Ždrelo, 12309 Ždrelo, Serbia
#6 of 7 hotels in Ždrelo
Guests' ChoiceBased on 56 hotel reviews
7.6Cleanliness
7.7
Comfort
7.8
Location
7.5
Facilities
8.1
Staff
7.9
Value for money
7.2
Free WiFi
8.0
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Showing 1 – 25
Reviewed: 30 January 2024
Dusko
SerbiaRestaurant is very poor. Slow service wait to order food and drink over 15 minutes. Ambient it's not ,,etno" All service is bad and slow.
Pools and water is good only.
Stayed in January 2024
Reviewed: 19 October 2023
Snezana
SerbiaStaff was very unkind
Pools
Stayed in October 2023
Reviewed: 7 September 2023
Radmila
United StatesSmoking was permitted in the restaurants, flies on the food inside some of the staff was unfriendly and not willing to take time to answer basic questions about the pool. One of the pools was closed for cleaning during the whole day.
Good variety
Stayed in September 2023
Reviewed: 7 September 2023
Diana
RomaniaThe restaurant staff!! Very rude! Only Dragana was nice and helped us with food and drinks.
The pools, whater and that we play a lot
Stayed in September 2023
Reviewed: 13 February 2023
Goran
Serbiathe only point of criticism is the fact the thermal bath is simply too busy due to its capacity
I liked the property in general but I would like to single out the reception & restaurant staff they are great
Stayed in February 2023
Reviewed: 29 December 2023
Snezana
SerbiaEverything was great, rooms, staff, food.
Stayed in December 2023
Reviewed: 3 December 2023
Filip
SerbiaRoom Delux Kula which is one of the most expensive ones looked like it needed to be renovated. Lots of damages in the room which were poorly fixed. Not worth the price. Waiters in the restaurant were non existent, had to wait at least 20 minutes before I was served. It's really bad for non smokers in Spa center where you have to go through cloud of cigarette smoke either between the pools or while you're in the restaurant. The overall service and experience has really deteriorated.
The pools were great. Food was good. Massage was good as usual.
Stayed in October 2023
Reviewed: 1 September 2023
Jelena
SerbiaThe staff were extremely inhospitable and rude. They dragged me across the hotel for 45 minutes showing me uncleaned rooms, none of them had a double bed, as I booked on this site. It was exhausting and very unpleasant. I arrived at the hotel at 15:30 and no rooms were cleaned and ready to receive guests. I guess that was one of the reasons for the mistreatment I suffered. They suggessted me to go to the coffee bar and get a drink until the rooms are ready. It clearly says on your site that checking in is from 12:00 to 14:00. And I didn't even hear a sorry or the slightest apology. On the contrary, they avoided eye contact mastering poker faces. When, after almost an hour, I finally got into the only room which had been cleaned, I had already been disappointed and worn out and wanted to leave immediately. The staff ruined what would otherwise have been a decent place to spend a weekend.
I liked the amenities, and the food was quite good.
Stayed in August 2023
Reviewed: 12 February 2023
Aleksandar
SerbiaReception to answer phone 😀
Swimming pools
Stayed in February 2023
Reviewed: 4 January 2023
Zorana
SerbiaHygiene is very, very bad. There is mold, dirt and flies. Staff unprofessional and rude, they ignored us and could not make us appointment for the treatments for two days. They were fighting between them 😳
Water is truly healing.
Stayed in December 2022
Reviewed: 23 January 2022
Nikola
SerbiaVery good brekfast !!!!
Stayed in January 2022
Reviewed: 20 October 2021
Slobodan
SerbiaNot being able to control the temperatures in the room. It was extremely hot in the room all the time. Not even open windows all day and night couldn’t help.
Pools are good and fun
Stayed in October 2021
Reviewed: 24 May 2021
Robert
United KingdomQuite a dissapointing stay. There was no bed duvet and when asked if I could have one, the staff didnt care. The food and Sopska salad was not fresh and I was quite glad to only stay there 1 night
Large parking area
Stayed in May 2021
Reviewed: 1 February 2024
Boris
BulgariaThere are no comments available for this review
Stayed in December 2023
Reviewed: 21 December 2023
Đorđević
SerbiaThere are no comments available for this review
Stayed in December 2023
Reviewed: 10 July 2023
Zorica
SerbiaThere are no comments available for this review
Stayed in July 2023
Reviewed: 29 April 2023
Nevenka
SerbiaThere are no comments available for this review
Stayed in April 2023
Reviewed: 10 April 2023
Aoe
RomaniaThere are no comments available for this review
Stayed in April 2023
Reviewed: 27 March 2023
Anđela
SerbiaThere are no comments available for this review
Stayed in March 2023
Reviewed: 6 January 2023
Goce
North MacedoniaThere are no comments available for this review
Stayed in December 2022
Reviewed: 13 November 2022
Dejan
SerbiaThere are no comments available for this review
Stayed in November 2022
Reviewed: 2 July 2022
Miljana
SerbiaThere are no comments available for this review
Stayed in June 2022
Reviewed: 22 June 2022
Miljana
SingaporeThere are no comments available for this review
Stayed in June 2022
Reviewed: 23 May 2022
Vesna
SerbiaThere are no comments available for this review
Stayed in February 2022
Showing 1 – 25
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