Alekse Popovića, 31315 Zlatibor, Serbia
#11 of 19 hotels in Zlatibor
Guests' ChoiceBased on 628 hotel reviews
9.2Cleanliness
9.4
Comfort
9.4
Location
9.3
Facilities
9.3
Staff
9.1
Value for money
8.6
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 22 April 2024
Bakheeta
United Arab EmiratesIt’s really nice place .. nice stuff .. fantastic location 👌🏻💞💐.. sure I will stay again in same room I love every thing in the property
Stayed in April 2024
Reviewed: 15 April 2024
Terry
SerbiaDinner could have been better. While there is ample choice and the food is fresh, quality is somewhat reminiscent of school dinners. I could go into details but don't have the time Spa centre is attended by kids of all ages. OK, they have a rule; no kids in the sauna but the pools are full of kids. Kids scream when they play, normal. Kids jump and run, normal. But Wellness is about zen, relaxation and peace. No such chance with kids being kids. The kiddy pool, with slides and water park features was, all the time we were there, unused. Why????
Both breakfast and dinner are buffet style set ups. There is always ample choice. Breakfast is OK, nothing galactic but decent and freshly cooked Rooms are luxurious and spacious. Tip for the hotel: mattresses are beginning to sag, they need to be turned over 180 degrees
Stayed in April 2024
Reviewed: 1 April 2024
Elena
RussiaBreakfast, restaurant’s service
Spa, clean, rooms
Stayed in March 2024
Reviewed: 19 March 2024
Milorad
SerbiaHorrible wifi connection
Stayed in February 2024
Reviewed: 26 February 2024
Jovanovic
SerbiaMaybe the fact that you have to walk trough dining area to get to rooms or the fact that you have to walk a bit further in robe, if you are in Sky part of hotel in order to get to the spa.
Food was AMAZING, range of food and the fact that it was all traditional. Rooms were very clean and cozy Spa was great as well. Service too. They let us check out at 17h. All in all, we truly enjoyed our stay.
Stayed in February 2024
Reviewed: 22 February 2024
Ivan
KazakhstanVentilation system is very poor / absent, in new building there is no conditioning at all, food is worse than in other A-Hotels, like Izvor.
Friendly and polite staff, good breakfast and dinner, nice swimming pool area, hotel located just few minutes away from zip line and town center
Stayed in February 2024
Reviewed: 14 January 2024
Srdjan
SerbiaWhen crowded, not enough elevators.
Clean, good location, great pansion food
Stayed in January 2024
Reviewed: 13 January 2024
Milos
SerbiaThe staff that was checking us in was not profesional, was rude ans that was an unpleasent experiance
The Spa vas excellent.
Stayed in January 2024
Reviewed: 29 November 2023
Mladen
Serbiatoo much crowd at the pool and spa. Should be significantly larger for this number of rooms in the hotel.
Food is excellent
Stayed in November 2023
Reviewed: 13 November 2023
Milos
SerbiaNothing.
Really modern and nice looking hotel with amazing wellness and spa facilities. We really enjoyed our stay here, even on dates when we were there, and which were popular because armistice day and no school for few days, so it was packed, and still it wasn't really feeling like we are crowded.
Stayed in November 2023
Reviewed: 6 November 2023
Jelena
SerbiaHladno u sobi, mlaka voda u bojleru, tvrd dusek na krevetu, sofa koja skripi pri svakom pokretu, ocekivala sam vise od bazena i spa centra
Divno i ljubazno osoblje, ukusna hrana, lepa terasa, dobra masaza
Stayed in November 2023
Reviewed: 29 October 2023
Sébastien
SerbiaRoom AC not individual. Too warm!
High quality Kids facilities Buffet
Stayed in October 2023
Reviewed: 20 October 2023
Mark
IrelandVery clean and well kept. Breakfast and dinner was gorgeous too. So much to choose from
Staff were amazing, very accommodating to our baby when we needed fresh food. Delivered to our door
Stayed in October 2023
Reviewed: 18 October 2023
Milos
SerbiaThe fact that we had to pay the bill upon arrival, during check in. It was presented to us as a company policy, which was unacceptable for this level/type hotel.
Spaceous, cosy and clean room, cleanless, helpful staff...
Stayed in October 2023
Reviewed: 6 October 2023
Indigo1234
Bosnia and Herzegovina-
Pool, staff, food. Everything was great.
Stayed in October 2023
Reviewed: 14 September 2023
Seriousguy
SerbiaBreakfast is the best one ever. Stuff is perfect.
Stayed in September 2023
Reviewed: 28 August 2023
Konstantin
SerbiaI even don't know. Perhaps, it would be better to add some free drinks (juice, for example) besides water for a dinner.
The room was clean and fresh and quite spacious. The staff was friendly and very helpful. The food and it's variety is great and you don't need to think where you need to stop to have a dinner. It's very comfortable. The SPA was great - ver pleasant and refreshing pools, the terrace nearby, variety of bathhouses and of course jacuzzi. We wanted to visit the gym, but we decided to laze at SPA. The neighbourhood is also wonderful and picturesque - centre of Zlatibor is 10-15 minutes away. There is a gold gondola nearby (the most longest gondola in the World, by the way). We recommend to take swimming bikini and make a stop at Ribnicko Jezero (Ribnicko Lake). There are hike routes on Tornik Mountain as well (if you continue your path on gold gondola). The tickets for gold gondola were granted by the Hotel and we are highly grateful for that. We are also grateful for the possibility of later check out on Sunday (up to 17-00). We would like to explore this hotel and Zlatibor with Tornik in winter, in February. And we hope that a hotel will expand it's business activity and create a possibility for booking from earlier dates (with discounts for it). (now it's not possible to book February)
Stayed in August 2023
Reviewed: 21 August 2023
Dee
United KingdomElen , lady that checked us in, was amezing, my grandson , can not go in an elevator, she immediately changed our rooms. Thank you so much for being so nice to my family. Restaurant lady, that served us on Thursday was great help, she served all the breakfasts as well. Cannot remember her name! Could be Zorica, but again a big thank youn
Stayed in August 2023
Reviewed: 15 August 2023
Ljubica
AustraliaOne thing I didn’t like bedsheets didn’t change after four days. I have to tell them to do it that’s five star hotel I can’t believe it that’s happened. 
 spar centra was amazing breakfast and dinner and was also amazing  very nice 
Stayed in August 2023
Reviewed: 14 August 2023
Nebojsa
SerbiaFood is cold. if you don't first guest ... Nobody ask for drink in AOD SPA pools are bed/wrong. SPA pools water is cold.
Generaly is fine ...
Stayed in August 2023
Reviewed: 9 August 2023
Krasimira
BulgariaStaff either not enough or not well trained. Service takes time.
Big and comfortable common areas, good furnished rooms
Stayed in July 2023
Reviewed: 25 July 2023
Abdulaziz
United Arab EmiratesNothing
Every thing rooms the service everything the upgraded us. Yes the staff don't speak much English but they tried there best. They are good at what they do money we'll spent for me.
Stayed in July 2023
Reviewed: 20 July 2023
Nevena
SerbiaIzbor hrane oskudan. Ne sluze alkohol na bazenu.
Sobe prostrene, moderne, spa odlican. Osoblje ljubazno. Hrana dobra i ukusna.
Stayed in July 2023
Reviewed: 14 July 2023
Jack
CanadaNo cocktails after 11pm was sad
Spa was excellent Staff were so helpful and friendly Bed was perfect
Stayed in July 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content