Bulevar kralja Aleksandra 69, Palilula, 11000 Belgrade, Serbia
#126 of 208 hotels in Belgrade
Guests' ChoiceBased on 1364 hotel reviews
8.4Cleanliness
8.6
Comfort
8.6
Location
9.1
Facilities
8.5
Staff
9.0
Value for money
8.2
Free WiFi
9.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 20 May 2024
Halit
TurkeyWonderful location and very friendly staff makes all the difference.
Stayed in May 2024
Reviewed: 18 May 2024
Namik
United Arab Emiratesthe rooms are poorly cleaned,the restaurant on the top floor was not tasty
the spa, breakfast and staff were super
Stayed in May 2024
Reviewed: 16 May 2024
Ali
UkraineComfort
Stayed in May 2024
Reviewed: 14 May 2024
Gunther
SwitzerlandAll good
the breakfast
Stayed in May 2024
Reviewed: 8 May 2024
Goran
MontenegroI liked the room. It is very spacious, clean, comfortable bed and pillows.
Stayed in March 2024
Reviewed: 6 May 2024
Aleksandra
HungaryNice hotel and staff
Stayed in March 2024
Reviewed: 30 April 2024
Maxim
SerbiaReaching the reception by phone was challenging, requiring multiple calls. The hotel’s location, while central, was inconvenient for pedestrians due to cars cluttering the area around the entrance. The room service was lacking; after cleaning, they mistakenly took half of our towels and glasses. The cleaning standards were not up to par, with visible hard water stains in the bathroom and our clean pajamas left on top of the bedspread, which is unlikely washed for each guest. The spa area left much to be desired in terms of cleanliness, with debris visible in the pool water by evening and a generally unclean pool area. Additionally, the atmosphere in the jacuzzi was uncomfortable during our visit.
The staff at the hotel were friendly and accommodating, making check-in and check-out quick and hassle-free, with detailed explanations provided. The breakfast was superb, featuring an extensive buffet with a wide selection of everything you could want for breakfast – pastries, yogurts, beverages (tea, coffee, juices), and a variety of hot foods like eggs, toast, salads, and cold cuts. The location was excellent, right in the center with easy access to parks, attractions, and restaurants. The room was spacious and well-equipped, containing essentials and more, with a kettle provided (although initially without mugs). Additionally, the massage services were excellent, providing a truly relaxing experience.
Stayed in March 2024
Reviewed: 27 April 2024
Gunther
SwitzerlandFor some reason my key card everyday it failed. So, I had to get a new one every time.
Quality vs price
Stayed in April 2024
Reviewed: 23 April 2024
Olga
SwitzerlandAir-condition and heating global system
Breakfast, 22 restaurant, Spa and swimming pool
Stayed in April 2024
Reviewed: 20 April 2024
Orsolya
HungaryThe furnishing of the rooms (at least partially) still reflect the 90ies. The corridors to the rooms are long and need to be refurbished.
Super friendly and helpful staff, I got an upgrade to a large suite and could check in early. The location of the hotel is excellent, the lobby and bar area are spacious and nicely furnished. Super comfortable bed.
Stayed in April 2024
Reviewed: 18 April 2024
Ankita
QatarNothing as such
Location is convenient, everything was nice and comfortable
Stayed in April 2024
Reviewed: 16 April 2024
Ppavelino
SwitzerlandThe floor around the pool facilities was wet and dangerous; there is no rack or anybody to clean it. The hotel is a bit outdated, with old elevators. The receptionists were polite, but not very polite. I went to try the ground-floor bar outside, and nobody served me.
Excellent restaurant on the 10th floor, nice view. The pool was actually much larger than it seemed in the picture. Also, the fitness room was large.
Stayed in April 2024
Reviewed: 15 April 2024
Hisham
United Arab EmiratesLimited all day breakfast options and in general food items are limited for room service. Cleaning service is not to standard, common areas need refurbishment and bedroom lighting very poor. Hotel is not as central as needed in relation to the variety of F&B.
The staff are well trained, friendly, accommodating from front desk to concierge servicing was top notch.
Stayed in April 2024
Reviewed: 14 April 2024
Vlad
RomaniaI didn’t like the staff very much, they refused to cancel a reservation and refund of a friend that was traveling with me which was cancelled due to medical reason although booking were ok with not charging them.
The place is good value for money
Stayed in April 2024
Reviewed: 10 April 2024
Melis
United Arab EmiratesThe rooms could be slightly more cleaner. And the hotel is dated but we still enjoyed our stay.
The staff was incredibly kind and had positive attitude. They were very responsive to all our requests with big smiles on their faces. Location was also great. We managed to walk or taxi to everywhere. We enjoyed our stay.
Stayed in April 2024
Reviewed: 6 April 2024
Bogomir
NetherlandsAir in Belgrade is terrible, so ventilation in rooms needs to be good, and it is not. Rooms get quite hot, it air conditioning does not work. Smell in hallways of some very cheap masculine air spray was terrible same smell is in the shower gel and bathroom. So please bring your own, The smoking was allowed in the building because the bar is the place for gatherings. Dusty room needs every day all surfaces to be cleaned because the city is polluted. We had multiple issues in the room that needed to be fixed, but this went smoothly. The spa looks good in the picture but not that great. The gym is quite good I guess. Women are mostly serving and cleaning while men run the show, which is quite degrading. Employ more women on better positions.
The building is amazing, room was very big, bathroom was great… design old modern but cool.
Stayed in April 2024
Reviewed: 4 April 2024
Trevor
IrelandBreakfast Quality Poor
Breakfast Very Poor - Hot Food was cold
Stayed in March 2024
Reviewed: 1 April 2024
Iskren
BulgariaLocation is great , rooms are big , helpful staff. Unfortunately Have only 1 night stay but the people are great.
Stayed in April 2024
Reviewed: 31 March 2024
Maria
GreeceThis is an excellent hotel but quite pricey.
Stayed in February 2024
Reviewed: 29 March 2024
Cristina
SwitzerlandThey forgot to put new towels and new capsules for the coffee machine in the room. Even after asking for the “refill” the coffee capsules were not provided (but we were told they should have been)
Nice staff, very clean, great facilities and location.
Stayed in February 2024
Reviewed: 21 March 2024
Elena
RussiaThe variety of food at breakfast was grand, however the quality of cooking and the produce itself is 7 out of 10 at best
The personnel are professional and truly friendly. The hotel has charm, you can feel it everywhere. Clarins toiletries are unbeatable! The building is beautiful and is in beautiful surroundings
Stayed in March 2024
Reviewed: 20 March 2024
Irida
AlbaniaThey have a restaurant in rooftop Very expensive for the food quality
Good location and nice place
Stayed in March 2024
Reviewed: 19 March 2024
Anastassia
FranceOur AC wasn’t working properly we had only the option for heat.
Clean, quite and the staff was really helpful
Stayed in March 2024
Reviewed: 18 March 2024
Centunion
SpainBed was not a proper king size but two joined single beds
Location, room, staff
Stayed in March 2024
Fortaleza, Brazil
Santo André, Portugal
San Cassiano, Italy
Concordia, USA
Istanbul, Turkey
Salerno, Italy
La Granja de San Ildefonso, Spain
Cajamarca, Peru
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content