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Reviews of Hotel Premier 4 stars

Donath, No 100, 400293 Cluj-Napoca, Romania

#57 of 70 hotels in Cluj-Napoca

Guests' Choice

Review score

Based on 67 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.2

  • Location

    7.9

  • Facilities

    7.8

  • Staff

    8.4

  • Value for money

    8.0

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 10 April 2024

    7.0
    ok for a very short time
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Noise from the road

    location ok and pet friendly

    Stayed in April 2024

  • Reviewed: 2 May 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There was an event at the restaurant at the ground floor and the music was too loud, we couldn't fall asleep until the event was over (at around 23:30)

    Good value for money

    Stayed in May 2023

  • Reviewed: 18 September 2022

    7.0
    ok
    • Business trip
    • People with friends
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    breakfast was not ready at 7:00

    normal

    Stayed in September 2022

  • Reviewed: 25 July 2022

    7.0
    can be better; location is excelent; staff fair enough; restaurant availabilities can be improuved
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 4 nights

    housekeeping

    facilities

    Stayed in July 2022

  • Reviewed: 29 June 2022

    8.0
    Interesting to sleep over.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    There is no chair or table on the terrace. What is the point of the terrace :-)?

    The hotel did not remain in our memory in any way. So nothing bad, nothing particularly good. Quite a decent hotel that met the expectations just enough that we are so satisfied that we don't remember it for anything bad, but also for nothing good. If I remember correctly, the breakfast was better than the others we had on this trip.

    Stayed in June 2022

  • Reviewed: 7 June 2022

    9.0
    Superb
    • Business trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Large, clean room and comfortable beds. Breakfast is very good as well. The check-in went smoothly, even is the reception is not manned in the afternoon/evening. Good shower with great water pressure.

    Stayed in June 2022

  • Reviewed: 15 March 2022

    7.0
    Was a decent staying, but definetely not 4 stars and not worth the money.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Hotel, room, restaurant, reception looks like they all remained back in time, pretty old. Some of them like the room decoration are on purpose (old furniture style) other are just old. Jacuzzi didn't work, no one pick up on the phone when calling for asking.(one of the main reason for booking this hotel was a bath with jacuzzi). The walls of the room definetely need a new colour (dirty). The bed was too hart. Room temperature was too high as we arrived and even turning it down and getting fresh air wasn't comfortable over the night, still not enough air to breath.

    Breakfast was good. We could pick anything and any quantity from the menu which was diversified. Room was very spacious, had a big Smart tv also.

    Stayed in March 2022

  • Reviewed: 29 October 2021

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not a very quiet area.

    Spacious room with high ceiling. Very clean. Plenty of very hot water in the shower. Friendly staff. Good breakfast. Has an elevator (priceless for carrying your luggage).

    Stayed in October 2021

  • Reviewed: 25 October 2021

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Old furniture

    This was above all expectations . Very warm.inside, huuge rooms, very clean, comfortable beds, big bathrooms with all amenities.

    Stayed in October 2021

  • Reviewed: 2 August 2021

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There is never personnel at the reception. Breakfast is very poor. In occassions no bread, no coffee and no personnel to ask. We stayed two nights and the room was never made. Not recommended

    Stayed in August 2021

  • Reviewed: 19 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    No hot water in the shower. Complained about it at the reception, but they didn't care, said that other guests also had the same problem anf did nothing to resolve the issue. For the price of the hotel 4 days without a hot shower is not reasonable.

    Nice big rooms, comfortable beds, great location and wonderful.breakfast.

    Stayed in April 2024

  • Reviewed: 13 February 2024

    10
    Exceptional
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    all good

    All is perfect if you don't look for a luxury

    Stayed in February 2024

  • Reviewed: 20 November 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 3 nights

    Unfortunately, the hotel often lacks staff during the day, the reception works more in "self-service" mode. The hotel was practically empty of guests during our stay, and did not prepare the expected breakfast buffet. The a-la-carte breakfast option does not suit us. In addition, on Sundays there is no cleaning, no bins are taken out or toilet paper is refilled. After calling the "hot-line" you are told where to take the card from the next (empty) room at the reception, and from there you can take toilet paper, soap and a clean towel. Like, you can survive here, but the 4* rating is inadequate. This is a 2* guest house, which is also probably about to close because there are no guests at all.

    There is plenty of free space around the hotel and behind it, where you can park your car for free. There is a grocery store near the hotel, and the city center is not far away.

    Stayed in November 2023

  • Reviewed: 10 November 2023

    6.0
    Pleasant
    • Business trip
    • Group
    • Standard Single Room
    • Stayed 2 nights

    since the hotel was going to be renovated soon after my visit , everything in the rooms was old from the furniture to the bathroom

    staff are nice and helpful , location is acceptable ( good if you have a car )

    Stayed in September 2023

  • Reviewed: 28 May 2023

    1.0
    Avoid this hotel
    • Business trip
    • Group
    • Standard Single Room
    • Stayed 3 nights
    • Submitted via mobile

    4**** Never.

    Just avoid it.

    Stayed in May 2023

  • Reviewed: 4 March 2023

    6.0
    Bearable stay for just one day
    • Family with young children
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    It was really hot inside the room before we got there so making radiator a bit lower didn’t really do a lot. No liquid soap in the dispenser, leaking bidet and dirty walls, burned bacon with eggs for breakfast

    good location and you can check-in yourself if you arrive way later than the eod

    Stayed in March 2023

  • Reviewed: 18 September 2022

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    n/a

    Good beds, spacious room and excellent breakfast.

    Stayed in September 2022

  • Reviewed: 24 July 2022

    1.0
    nothing is Good in this hotel : Poor service , dirty and bad facilities
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    nothing is Good because they are all old

    Stayed in July 2022

  • Reviewed: 20 July 2022

    10
    Really good hotel
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The restaurant is closed from 1600, but probably it was not economic to be open longer.

    We were stayin for 3 nights, we had big room with bathtube in the bathroom and large balcony,it was big plus. The room had air condition, big TV, big comfortable twin bed. Despite the fact we arrived in the evening, there was no problem at the reception,they sent us email with instructions and left us envelope on the reception desk. We had a small dog with us, but they did not want any extra money for that. The breakfast was rich, personnel was nice and the elevator was a big advantage. The location of the hotel is good, it is appx. 20 minutes far from the start of the dowtown by foot.

    Stayed in July 2022

  • Reviewed: 19 July 2022

    10
    Comfortable and clean.
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights

    Breakfast could be a bit more divers.

    Hotel is in a residential area, a bit far from center of the city. Very comfortable. Breakfast is basic but fresh and well prepared and served. The staff was very nice and helpful. I felt like home.

    Stayed in July 2022

  • Reviewed: 4 November 2021

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    There has been low investments over time in the room. The look on the room was very old, like it was 1990.

    The size of the room was ok.

    Stayed in October 2021

  • Reviewed: 4 April 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: 3 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: 8 December 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in November 2023

Showing 1 – 25

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