The room service is bad. They just male the beds and csre about refill of shampoo and body shampoo. The sink was nor properly maintained,

Locstion is ideal, room size is good

Stayed in March 2024

The hotel itself was shoddy, the rooms are smaller than one would expect for an Executive Suite. The room smelled terribly of mould. I'm not confident that the fire safety procedures were up to standard either. I booked this accommodation for one of our nights in Bucharest, hoping that the Executive Suite would be a little taste of luxury for myself and my partner. What we were met with was - stale, old furniture - A stench of mould - a glass on the balcony half filled with cigarette butts - Coving of the rooms made of styrofoam - paper-thin walls and doors, which left us feeling very unsafe - A broken fridge - Wifi that was slower than my 3G data - no coffee and an open teabag - a singular pillow each on a very sad bed, with no additional supplied - The bathroom sink had worn out caulk, and so was merely balancing on the countertop and wobbled when the water was run We decided after a very brief discussion that we wouldn't be staying, even just for peace of mind with regard to fire safety and security standards. We picked up our bags and booked a room at the Hilton Garden Inn, 1 minute walk down the road.

The location of this hotel is decent. The architecture of the actual building is quite beautiful, that's pretty much where the positives stop.

Stayed in March 2024

The night club on the first floor with loud music until 4am, the smell in the bathroom and the cocroaches.

Nothing

Stayed in February 2024

The shower was clogged and was flooding the bathroom and the water took 5-10 minutes to get hot, making it close to impossible to take a shower. There was a closed space smell across the room and most importantly, there was a party in the same building as the hotel that you could hear from the room that went on until 2AM in the morning.

It is centrally located, but that meant all the noise that comes with it. The room was spacious and the staff was welcoming.

Stayed in February 2024

The first room we were given stank of mouldy drains. The second room had a broken television. The third room was so cold and had a broken air con so we had to get a fan heater and leave it on all night to try to stay warm. The water was lukewarm so we couldn’t even warm up with s hot shower in the morning. It ruined our valentines night. The one member of staff tried to help but he was flogging a dead horse because clearly the proprietor of this place refuses to spend any money on maintaining it to even the most basic standard.

Stayed in February 2024

noise from the street very bad smells in the bathroom rooms need refurbishing.Lift needs improvement.

location

Stayed in February 2024

All good

The building is amazing

Stayed in February 2024

One of the worst places I have ever stayed! Do not believe their rating! The room had strong smell of old building, no sound isolation whatsoever, we couldn’t sleep because of street sounds plus had cold air coming from window. Room didn’t have any toiletries, slippers, floor towel. Also saw one small cockroach but who knows how many more are there… and it’s for 78 euro without breakfast…

Location is okay

Stayed in January 2024

The room was old and with a terrible stench of drainage and old pipes.. we had to sleep with our windows open (in winter) because otherwise we couldn’t breathe in the room.

The hotel is exactly in the center and has a nice looking building from outside and vintage style on inside. Friendly staff.

Stayed in January 2024

There was a cockroach in the bathroom and the bathroom was smelling of sewer

Central area

Stayed in December 2023

I HAD TO ABANDON hotel With NO REFUND and book Hilton hotel , the real 4* across the street for 2 nights! That's how bad it was! ( I booked for 3 nights initially) Receptionist Behavior of poor 1-3* hotel in a nice building, that's their catch. (Me too I fell for the artistic historical design + location) . Its not real 4 *hotel as you would expect! Same as facilities. It's not even a hotel building that you see at the picture. The front of this building is a lux restaurant. And the hotel had an entrance on the side, massive doors and I couldn't find the entrance right away. It's on a first floor up the stairs or old elevator. The hotel it self is 1 floor with a bunch of rooms. Why I left? When I checked in ,in a non smoking hotel. The room, was a few steps from reception desk. The room had a strong cigarette smell. Like gas camera. And I'm allergic to this smell. They were swearing its not smoking hotel and they can't control their guests and punish them.( learn from Hilton or other even 2, 3* hotels how they control smoking guests !). So i opened the window and found bunch in cigarettes. Wandering who wasnt not smoking there and not cleaning rooms? I asked to move me from this horror. There was no rooms available as they said. So I said ok I pay extra and upgrade. Give me other room! They showed me other 2 rooms. 1 was so bad and seems receptionists are living there too. The other room I paid extra was spacious. And had a slidely less smell of cigarettes. So I thought if I open windows all will be fine after some hours. Well no it didn't. I was dying there all night. Well downstairs is a bar and as well I guess someone was living next door or it was coming from the bar. This room turned into a gas camera. I couldn't breathe. ( when I left hotel receptionist that knew English tried to tell me that this hotel is non smoking one and I'm a crazy person.

I give 3 stars for this: Loved the location, literal center. Loved original building "historical ceiling art" Loved the corridor and the restaurant in that building. Loved the front of the building itself. Size of the rooms, big. They knew a few words in english. Historical type of design very beautiful as in museum.

Stayed in December 2023

In need of a complete refurbishment. Room was very tatty. There were cockroaches in the shower and very few amenities in the room.

Great location for the Old City

Stayed in November 2023

They didn't manage to empty trash bin before and during our stay. Someone towels were with dirty stamps. Kettle was full of old water that started to stink. Seems like nobody cleaned room at all.

Good proximity to the city center

Stayed in November 2023

Nothing to report

Amazing location

Stayed in October 2023

It is simply marvellous beauty, very private and calm inside. Amazing location.

Stayed in November 2023

Photos online are kind of deceiving about the interior. Rooms are large but empty. The bathroom has no ventilation they had problems with the drains when we stayed.

Cheaper than others in the same location. Close to metro line. It's basic, worn out, but functional.

Stayed in November 2023

noise, Can't sleep. bed not comfortable

Location, big room

Stayed in October 2023

Nothing

Love the location

Stayed in October 2023

Lots of noise. We were “upgraded” for one night when we got there and made to change rooms the very next morning. Additionally I lost a personal item, which I didn’t take notice of until three days later since we’ve been moving around quite a lot during our trip. I called the hotel to see if they had it and they said to call back in the morning. I called in the day time and the same person picked up and informed me that my item was found but because I didn’t call back in “24 hours” they threw it to the trash.

The location

Stayed in October 2023

The downside of the location is the noise - you can still hear a distict bassline of a music from somewhere near around midnight and I kept being woken up throughout the night by loud people roaming the streets even at 4am. The windows are old and don't insulate the noise. My room was spacious, with very high ceiling but the whole interior feels outdated, dusty with occasional stains on chairs, carpets etc. Reception is a tiny desk on the 1st floor - which is quite confusing when you enter the building and there are no signs that you're in the right place.

The hotel is in a very central location, right in the historical center of the city. Many nice places to eat / have a drink around.

Stayed in October 2023

I can't believe is rated as a 4star. The rooms were very dated and had a malty smell. Very spacious rooms but need total renovation.

N/A

Stayed in October 2023

We got 2 rooms One the balcony door would not close and you had to plug the air-conditioning into a wall plug all the way across the room, the other the fridge did not work and the bathroom developed a VERY bad sewage smell during the night, it became almost unusable. We talk to to staff and we were given excuses for most of the problems, but the sewage smell they did apologize for

The location was excellent

Stayed in September 2023

Didn't clean the room during our 3 night stay and the mattress was really hard (but can be a preference for some).

Great location, big spacious room, looks lovely. Nice receptionist when checking in. Clean room on check-in.

Stayed in October 2023

The towels were well worn. There was no door or curtain for the shower and water leaked under the side wall causing the bathroom floor to get all wet next to the toilet. The pillows were very thin and unsupportive for our heads.

I liked being in Old Town. The staff were pleasant and helpful. We requested a room change since the carpet in our initial room was all wet from "cleaning up some spilled coffee." The AC worked well.

Stayed in October 2023

The room was unique and the location perfect

Stayed in October 2023