Karadjordjeva 2, 21205 Sremski Karlovci, Serbia
#9 of 31 hotels in Sremski Karlovci
Guests' ChoiceBased on 275 hotel reviews
9.2Cleanliness
9.5
Comfort
9.4
Location
9.7
Facilities
8.9
Staff
9.7
Value for money
9.0
Free WiFi
9.2
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End of dialog contentReviewed: 28 January 2024
Milan
SerbiaLimited parking capacities Breakfast and spa - 6/10 Disappointing for a 5 star hote
Stayed in January 2024
Reviewed: 16 October 2022
Nebojsa
Serbiathe pool was dirty and sauna didnt work
Stayed in September 2022
Reviewed: 1 August 2022
Zsofia
HungaryThe air condition , the lift and the TV did not work :-(
Breakfast was great, also the location, and the staff was very kind.
Stayed in July 2022
Reviewed: 30 May 2022
Svetlana
Serbia- in most of the building there is almost no natural light, like you are in the basement for whole day - in the room, there was very small window, and in the front of it, there is wardrobe. Plus the room was oriented to the west side - airconditioner in the room is not working well
SPA was not crowded
Stayed in May 2022
Reviewed: 14 May 2022
Jessna
IndiaSuffocating rooms.. no cooling mechanism
I dint like anything prticular except friendly staff
Stayed in May 2022
Reviewed: 28 November 2021
Ivana
SerbiaWas in this hotel several times 8-9 years ago and it was great then,therefore never checked newer reviews. Big mistake. Although I was in non smoking room, in the morning smell of cigarette was really heavy perhaps through ventilation. Bedding had obvious cigarette whole which is not acceptable for any hotel and not to mention for 5 star one. It was not changed although I have pointed it out upon arrival. It was advertised to have superb breakfast which is not the case. During working days it was their version of "English breakfast "but contained only several varieties of eggs or cold meat platter or cheese platter and fruit salad (which was served to me in cracked bowl). Very bad coffee was available with breakfast. Window net is not fixed so there was issue with bugs in the room. TV had just 4 programmes although it advertised to have more. Far away from 5 star hotel,and have lost a lot in these years in quality and standard it had. Have to point again staff was great and location is good but hotel needs to improve management.
Staff was great,polite,helpful. Spa was not busy,nicely maintained
Stayed in November 2021
Reviewed: 30 October 2021
5yad
AustriaThe water in the pool and in the jacuzzi was not warm at all. The rooms were too dark, just a little tiny window..
Friendly staff, excellent location, very good breakfast. I have booked a massage and it was super.
Stayed in October 2021
Reviewed: 30 July 2021
Catherine
United Arab Emirates- I requested a non smoking room and was given a smoking one then had to be moved. They sprayed the room then after a few hrs could smell cigarette smoke even in that room - It was 37 degrees and the ancient archaic AC unit broke so they provided a vent which was nothing more than a basic fan. - The TV was approximately 30 years old and took 10 mins to change 3 channels. - Some of the plug sockets and light switches did not work. I initially booked for 3 days and checked out by 8 am the next morning. Exhausted, disappointed and upset.
The decor seemed interesting, however couldn’t mask the real issues.
Stayed in July 2021
Reviewed: 16 May 2024
Branislav
SerbiaThere are no comments available for this review
Stayed in April 2024
Reviewed: 3 May 2024
Gregor
SloveniaThere are no comments available for this review
Stayed in May 2024
Reviewed: 30 April 2024
Ivan
SerbiaThere are no comments available for this review
Stayed in April 2024
Reviewed: 2 April 2024
Djordje
SerbiaThere are no comments available for this review
Stayed in March 2024
Reviewed: 31 March 2024
Lazar
SerbiaThere are no comments available for this review
Stayed in March 2024
Reviewed: 31 March 2024
Jelena
Abkhazia, GeorgiaThere are no comments available for this review
Stayed in March 2024
Reviewed: 27 March 2024
Aleksandar
United StatesThere are no comments available for this review
Stayed in January 2024
Reviewed: 24 March 2024
Katerina
United Arab EmiratesThere are no comments available for this review
Stayed in March 2024
Reviewed: 18 March 2024
Milan
SloveniaThere are no comments available for this review
Stayed in March 2024
Reviewed: 9 March 2024
Milica
SerbiaThere are no comments available for this review
Stayed in February 2024
Reviewed: 25 February 2024
Sofija
SerbiaThere are no comments available for this review
Stayed in February 2024
Reviewed: 20 February 2024
Pinjuh
SerbiaThere are no comments available for this review
Stayed in February 2024
Reviewed: 17 February 2024
Biljana
SerbiaThere are no comments available for this review
Stayed in February 2024
Reviewed: 31 January 2024
Tomic
Bosnia and HerzegovinaThere are no comments available for this review
Stayed in January 2024
Reviewed: 3 January 2024
Nikola23000
SerbiaThere are no comments available for this review
Stayed in December 2023
Reviewed: 30 December 2023
Теодора
SerbiaThere are no comments available for this review
Stayed in December 2023
Reviewed: 4 December 2023
Dijana
SerbiaThere are no comments available for this review
Stayed in November 2023
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