7 Heroja Čajke, 36210 Vrnjačka Banja, Serbia
#3 of 13 hotels in Vrnjačka Banja
Guests' ChoiceBased on 58 hotel reviews
9.4Cleanliness
9.6
Comfort
9.7
Location
9.8
Facilities
9.2
Staff
9.6
Value for money
9.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 30 March 2024
Ilya
SerbiaBreakfast so-so
Good and comfortable hotel in Vrnjačka Banja, near the Promenada (1 min), spacious room, Wi-Fi, TV set, safe. Has a pool outside the hotel. Included 1 hour of spa in nearest building for guests. Recommend.
Stayed in March 2024
Reviewed: 15 January 2024
Natasha
SwitzerlandLovely and warm welcome by reception staff, the young man was very friendly. Hotel is very clean and fresh, rooms very cosy and clean! Communication with hotel about the booking was very professional!Although it was just a short stay I will definitely come back again!
Stayed in January 2024
Reviewed: 21 December 2023
Slađana
Bosnia and HerzegovinaThe breakfast was exceptional. The location is in center of Vrnjača Banja. Staff at your service. The spa is excellent.
Stayed in December 2023
Reviewed: 13 November 2023
Ivana
Serbia/
Beautiful villa on great location, near pedestrian zone. Hotel is new and modern wih with nice rooms and comfortable beds. Breakfast is rich and very tasty. The best part od the hotel is pool area, it is soo nice and calm. Overall, great value for money
Stayed in September 2023
Reviewed: 3 October 2023
Mladen
SerbiaBalcony could have two chairs
Pretty much everything
Stayed in October 2023
Reviewed: 14 September 2023
David
United KingdomBreakfast was limited to a few choices if booked with the room. Might be worth going ala carte for your breakfast.
The overall appearance was excellent, staff especially Sanela were really welcoming and helpful. Rooms could not be improved on. On site restaurant was well priced with a good selection of food.
Stayed in September 2023
Reviewed: 14 August 2023
Gaylemarie
CanadaI loved everything about the property but it was the staff that made it amazing. They are wonderful and made our stay exceptional. Thank you so much!
Stayed in August 2023
Reviewed: 12 August 2023
Cagri
AustraliaThere was warm water issue on occasion and bad smell from bathroom.
Many thanks to all employees especially front desk was amazing( Rooms side) Villa was also great. Ultra clean, pool was so much fun , location is great.
Stayed in August 2023
Reviewed: 4 August 2023
Katarina
United StatesNothing really. If I am being picky.... It looks like they are still working on renovating the place (as there are a couple things missing here and there, e.g., breakfast is still not served inside the hotel, you have to go down to the villa instead, but it is not far; our bathroom did not have a door/glass in the shower etc.), which is why I gave a slightly lower rating. Coming to the hotel, we had a hard time finding it, as the road is being built leading to the hotel and the signs were saying not to drive through there, which was a bit confusing. Finding parking was also a bit tough as we came on a Saturday, but from what I understand, other days are better in that regard.
I thought the building itself was gorgeous. The pool was super nice and the rooms were spacious and clean. The staff, in particular Marina, was AMAZING. She organized a bed for our baby. She was so nice and understanding and helpful. I would go there again just because I know she would take care of us and make sure our experience is a good one.
Stayed in July 2023
Reviewed: 25 July 2023
Dimka
AustraliaThe Road to the property was not very good
New renovated property, clean & helpful staff
Stayed in July 2023
Reviewed: 20 July 2023
Jeb-on-tour
BelgiumAircon louder than a jet taking off. Deciding to do very noisy works (hammering) inside the building at 0750 in the morning. No shower curtain or door. Btw, not a criticism but Google maps can't find the hotel properly. It shows its road (Heroja Čajke) as not connected up but it is!
Really big room, good bed. Proper shutters on the windows! Balcony. Close to the promenade. Great staff - reception helped me out when workmen dug up the road immediately outside the exit from the hotel car park! Private parking.
Stayed in July 2023
Reviewed: 19 July 2023
Merlin
EstoniaReally beautiful hotel, close to the main street. Nice rooms, beautiful pool area, really friendly service.
Stayed in July 2023
Reviewed: 9 July 2023
Marko
SerbiaEverything! Even better than on photos
Stayed in July 2023
Reviewed: 2 July 2023
Branko
SerbiaToilet seat is positioned way too high.
Amazing stuff, pool and location.
Stayed in July 2023
Reviewed: 2 May 2024
Zarko
SerbiaExternal building was with construction material, looking as is in the phase of repairing and painting. All parts of building and pool side wasn't in function. Spa is out of main building, require waking outside around 100 m. in old facilities.
Exceptional hospitality, and cleanliness. Good breakfast.
Stayed in April 2024
Reviewed: 27 August 2023
Gojnić
SerbiaStaff are not properly dressed and a/c was bad and didnt cool enough
New and clean.Stylish.
Stayed in August 2023
Reviewed: 4 May 2024
Ivan
SerbiaThere are no comments available for this review
Stayed in May 2024
Reviewed: 2 May 2024
Kostadinović
SerbiaThere are no comments available for this review
Stayed in May 2024
Reviewed: 2 May 2024
Veljko
SerbiaThere are no comments available for this review
Stayed in May 2024
Reviewed: 2 May 2024
Dragan
North MacedoniaThere are no comments available for this review
Stayed in May 2024
Reviewed: 1 May 2024
Elhelaly
SerbiaThere are no comments available for this review
Stayed in May 2024
Reviewed: 30 April 2024
Vesna
SerbiaThere are no comments available for this review
Stayed in March 2024
Reviewed: 22 April 2024
Aleksandra
SerbiaThere are no comments available for this review
Stayed in April 2024
Reviewed: 16 April 2024
Nace
North MacedoniaThere are no comments available for this review
Stayed in April 2024
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content