Almost all!

Stayed in February 2024

N/A

The staff was very nice at the reception. The two ladies that were there to greet us were outstanding, I feel bad I did not get remember their names (one with the glasses and the other had blind bleached hair). They were at check in on Thursday July 27th in the aftn. I hope they get recognized by management as they were simply amazing. In addition, being from North America, we could not charge our electronics, but they called someone to bring the converter the next morning. The spa area is nice as well. I have no complains at all. Thanks for excellent hospitality. Jankovic

Stayed in July 2023

We really can't think of anything.

Amazing place, gives new perspective on Zlatobir experience. We didn't know what to expect but what we got was joy relaxation and peace. Luxuries new pool and spa. Great food. Even a Tesla charging station.

Stayed in July 2023

Nothing

Clean and new

Stayed in June 2023

Spa was not always open on time in the morning and not always attended, offer of full spa service was not clearly explained, staff required reminders. Lunch is good, but depends what you order (Gulaš was to dry). Bathroom towels are changed every day but toilet was not detailed cleaned every day.

Good set up of rooms in apartment, comfortable. Furniture is new. Soft new towels, clean. Nice, spacey, firm beds. Beautiful view. Breakfast excellent, waiters very nice behavior. Spa clean and spacey with good water temperature.

Stayed in April 2023

The lift was slow and as I was on the top floor it took a while from ground floor after breakfast.

I loved the pool in the morning at 8am as no one was there and Alexandra was delightful!

Stayed in February 2023

one small elevator for whole 7 flat hotel

Stayed in February 2023

The place was full and one elevator was not enough to handle so many needs. Waiting too long for elevator to come.

Everything was perfect. Position, apartment, amenities, food, enough parking places, SPA.

Stayed in February 2023

I regret that i didnt book with dinner as well. The hotel had very good choice for breakfast always fresh stuff and very good options.

Staff is very professional and very helpful. The hotel is very good equipped and it is very very warm inside. Normally you would expect to have heating and use the ac to be better especially if you are like me traveling with small child but here it was very good and very warm no need of extra heating. Room was classy, tidy, clean, modern and has everything you need from kitchen equipment to towels. Location wise for people traveling with small children is superb. On 2min walk is the park and the lake where all the children are skating if you wanna go to Tornik you can either by bus or car. Hotel has private paring 2 underground garages and 5-6 outside spots for bigger cars. Restaurant in the hotel is also with place for kids where they can play and relax. Spa facilities are good, new clean maintained the pool is not big but also not small so can have more people, the hot bath is awesome. All in all very good place to stay and i am happy i choose them.

Stayed in February 2023

Staff Breakfast and dinner Accommodation

Stayed in January 2023

The bed only because there is no space and my husband slept on the sofa

The apartment and the view

Stayed in November 2022

it's amazing and lovely place, the staff are kind and welcoming, the room is tidy and really comfy bed, the location is perfect and near beautiful views of Zlatibor. definitely recommend! And hope to come back there.

Stayed in September 2022

Narrow parking for the cars.

Size of room was excellent for our family (2 adult 4 children). The Building is new which made our experience wonderful

Stayed in August 2022

Grate wellness area, stuff is really nice as well.

Stayed in August 2022

The breakfast service was not as aspected. The 4 male waiters did not notice there were no more cups for coffee and that the basket for bread was empty.

Stayed in August 2022

Bed is located in a corner, makes it difficult to go out for elderly.

Staff was amazing

Stayed in July 2022

Price was a bit higher for what the hotel offers...

Apartment was brand new, stylish, clean and comfortable. Spa and Wellness Centre was nice but during my visit they had some technical problems so the Jacuzzi didn't work and the water temperature in the pool was a bit cold. Staff was nice and ready to help.

Stayed in July 2022

Nothing

Everything was perfect: amazing views, cleanness, comfort, breakfast, personal ... etc.

Stayed in July 2022

SPA and pool doesn’t included in price

Absolutely new rooms, very clean, good equipment. Nice breakfast.

Stayed in July 2022

Everything!!! So much better then famous Tornik, staff is super nice and friendly, hotel is REALLY clean and peaceful. I will stay again!

Stayed in June 2022

If you want, you don't have to leave the Hotel. You have everything inside: nice spa, nice restaurant, playing room for kids, massage, bathrobes etc. Easy access from the main road (no need to go trough the overcrowded city center), easy parking, very polite persons at the reception desk, excellent breakfast (dinner also possible), warm rooms, comfortable beds, clean and large bathroom, room service, fantastic view... TIP 1. Don't forget your swimsuit. TIP 2. Ask for an upper floor apartment, view is amazing!

Stayed in May 2022

Only one elevator and very smal, always crowded.

Near the center, new hotel, clean room, comfy bed, big terrace and kitchen, kids playground next to restaurant, great breakfast.

Stayed in April 2022

Spacious, nicely decorated, comfortable rooms. Good heating.

Stayed in February 2022

Great place for a family with children, the staff was very kind and helpful.

Stayed in March 2022