Ajyad Street, Opposite King Gate Abdul Aziz no. 1, 21955 Makkah, Saudi Arabia
#158 of 304 hotels in Makkah
Guests' ChoiceBased on 1424 hotel reviews
7.3Cleanliness
7.5
Comfort
7.7
Location
9.1
Facilities
7.4
Staff
8.1
Value for money
6.8
Free WiFi
7.1
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End of dialog contentReviewed: 7 May 2024
Khaleeq
IndiaNithing as such , only we face issue on the day of checkin out. The water supplies was stopped for almost 45 minutes in all rooms.
Location Room size is good. You need to just come out and pray in haram. So many restaurants and shop around that meets all your requirements.
Stayed in May 2024
Reviewed: 3 May 2024
Imran
Saudi ArabiaCold breakfast. AC thermostats and service delays
Staff hospitality but services need upgrade specially efficiency.
Stayed in May 2024
Reviewed: 3 May 2024
Hazem
CanadaThe location
Stayed in May 2024
Reviewed: 29 April 2024
Ashfakhuddin
OmanDoors are making more noice.
Location
Stayed in April 2024
Reviewed: 29 April 2024
Aimi
MalaysiaToo crowded 😅 My room was unable to double lock the door, which is make us felt unsafe.. AC controller was nearly broken, difficult to adjust temperature and turn on/off. TV remote batteries were drained.
Location near to everything..
Stayed in April 2024
Reviewed: 28 April 2024
Fayyaz
Kuwaitdaily changing of linen
location is prime, very near to Al Haram a lot facilities
Stayed in April 2024
Reviewed: 26 April 2024
Rahaf
LibyaClose to the haram
Stayed in March 2024
Reviewed: 14 April 2024
Mahmood
QatarService and the quality of room
The location was awesome
Stayed in April 2024
Reviewed: 14 April 2024
Rosman
Malaysia-weak wifi -noise from other rooms
-location -cleanliness -staff -service
Stayed in April 2024
Reviewed: 12 April 2024
Ali
Saudi ArabiaDirty floor, i have never seen five star hotel not even carpeted, its floor with plastic on it... Bed covers are dirty. The amount they have charged was 1000 per night wich seems expensive, no lamps in the room just a bright light only on the roof.
Hotel is next to haram, breakfast is good too and staff very friendly.
Stayed in April 2024
Reviewed: 9 April 2024
Mariam
United Arab EmiratesIt smell cigarettes all the time, and the cooking smell from the kitchen can be smelled in the room!
Location
Stayed in March 2024
Reviewed: 5 April 2024
Abdurahman
FranceThe rooms were tiny for 4 people and the cleaning could be better.
The location was the best thing.
Stayed in April 2024
Reviewed: 19 March 2024
Suggestion
Saudi ArabiaBreakfast is ordinary. No access of taxi to hotel. You have to walk with luggage about 200 fit from road to Safwa Tower.
Excellent location.
Stayed in March 2024
Reviewed: 18 March 2024
Kenan
Saudi ArabiaThe fact one needs to move to ONE floor up or down he/she must use the elevators rather than stairs. That takes longer due to busy hotel and in particular around prayer times.
Very close to Al Haram
Stayed in March 2024
Reviewed: 18 January 2024
Adeel
United KingdomNon existent house keeping
We had a short stay here and although house cleaning staff were walking around and we requested various times for room service we were told cleaning would be done after prayers- it never happened, which was a shame as the location and the comfort of the beds were very good. The only thing that lets this place down is the poor house keeping
Stayed in January 2024
Reviewed: 16 January 2024
Emadlm2009
Saudi ArabiaNo parking or drop of area Very hard to find a place to load or unload your luggage
Location
Stayed in January 2024
Reviewed: 14 January 2024
Sulaiman
Saudi ArabiaThe house keeping taking so long time to give our request until we keep calling to remind them.
The lacation is near to masjid, shoping centre and the restaurant (food court).
Stayed in January 2024
Reviewed: 10 January 2024
Khdar
United Arab EmiratesThe food was very poor
The most thing u liked is the location
Stayed in December 2023
Reviewed: 8 January 2024
Rayyan
United Arab EmiratesThere was a dirty pillow in the room. In a room booked for 4 people only 2 towels were provided and had to complain and request too many times for more towels. The AC as well a bit or noise that did not go away even after maintenance.
the location is great close to Haram. The room size is good and it was mostly clean. They even had a welcome gift of fruits which was nice. The breakfast was really good.
Stayed in January 2024
Reviewed: 19 December 2023
Mohammed
QatarUnfortunately the staff are lack of English. Had a tough time communicating with them. Room was not ready on time. Room service guy talking over the phone was sounds not welcoming
It’s near to Haram Breakfast is good
Stayed in December 2023
Reviewed: 3 December 2023
Asad
United StatesIt’s ok
Stayed in December 2023
Reviewed: 27 November 2023
Usama
EgyptThe old furniture in the room need to be renewed
Place
Stayed in November 2023
Reviewed: 19 November 2023
Abdu
United Arab EmiratesThe facilities and the level of cleanliness.
The location is excellent. The staff are friendly.
Stayed in August 2023
Reviewed: 6 November 2023
Zakir
United KingdomStaff
Clean and near bit prices
Stayed in October 2023
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