شارع سعد بن معاذ, 42210 Al Madinah, Saudi Arabia
#226 of 239 hotels in Al Madinah
Guests' ChoiceBased on 2273 hotel reviews
4.6Cleanliness
5.2
Comfort
5.3
Location
7.6
Facilities
5.0
Staff
5.8
Value for money
5.4
Free WiFi
5.4
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End of dialog contentReviewed: 9 May 2024
Shuja
Saudi ArabiaLocation
Stayed in May 2024
Reviewed: 2 May 2024
Abdulla
Indialift is very less
location was good
Stayed in March 2024
Reviewed: 28 April 2024
Muhammad
United Arab EmiratesLifts are so busy and staff don’t even bother
It’s near and price is good
Stayed in April 2024
Reviewed: 27 April 2024
Rizwan
Saudi ArabiaProperty has only 4 Lifts & 1 is Reserved for their personal used & the rest 3 are not enough for the Guests who are more then 600 in one time, the electronic control / the programing of the lifts is very old & they stop on every floor & visitors has to wait for a very long time (reaches up to half hour) & some times loses the Prayer in the Haram.
Only the Location
Stayed in April 2024
Reviewed: 21 April 2024
Tehsin
Saudi ArabiaWashroom and all accessories are aged now To much wait for elevator
Location is good four to five minutes walking distance from masjid Nabvi. Ladies and gents gate equally walking distance
Stayed in April 2024
Reviewed: 21 April 2024
Umar
Saudi ArabiaThere is no much lift to take on time... just 4 lift for the whole building, not enough
Location
Stayed in April 2024
Reviewed: 21 April 2024
Muhammad
United KingdomStaff not so polite and lifts are very busy.
Only good thing is it’s near the Prophet Mosque.
Stayed in April 2024
Reviewed: 18 April 2024
Galib
FinlandCleaning
The hotel is in very good location.
Stayed in April 2024
Reviewed: 16 April 2024
Youssef
Saudi ArabiaElevator waiting time more than 15 mins at peak time Weak AC Fridge not working No towels No tissues No basket to collect waste
Location
Stayed in April 2024
Reviewed: 15 April 2024
Mohammed
Saudi ArabiaNothing was good
Nothing to appreviate. Wrong choice for selevtion
Stayed in March 2024
Reviewed: 15 April 2024
Nazimuddin
Saudi ArabiaFirst of all the room was small it was for 3 single bed but they accommodated 5 single beds. there is no phone,no towels even requested several time also ask to change the bed sheets they said have not available. we stay 4 night but they even provide soap and shampoo one time.they never clean and change the
LOCATION IS GOOD
Stayed in April 2024
Reviewed: 14 April 2024
Ajmal
Saudi ArabiaBad costomer service, take more time for checking, No parking slot..
Room near the masjid haram..
Stayed in April 2024
Reviewed: 14 April 2024
Muhammad
Saudi ArabiaReceptionist, only 2 couter opened and check-in took 1.3 hour.
Only location
Stayed in April 2024
Reviewed: 13 April 2024
Fun
CanadaBetter lighting, cleaner room without pactches on the ceiling and no water leaking
The room had a musty smell to it, too many beds in a double room, the bathroom ceiling was leaking, no towels we had to find someone and ask for them. Also saw a rat running under the couches in the morning in the lobby.
Stayed in April 2024
Reviewed: 12 April 2024
Abubakar
NigeriaToilet small Beds small House keeping need to improve
Location
Stayed in April 2024
Reviewed: 12 April 2024
Shahir
Saudi ArabiaPrice and management
Location only
Stayed in April 2024
Reviewed: 12 April 2024
Amr
Saudi ArabiaRooms not very clean I reserved with food but there is no resutrant in the hotel and the hotel get us meals from out side but not good enough
The location of the hotel
Stayed in April 2024
Reviewed: 11 April 2024
Syed
IndiaGood
Stayed in March 2024
Reviewed: 11 April 2024
Muhammad
United Arab EmiratesStaff, room availability, cleanness
Location only.
Stayed in April 2024
Reviewed: 9 April 2024
Muhammad
PakistanWaiting time for check in and room amenities
Location
Stayed in April 2024
Reviewed: 7 April 2024
Aqeel
IndiaI tell them the receptionist I want to extend my room but they are not responding at all We booked room for one night but we want to continue it again for 3 days but they are behaviour is not suitable for hotel
Stayed in April 2024
Reviewed: 7 April 2024
Rana
QatarNo cleaning no facilities
Only location
Stayed in April 2024
Reviewed: 6 April 2024
Sajid_shaikh43
Saudi ArabiaHouse keeping Staff Cleaning
Location.
Stayed in April 2024
Reviewed: 6 April 2024
Muhammad
United KingdomStaff was pathetic, not trained at all Busy season due to Ramadan but I think it could easily be avoided by hiring more well trained staff.Even the bell boy was well trained as compared to reception staff. Location is not bad. Mine wasa budget room and I was solo so did not mind. But for families , I would go for the alternative. Still worked for me as was under my budget .
Location was not bad , 5 minutes walk and youbll enter the haram .
Stayed in April 2024
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