Difficult parking,paid parking for hotel guests Passport control at check in scanning passport like at the border Poor quality pillows very noisy with the windows open Staff could be more relaxed and friendly

Clean ,great breakfast

Stayed in May 2024

Breakfast room was a bit crowded and busy. Hotel was a bit far from the old plaza. Limited parking options as well.

Breakfast was good,with lots of choices. Room was large and quite. Staff friendly and helpful

Stayed in May 2024

Logistics of the elevators was client unfriendly, saying very gently

One million dollar view at the mountains.Capacity of the room and facilities there were very good

Stayed in April 2024

3 elevators that work individually, so everyone push all buttons and it makes quite a mess, as all will stop in all floors....

Great location, clean, comfy. Breakfast was great. Nice view.

Stayed in April 2024

The hotel dosn’t have enough parking spaces and the public parking is often busy.

The rooms and also that is in the center of the town.

Stayed in February 2024

The expandable couch was very unconfortable. Also, a proper closet to store some clothes might be useful (there was only a small clothes rack at the entrance for the entire appartment so we had to keep our stuff into the luggages).

Close to historic center, public parking available in front of the hotel (10 lei per day), good and variate breakfast. Our family suite was very spacious and clean. The second bathroom (toilet and sink only) was a plus.

Stayed in April 2024

cleaning

location

Stayed in April 2024

Nothing to complain about :) maybe the bed might have been larger, but it was confortable nontheless

The breakfast - multiple choices for one to select from; the location - very close to the historical centre; the view - especially since we were located at the 11th floor;

Stayed in April 2024

n/a

Smart, functional and clean hotel, well located within 10 minutes' walk of Sibiu's main square and most notable attractions. Good value for money.

Stayed in April 2024

AC is not working (reception said it is operational only during summer months) so you need to open the windows to have a comfortable temperature. Problem is since it is near the roads if you open the windows you can hear the noise of vehicles passing by all night which ruin your good sleep.

Location and the view from the room

Stayed in April 2024

Breakfast quite crowded room the choice is not very appropriate to morning

Stayed in March 2024

The staff is quite amateur. Our reservation included a parking space but when we arrived the receptionist told us that there are no more available parking spaces and he promised us they he will solve the issue. At the end he didn't solve anything so we needed to find a spot ourselves, with extra cost. The room was really small, even for two people. The pictures of the rooms are misleading. The mood in a room is very outdated and it felt like we jumped back to the communist era.

The hotel is very close to the center so the location is excellent. The international breakfast was great with good coffee and they also had lactose free milk.

Stayed in February 2024

Maybe room should be cleaned better

Variety of food for breakfasts, nice and helpful staff

Stayed in March 2024

At check-in in the upstairs hall, I came across a small construction site (all kinds of waste, objects, escalators and smells of chemicals) very disturbing even though the works were finished in an hour. Although the room has a TV, it worked with continuous signal interruptions. I reported the problem to the reception and on another occasion we stayed here and nothing was resolved. Practically a service paid for nothing. From the ventilation in the bathroom there was always a disturbing hissing like a storm. At the price of over 100 Euros/day (including parking), we have higher expectations and demands.

Stayed in March 2024

I paid for breakfast, but was nobody there to check the room number. So I was wondering... why did I pay, if the others ate for free?

Stayed in March 2024

Wifi was very bad in our room, on the 8th floor

Comfy beds, nice enough room, friendly staff

Stayed in March 2024

Close to city centre on foot, parking on site and all the wanted/needed comfort. Not very large room but quite sufficient and comfy. Would book again

Stayed in March 2024

The rooms are a little outdated. At some point the WiFi collapsed, but the hotel staff fixed it in a couple of hours.

The location is great, right in the middle of the town and very close to all restaurants and the old city.

Stayed in March 2024

Beds are quite hard. There is no coffee maker or an electric kettle in the room.

Location is great, the room had fabulous mountain views. I liked that I could open the window a bit.

Stayed in February 2024

the space of the room, quite small. The closet not so easy to be used. Breakfast is the same in each day.

The location close to old town.

Stayed in February 2024

The bathroom was not very clean, the toilet was smelly, the water was coming out of the shower.

The location.

Stayed in February 2024

Location, parking, size of the room.

Stayed in February 2024

The furniture seemed old. There were no slippers in the room. One staff was rude, but not a big problem.

The location was very good. The breakfast was delicious and diversified. The room had a lot of outside light.

Stayed in December 2023

We were unfortunate to be greeted by a very unfriendly and unprofessional looking young receptionist. Unfortunately I have forgotten his name. Without even looking at us, with a sour face, he started checking us in. I politely asked for a parking space and he very rudely replied that if there was no space, I should leave the car somewhere on the street. This person should not be allowed to work at the front desk, he should work alone and not interact too much with other people. Not everyone is made to be a receptionist. That is why we will not return here too soon.

We just spent a night here as we were in transit! The hotel is well located, quite close to the old part of the city. The rooms are clean and well soundproofed. Breakfast is reasonable for a 3-star hotel, but the coffee is terrible.

Stayed in December 2023