I was expecting there to be a boiling mug for tea or a coffee machine. The bread was stale 4 days out of 5, and the coffee wasn't great.

Spacious room with carpeted floor, large bed with comfortable mattresses, clean bathroom with quality materials. Cleaning staff, very friendly and discreet presence. Breakfast was quite rich, although for 5 days it didn't vary in the products available. Plenty of parking spaces at no extra cost.

Stayed in May 2024

The A/C works by itself, apparently. The costumer basically cannot control it, assuming that the costumer wants to be warm while it may be the other way around. I had to open the window in order to have fresh air.

The place is one of those old-dames hotels in a town: big, well cared, with certain age, with good facilities, all works. Even if it was mostly empty, it still kept a good show. Built during the dictatorship, it is massive but it has managed to keep it modern, in a way. The room was ample and clean. The breakfast buffet was ample too, even if the hotel was empty. Big parking space on-site. Well located close to a park and to some restaurants.

Stayed in May 2024

Always a great place to stay, amazing location, the staff is always helpful and accommodating and the breakfast is well worth it! No matter the side of the hotel your room is, you always a great view of the city.

Stayed in May 2024

If you want to change air conditionning settings you have to make a request at the hotel's reception... You cannot change it all by yourself.

Location of the hotel is close to city center, very close to Cetatuia Park uphill to Belvedere, free parking (big private parking place) for the guests, good breakfast.

Stayed in May 2024

Comfortable room, generous breakfast, central location at walking distance to the old city.

Stayed in March 2024

Love the area and the view Excelent managed hotel, you can see they are hard trying to restore a great hotel landmark Love the caffe downstairs

Stayed in March 2024

We liked everything

Great amenities

Stayed in February 2024

The breakfast was too poor

The Bed and the view

Stayed in February 2024

Clean and very near to the center and next to the park

Stayed in February 2024

Could have been cleaner, there was some dirt and hair in the bathroom, room carpet was not clean and smelled. Very hot in the room, ventilation in the bathroom was not working, the air is super dry, too.

Good location, nice view, free parking for guests, nice lobby, helpful staff.

Stayed in February 2024

-

The breakfast was good. It has free parking included in the cost of the stay. The room is comfortable.

Stayed in February 2024

Good location, relative close to the center of Cluj. Nice panoramic view. Good size room (for 2). Clean and modern bathroom. Large parking lot (for those who need it). Breakfast: GOOD 👍

Stayed in January 2024

Nothing to add.

Breakfast has improved! New coffee machines!

Stayed in December 2023

Cozy and very clean rooms, excellent bed, kind staff. Spacious parking, convenient location.

Stayed in December 2023

The room felt old and worn out Breakfast options could be improved

The staff The location Free parking

Stayed in December 2023

The bathroom was not very clean, we found hair

The staff and very good location

Stayed in December 2023

I personally dislike the tiny bottles of shampoo and shower gel, and the tiny soap.

The location was very nice, quiet area, close to the centre. The room was large enough, plenty of space for baggage, large closet, large bathroom. The room was clean.

Stayed in December 2023

The free coffee that is included in the breakfast is horrible (not on my taste) I enjoy quality coffee, and if so, do you then I recommend buying one from the Bar located in the lobby of the hotel, it's not expensive and it's very tastefully. There was a weird smell in the bathroom when we entered it and we noticed that is from the drain. We had to put a bag on it to cover it, otherwise the smell is getting all over the room.

It is a decent hotel but a bit pricey for what they offer, at a 4-star hotel you should receive complementary bottles of water in the room to meet the standards, but here you don't. Overall, it's fine for 1-2 nights because it's located in the center and has a good position. I have noticed that from last year they provide a more quality shower gel and shampoo in the room than last year. Breakfast is rich and good, omlete is not well done, not everyone enjoys it that way (I know that's the MasterChef way to do it) but it's simply not for my taste, but overall, they have a good variety of food. What I like about this hotel is that they provide you free parking which is great.

Stayed in October 2023

The air conditioning/ heater didn't work at all...and the bath had chips and rust on it

The location, view and staff were friendly and very polite Breakfast was good and hardy. Very very clean and attentive staff I see other reviews saying staf not friendly those reviews were made by possible butterfly cultured western pompous individuals who are waiting for bows and shoe polishing just because they are from the West ...

Stayed in November 2023

Rude bartender at the bar, creaky, moving covering in the bathroom, slightly worn room. A bit overpriced for the condition

Excellent location, spacious parking

Stayed in October 2023

We booked online and didn’t know breakfast was not included. First morning we were asked our room number before we entered for breakfast. The staff gave me a confusing look so we proceeded to breakfast. 2nd morning the same except this time he said breakfast is not included in our reservation. Without knowing we got charged the first day which is fine. We skipped the 2nd day breakfast. I guess the issue was more so that he could’ve communicated the very first morning our breakfast was not included. FYI, reservations made online (and or with booking.com) may not have breakfast included. Ask about WiFi password or any other questions, unfortunately we weren’t told much, had to ask.

Stayed in October 2023

The water does not get that hot in the shower. Some of the furniture and features are a little bit outdated, and in some cases even malfunctioning. For example, the door to our bathroom was broken. No kettle or hot drinks in the room.

The staff are really nice and helpful. They lent us umbrellas, they helped us print, get a taxi and gave us information about the city, everything you need! The views are amazing, it's what you pay for! There's also a big space on the ground floor to relax and wait even after check out.

Stayed in October 2023

Room is slightly smaller than my expectation , I wish there was water and tea/ coffee machine

Location

Stayed in October 2023

Good continental breakfast. Size and room comfortable. Very quiet Rooms, excellent bathroom amenities. Staff was ready to help. Quick elevators, excellent parking and overall excellent positioning within the city. Everything at comfortable walking distance from the hotel.

Stayed in October 2023