Even though the service is fine, staff friendly and rooms spacious and clean, this facility is not a five star hotel.

Very clean, spacious room. Food is fresh, coffee good. Location is close to center, but still far enough to provide peace.

Stayed in May 2024

Air conditioning didn’t work. Please add teapot or water to the hotel room

New hotel, good breakfast and wonderful spa. Great view.

Stayed in April 2024

Nice Spa area, very friendly staff and nice views over Zlatibor

Stayed in April 2024

Since this is 5 star hotel, there are simply few small things which you would expect to have, such as better room service, they do not have one, you can not call restaurant from the room, using their phone, you have to go to the restaurant and tell them to bring you stuff in. There was no bottle water or just small bag of coffee upon arrival, you have to go to the store and buy it, just info if you are coming late to be prepared. As I mentioned, terrace is beautiful but there is not table or chairs there so you will have to take it from the room. SPA is nice, but the water in the pool is cold.

Location is very good, it is not in the city center, but not too far, so you can still get anywhere easily. Rooms are big, clean, new and comfortable, with big terrace to enjoy your morning coffee. The stuff is amazing, very kind and friendly.

Stayed in April 2024

Everything is perfect! Amazing hotel and staff

Stayed in March 2024

Everything was just great 👍👍, from hotel, stuff was very kind...food was great.....10/10.... We will back...

Stayed in March 2024

Breakfast was perfect,location also it is near city centre

Stayed in March 2024

Nice SPA, modern and clean room, excellent food, nice quiet location, friendly staff.

Stayed in March 2024

There are no any cookware in the room, so keep in mind that you need to bring your own if you want to cook. Also, thermostat in the bedroom is very bright and it’s hard to sleep with it.

The hotel is new and fresh. It was clean in the room, there are nice bathrobes that you can wear to a spa included into the price. We loved breakfast, there were a lot of different dishes.

Stayed in March 2024

Nothing particular, as suggestion it would be good to have chairs and table at terrace (to enjoy the view 🙂)

Spa - pool was clean, sauna and salt room available. Organization was good, even if it was National holiday. View from room amazing. Excellent breakfast with variety of food. Also, staff was very professional, polite and well trained!

Stayed in February 2024

Facilities like elevators and spa were too small for a hotel that size.

Hotel is very big and clean. Beds are comfortable. Rooms were very big and clean.

Stayed in February 2024

Exceptional food in restaurant, must try Cepkana butkica and queen cake. Staff is great! Would recommend to everyone.

Stayed in February 2024

The rooms are comfortable, the hotel staff is friendly. The spa is clean and the water in the pool is warm.

Stayed in February 2024

The hotel is brand new, but it would be great to wipe the plaster off the bathroom tiles.

We liked the restaurant, even at breakfast everything was delicious and beautiful. I rate the dinner with 10 points. Very friendly and helpful hotel staff.

Stayed in January 2024

Queen of Zlatibor offers you everything you need for a perfect winter holiday. The Apartment is fully equipped, Netflix, kitchen, extra large and comfortable bed, perfect heat system, floor heating in the toilet. Shower cabin is with strong water pressure and no leaking. The Staff behavior is on high level, very professional. Good breakfast, a lot of varieties. the Spa is with all the amenities you need. A lot of free parking places, perfect restaurant with normal prices. New and clean hotel, highly recommended. They are also pet friendly.

Stayed in January 2024

They didn’t clean the trash inside

Food was amazing

Stayed in January 2024

The hotel is new, very cozy, clean, and modern. The rooms are exceptionally comfortable and clean, offering a beautiful view. The staff is very nice and polite, and the food is excellent, especially breakfast. The hotel's central location is perfect for a beautiful walk in Zlatibor. Additionally, the hotel provides free Wi-Fi and parking. The spa is very nice and clean. It also offers delightful animations for kids, providing a wonderful opportunity for parents to take a coffe break. :) Thank you everything was great! ⭐️ All 5 stars are well-deserved.

Stayed in January 2024

I presume the staff is aware of most of these things and they plan fixing them; still worth sharing the feedback and leaving concrete action items for improvement. * Check-in: we were able to check in only one hour after the advertised check-in time. I understand it was a busy period, but a 5-star hotel can't allow delaying check-in under no circumstances, just like they shouldn't tolerate late check-out if new guests are coming. * SPA: the SPA area doesn't seem to be sufficient for the hotel of that size. We were asked to book slots in advance because it was too crowded, and there was no mention of that limitation during on booking. Also, the time for kids at SPA is formally until 18h, but people were still bringing their kids after that time without issues. * Room: we could've smelled cigarette smoke in the living room all the time. It was probably coming from the other rooms through the exhaust hood installation or something like that (it was certainly not coming from the balcony). The room didn't have a safe, although it was advertised on booking; a receptionist confirmed that not all rooms have it yet and it'll be fixed soon. * Cleanliness: it was quite superficial during this (busy) period - towels were change and trash emptied, and that was pretty much it (e.g. no bed making). We found quite some hairs on the toilet's floor on the first day, and I found a few on the bathrobe that I took out of the sealed bag on the first day. * Parking: the current one can't really handle that volume of guests with cars. People were blocking each other at the parking. * WiFi: the internet itself seems to be good, but the WiFi signal can be improved in certain areas: it's good and stable at the reception/cafeteria, almost non-existent at the pool, limited in a room (at least mine).

The hotel is new, modern and nicely decorated. The same applies to the spacious apartments. The breakfast is very good, with a great selection of local products - especially cheese and meet. A la carte dishes from the restaurant were nicely prepared and tasty. The staff is kind and welcoming. The hotel was opened recently; having visited the other 5-star hotels in the area in their first months after the opening, this one is probably performing above the expectations. The price was reasonably lower comparing to the other luxury hotels on Zlatibor, therefore it was a good value for money. Still, there's a room for improvement and I trust they'll fix that and offer a proper 5-start experience over the next few months.

Stayed in January 2024

The weren’t things we did not like but we noticed one remark so there is little bit complicated to get floor that you need by elevator quickly because there are only two of them and capacity for each is not enough it seems. But there is only our personal opinion

Our apartment was very comfortable and spa area was perfect and always tidy. The staff is very friendly providing high level of support all the time

Stayed in January 2024

The mattress in our room was too hard and uncomfortable for me

Everything is brand new and modern equipment. The apartment was spacious. The breakfast was excellent, there's all you could think of. The spa is a little bit small but enough to enjoy your stay.

Stayed in December 2023

I couldn't find anything to dislike.

The new hotel is just a few minutes away from Zlatibor center, providing a quiet and peaceful atmosphere. The rooms/apartments are clean, spacious, and come with large balconies. The breakfast is excellent, offered in a buffet style with plenty of options. The spa facilities are also top-notch. Last but probably most important, the staff is polite, welcoming, and eager to help.

Stayed in December 2023

It's a brand new hotel and it is really amazing. Beautiful rooms, super friendly staff, and food is amazing. There is a really good pool and spa, so don't miss it. We are definitely coming back to this place! Highly recommended

Stayed in December 2023

We really liked food and service! Staff is very,very kind and professional!

Property is brand new and perfectly clean and tidy.

Stayed in December 2023

the hotel is so far from five stars! the staff doesn't know their job with some exceptions; the food is far from a five-star hotel, I think a lot of work needs to be done to improve the quality; I stayed with my family for few days, and during that time they never cleaned the apartment, they only changed the towels; the internet is too weak; after 9 pm you cannot order food in the restaurant; finding parking is impossible, the garage is a horror movie ......

there is nothing special that I would single out in this hotel

Stayed in January 2024