeceGreat location and comfortable.
Stayed in January 2023
Reviewed: 23 January 2023
Valentin
RomaniaEverything, staff was very kind, made me a little gift that made my day great. Thank you! 🙏🏽
Stayed in January 2023
Reviewed: 5 January 2023
Teodora
United KingdomIt was amazing, I also got upgraded to a junior suite room and got offered a really nice bottle of wine on the house
Stayed in January 2023
Reviewed: 3 January 2023
Annarita
United KingdomThe room looked excellent and bed and pillows were very comfortable. The hotel is 10 minutes away by walking from one of the underground stations (M2), but right outside there is the tram 5 stop and also a bus stops which serves at least the 330 towards the Therme Bucuresti or the airport (not direct rides) and the N119.
Stayed in January 2023
Reviewed: 10 December 2022
Mihaela
RomaniaVery friendly and professional staff, very clean location and nice restaurant.
Stayed in December 2022
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