Balvanyos, 525400 Balvanyos, Romania
#1 of 3 hotels in Balvanyos
Guests' ChoiceBased on 1237 hotel reviews
8.9Cleanliness
9.0
Comfort
9.0
Location
9.3
Facilities
9.0
Staff
8.8
Value for money
8.0
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 24 May 2024
Andreea
RomaniaThe location is amazing, surrounded my the forest, amazing spa, very nice in house restaurant and wine bar, a perfect place for relaxation
Stayed in April 2024
Reviewed: 22 May 2024
Ilie
MoldovaSpa facility is top notch.
Stayed in May 2024
Reviewed: 20 May 2024
Timea
HungaryI cannot imagine a superb location with all the high quality facilities and services one can dream of for a relaxed, balanced and content stay.
Stayed in May 2024
Reviewed: 10 May 2024
Liviu-lucian
RomaniaToo few long chairs for the spa
Stayed in May 2024
Reviewed: 7 May 2024
Alexandru
RomaniaCould be better organized for the group activities and have daily fire pit!
The location in the middle of the forest, SPA was great and the staff very helpful!
Stayed in May 2024
Reviewed: 4 May 2024
Ana
RomaniaMost of the rooms have no balcony, that is a big minus. One of the elevators was out of order, when you have a full hotel that becomes a problem. At The forest restaurant whenbit gets croweded the seevices gets slow. The breakfast could have more variety, especialy considering the money they ask. But overall we'll visit again.
Very clean room, 2 tv sets in the room. Nice bathroom products, coffee machine in the room. Friendly stuff. Great spa facilities, salt water pools, hydromassage in every pool. The peeling show in the steam sauna was excelent. Good food in the Gastrolab and The forest restaurants. Big parking lot, and many outside activities in the resort. The massages are great, well trained personel.
Stayed in May 2024
Reviewed: 2 May 2024
Catalina
RomaniaThe room was great, with floor to ceiling windows overlooking the forest. Breakfast was diverse and really good. The spa facilities are very well maintained.
Stayed in April 2024
Reviewed: 24 April 2024
Cristiana
RomaniaThe area is fabulous, remote and yet with all the facilities. The bed was very comfortable and the breakfast offered options for all tastes. The spa is wonderful.
Stayed in April 2024
Reviewed: 20 April 2024
Laura
CanadaAmazing resort with outstanding staff and excellent service. The spa is absolutely beautiful and very well equipped. I highly recommend this resort for a relaxing getaway.
Stayed in April 2024
Reviewed: 18 April 2024
Anat
Israelthe location
The spa is excelent the breaskfast is good
Stayed in April 2024
Reviewed: 18 April 2024
Sebastian
RomaniaVery old and noisy AC convector, next to the bed, making and exasperating noise during all night although turned off. It did also make hot, regardless of being turned on or off, respected being set on hot or cold. We could not turn it off even with all the circuit breakers in f the room - placed in a box above the entrance door, turned off. It was so unfortunate that we have left the hotel after the first night.
Very nice location and goof breakfast.
Stayed in March 2024
Reviewed: 15 April 2024
Lidia
RomaniaBeautiful views and best treatments
Stayed in April 2024
Reviewed: 14 April 2024
Denis
RomaniaThe spa/variety of saunas/pools, the breakfast, very comfortable rooms. You can access the place even without being accommodated there (there is a fee)
Stayed in April 2024
Reviewed: 25 March 2024
Mihaela
RomaniaThe hotel was wonderful, nice view. The breakfast was plentiful, even if you arrived late, everything was refilled and available and there were options for every taste (vegetarian and non-vegetarian). Food was good at breakfast as well as for the rest of their menu at both of their restaurants (Forest and Gastrolab). The spa was great, you had everything you needed to enjoy the day at the pool (sufficient chaises longues for everybody, robes, slippers, towels). However I must highlight that it was not that crowded when we went there. The staff was polite and helpful. The room in panorama villa 2 was great (big enough for 2 people, clean, sufficient light, bed was comfortable and it was quiet, we did not hear our neighbors from the other rooms). We would return here.
Stayed in March 2024
Reviewed: 19 March 2024
Cornel
United StatesDelicious breakfast Excellent service.
Stayed in March 2024
Reviewed: 14 March 2024
Adina
RomaniaOur bed was creaky. The pillows could have been better (but I’m really hard to please when I comes to pillows) 😅
The location and surroundings are breathtaking. The spa and the massages were a dream. The hotel is filled with original art. Being an artist myself, I was thrilled to discover so many beautiful paintings and sculptures. The food was delicious.
Stayed in March 2024
Reviewed: 9 March 2024
Roxana
United KingdomWhilst they have safe lockers at the spa, they don't have changing rooms. I had to get dressed/ undressed as quickly as possible in a small space always checking the main door at the female locker room (the door leading the hallway didn't stayed shut also). Also they have a lot of families visiting with small children and they don't have any baby changing areas nor playing areas for children in the restaurant or outside.
This is truly a resort with a lot of amenities and facilities on site. Breakfast was high quality, restaurant on site really nice with good food, staff really nice, the spa area is well kept and there are a lot of pools to choose from (outdoor heated pool was really nice. They have 4 electrical vehicle charging stations which was a bonus for us and even a shop where you can buy swimwear and clothes. The design of the hotel is very nice and the room was clean
Stayed in March 2024
Reviewed: 4 March 2024
Oana
Romaniaroad quality
all
Stayed in January 2024
Reviewed: 2 March 2024
Simona
RomaniaThere was nothing that we didn't like.
The food is excellent. We had a room in Panorama 2, which was unexpectedly nice. The views are great. The spa area is very nice, the staff very friendly. Highly recommend this place!
Stayed in March 2024
Reviewed: 29 February 2024
Dragos
RomaniaThe staff is the big minus of this resort! We are not hard to impress persons, but when it comes to a 4 stars hotel and 200 euros/night room, we had some expectations and some of the waiters and even the receptionists are maximum 1 star rating. We stayed 3 nights and one of us found HAIR in food for 3 nights in a row, which makes us the unlucky ones or maybe some people from kitchen, had to be wearing protection. The f&b manager (I hope she is not) when we complained about it, she deliberately smiled and wanted to bring us some desert and after we refused it, she automatically brings the bill and wanted us to leave! We didn’t wanted to pay for the food, but in the end we payed for the hairy dish! GROSS! We will never come back!
The location, right in the middle of the woods is pretty much what we were looking for, the quietness, the raw nature were impressive. We really enjoyed it! As a parent, you definitely love the spa zone, where the kids can enjoy, make friends and even cry when we had to leave the pool.
Stayed in February 2024
Reviewed: 26 February 2024
Slava_bucuresti
RomaniaNothing, the only thing which we didnt like was the fact that many guests book in the morning places in SPA and then leave to come back later. So, as of 9.00 almost not possible to take a place along windows, just only around the pool if you will be lucky. But for us it was not very important and didnt spoil the whole impression from the place.
Perfect place for a nice short break. Everything was excellent: SPA, restaurants, room. We stayed in Villa Panorama 2 with amazing view with sunrise. Definitely will come back here again and recommend to visit.
Stayed in February 2024
Reviewed: 25 February 2024
Munteanu
Romaniafront desk personal from other decades ,90 s maybe.....
perfect waiters in every restaurant!!!
Stayed in February 2024
Reviewed: 12 February 2024
Ana
RomaniaUnfortunately the spa rules displayed (no kids under 14 in the evening, no jumping in the pools etc) are not enforced, leading to a lot of unattended kids repeatedly jumping in the pools both inside and outside + being allowed to stay until closing time, despite rules stating otherwise. Be weary at the weekend the SPA can get way too busy for its seating spaces and you could end up not having a lounger/chair despite being there within 30minutes from opening.
The location is perfect for relaxation, food at Gastrolab is incredible and the room was comfortable with great views
Stayed in January 2024
Reviewed: 11 February 2024
Cristina-stefania
RomaniaWhere is located
Stayed in January 2024
Neum, Bosnia-Herzegovina
Lac-Simon, Canada
Baker City, USA
Bran, Romania
Ennis, Ireland
Paris, France
Amman, Jordan
Kissimmee, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content