Leningradsky Prospect 40, Aeroport, 125167 Moscow, Russia
#152 of 460 hotels in Moscow
Guests' ChoiceBased on 36 hotel reviews
8.7Cleanliness
8.8
Comfort
8.8
Location
9.3
Facilities
8.6
Staff
8.8
Value for money
8.5
Free WiFi
8.2
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Showing 1 – 25
Reviewed: 21 March 2022
Alexander
RussiaThe entrance feels like a train station. Coffee nothing special. Otherwise great.
Room was very quiet and comfortable, the bed was great. Wifi good. Interesting history and great surroundings. Pool was also really nice. Restaurant was reasonably priced for the type of hotel.
Stayed in February 2022
Reviewed: 1 February 2022
Lauren
United StatesBeautiful!
Stayed in January 2022
Reviewed: 31 January 2022
Виктория
RussiaStaff sometimes is too relaxed. checking cars for bomb every time you enter underground parking
Unusual atmosphere, clean, good breakfast, privacy.
Stayed in January 2022
Reviewed: 8 October 2021
Vahid
RussiaOverall comfortable
Beautiful historical buildings
Stayed in September 2021
Reviewed: 6 October 2021
Gunnar
GermanyWater in the shower didn’t get really hot. Just low warm.
Stayed in October 2021
Reviewed: 5 September 2021
Millie
United KingdomI would complain to maintenance department. Housekeeping is doing very hard to keep the property clean but little things like mouldy silicone around shower, slow water in the toilet, toilet bowl movement, no hot water in the shower destroying the impression of 5 star hotel! Also spa area needs to be scrubbed deeper! Also I did not liked the attitude of one of the security guy ( only one, the name I don’t know) he was grumpy, rude and unhelpful. I felt unwelcome. Mind that he is the first person the guest see!
Everything was excellent. Comfortable and clean.
Stayed in September 2021
Reviewed: 28 August 2021
Sohrab
IranTotally, it is ok
Good place but not real 5 star It is a good 4 star beautiful building
Stayed in August 2021
Reviewed: 23 August 2021
Vera
SpainSome technical problems with the wifi and then with the check-in of other guests made me wait. But was solved rapidly.
The amazing experience of staying in a palace. Closed secure territory. Very polite staff.
Stayed in August 2021
Reviewed: 30 June 2021
Franklin
United Arab EmiratesHotel Restaurant should add some more options towards F&B
The palace hotel is a "Hidden Gem" located in the city of Moscow.
Stayed in June 2021
Reviewed: 6 June 2021
Dmitry
RussiaEverything was great - clean, friendly staff and good breakfast - strongly recommended.
Stayed in June 2021
Reviewed: 1 March 2022
David
United StatesThere were 2 things we experienced, that if we didn’t, I would rate 10/10 instead of 6/10. 1.) The water pressure for shower was awful. 2.) The noises. We heard many neighbors through the ventilation system. We did not hear any noises from outside however, even when cars drive by.
The Palace is so beautiful and so spacious. The staff was all very kind professional and helpful. The bed is big and very comfortable! I think the breakfast was outstanding.
Stayed in February 2022
Reviewed: 10 January 2022
Frasha01
DenmarkRestaurant services - we were not able to order anything in a reasonable time. Spa facilities have been a bit over-crowded, maybe, some management might be applied.
Spa facilities and, maybe, location.
Stayed in January 2022
Reviewed: 19 July 2021
Armand
United Arab EmiratesThe hotel has an extremely noisy ventilation system. They know about the problem but fail to inform guests before the time. The system (compressor) kicks on every 5 minutes for 20 seconds, it's so loud I think the dead wake up momentarily. And once you are awake it will not allow you to sleep. When we complained in the morning that none of us had a good night's sleep they told us we should have informed them about the problem they already knew about and they would have switched it off in the middle of a very humid heatwave??? I asked for a complete refund they refused to refund the night we spent but refunded me for the nights I haven't stayed. Hotel staff are very unfriendly no apology given by the staff or hotel for the inconvenience. Its like they are doing you a favour by speaking to you. Restaurant service is very bad staff are inattentive and generally don't even care that you are there. At one point at breakfast we had to set our own table in a 5 star establishment?? What a joke! Save your money and energy and stay somewhere else. There are no porters to assist with baggage, again 5 star?? In my opinion this is a complete scam.
The building looks good. But is spoiled by staff with bad attitude and bad service all around.
Stayed in July 2021
Reviewed: 24 June 2021
Dmitry
RussiaLazy stuff, old rooms, poor cleaning
swimming pool with sauna is ok but better to be renovated
Stayed in May 2021
Reviewed: 11 February 2022
Hossam
EgyptThere are no comments available for this review
Stayed in February 2022
Reviewed: 9 February 2022
Salim
United KingdomThere are no comments available for this review
Stayed in February 2022
Reviewed: 9 February 2022
Roman
RussiaThere are no comments available for this review
Stayed in February 2022
Reviewed: 17 January 2022
Petr
Czech RepublicThere are no comments available for this review
Stayed in January 2022
Reviewed: 15 January 2022
Artem
GermanyThere are no comments available for this review
Stayed in November 2021
Reviewed: 15 January 2022
Anna
RussiaThere are no comments available for this review
Stayed in October 2021
Reviewed: 24 November 2021
Ruslan
RussiaThere are no comments available for this review
Stayed in November 2021
Reviewed: 21 November 2021
Faisal
Saudi ArabiaThere are no comments available for this review
Stayed in October 2021
Reviewed: 14 November 2021
Sayed
RussiaThere are no comments available for this review
Stayed in September 2021
Reviewed: 31 October 2021
Gilles
BelgiumThere are no comments available for this review
Stayed in October 2021
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