The first day I was staying in the upper floor, there was a very annoying sound

I liked the hotel's location and the service staff

Stayed in February 2024

Helpful and kind staff, nice and big room, comfortable bed, good equiped kitchen

Stayed in December 2023

N/A

Everything was perfect. Thank You !!

Stayed in January 2024

Excellent customer service, Location close to the city center.

Stayed in December 2023

Heating system doesn’t work between 00.00-07.00. The room was cold even at noon.

walking distance to everywhere. The location is very central. There is a taxi and bus stop in front of hotel. The receptionists were very helpful and attentive. The breakfast is very nice and delicious. The waiters were very kind and attentive. We will meet again !

Stayed in December 2023

Nothing

Room and hotel in general perfectly clean. Breakfast was great. The staff was very friendly and helpful, especially Aleksander.

Stayed in December 2023

The main bathroom was a little tight and the sink was only a short span to the so I had to walk in sideways. The kitchen could have been better stocked with cookware and other items, although when we requested items they brought them up immediately.

I want to thank the staff at the Zepter Hotel! They did an excellent job of responding to needs and requests. Our room was huge with separate living room, kitchen and comfortable bed and bedroom. The espresso machine and special countertop water filter were an nice surprise!! A number times they were extremely helpful in meeting our requests and brought whatever we needed to the room. I want thank Igor and all the front desk staff too. We would stay there again!! Thank you Hotel Zepter management and staff. Jim and Gale

Stayed in November 2023

Great location, friendly staff, great breakfast.

Stayed in October 2023

Brilliant Location in Belgrade, walking distance to everything. The rooms are big and clean. The staff are so lovely. The restaurant is great and the breakfast is wonderful. Cannot recommend enough

Stayed in July 2023

theres not such a thing! everything was perfect.

This is the best hotel in Belgrade in my opinion. It is not the first time I stay here. Very good, spacious, comfortable rooms, very good and tasty breakfast, salat with tomatoes and mozarella-my favorite. Very kind, helping staff-always and with any question. Perfect Location, in the start of pedestrial street, near is taxi station, so you can get by foot anywhere and if needed quickly get a taxi. Rooms were appartment style, all equipped with Zepter products, pans, potts, coffeemashine, water cleaner, air cleaner etc. In bathroom theres all you need for hygien, toothbrush, razor, pasta, body lotion, etc... so if you dont have it with you, no problem, you can get from there. So when i come to Belgrade again, I would stay at Zepter hotel:)))

Stayed in October 2023

The breakfast components was not placed on any cooling surface but directly on a normal table. Not what we expected in regards to food storage. We had a room on the 1st floor to the street and the windows are very poor in keeping the traffic sounds out. Would have been nice with a little gesture on the day of my friends 40th birthday doing our stay. would have been great service from the hotel which we have experienced on other hotels on birthdays.

Excellent location in central Belgrade. Nice large and bright rooms with lots of storage for clothes etc.

Stayed in September 2023

Amazing helpful and friendly staff- gorgeous room!

Stayed in September 2023

Perfect for apartments and location.

Stayed in September 2023

Nothing. Everything very good.

Fantastic location, walking distance to everything. Incredibly helpful staff - receptioniat came with us in the car to show us how to reach the car park. They were so nice, upgraded us to a suite.

Stayed in June 2023

Is more a suggestion to put big pillows on Bali Beds

Pratically everything

Stayed in August 2023

Amazing location, staff was incredibly friendly and helpful.

Stayed in August 2023

The reception staff were indifferent and did not thank us for the visit or welcome us back. They didn't care much, but I suppose hospitality is in proportion to their salary. The breakfast is nothing special.

The location is good, close to everything. The rooms were large. The cleaning was excellent. Despite the heat outside, the room was cool and fresh. The bed was very comfortable. The bed sheets were nice.

Stayed in July 2023

Clean. Convonient

Stayed in August 2023

Nothing!

Location, helpful staff , design

Stayed in August 2023

Quality of pillows could be improved, too soft No adaptors to accommodate those with differing plugs

Spacious, great value for money, great location and staff

Stayed in July 2023

I liked evrything!

Excellent Hotel, location wise in the heart of the main pedestrian zone. Staff there is amazing, 3 AM they would make you a coffee before arranging your transport to the airport. The food is excellent, I had both dinner and breakfast and I have been spoiled with quality and kindness. In my view the value for money comparing to other European destination is 10:1, you will never get this sort of quality anywhere. Many thanks to Zepter hotel for treating me exceptionally well.

Stayed in June 2023

nothing really. the floors could have been a little cleaner.

I liked the size of the room and the location.

Stayed in June 2023

thank you for the great experience this time!!!

Stayed in June 2023

Location, breakfast fantastic. Service

Stayed in March 2023