Southern Central Area, 21211 Al Madinah, Saudi Arabia
#180 of 238 hotels in Al Madinah
Guests' ChoiceBased on 551 hotel reviews
6.0Cleanliness
6.4
Comfort
6.5
Location
8.7
Facilities
6.3
Staff
6.8
Value for money
6.3
Free WiFi
6.7
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End of dialog contentReviewed: 22 May 2024
Tidil
United Arab EmiratesVery near to Al Haram, Al Madinah Al Munawwarah ❤️
Stayed in April 2024
Reviewed: 16 May 2024
Imran
IndiaJust for water we waited for 5hrs
Receptionist Mohammed was very good
Stayed in April 2024
Reviewed: 13 May 2024
Amir
PakistanOk
Ok
Stayed in March 2024
Reviewed: 12 May 2024
Mohamed
United StatesCleaning. Reception. The AC was bad Working all the time because of the thermostat The bathroom was suck and a very bad smell came from the drain Stay away from the highest level of the property. The machines on the roof never stop always making noise
The property manager was a good man and very helpful, but the reception was suck The property is close to door 303 of El masjid El nabawi
Stayed in May 2024
Reviewed: 12 May 2024
Hasan
United StatesThe WiFi did not work. Since I work from home, it was a major problem for me. The staff was not helpful in this matter either.
The location is really good, very close to Masjid-i-Nabawai.
Stayed in April 2024
Reviewed: 11 May 2024
Waheed
IndiaIts staff. Very less staff and crowded hotel They should have some more staff to accommodate other customers
Its location very near to haram
Stayed in May 2024
Reviewed: 10 May 2024
Jameel
BahrainCleaning
Location was 👌
Stayed in May 2024
Reviewed: 10 May 2024
Abdelhamid
PhilippinesCheck-in was so stressful, I waited for almost 2 hours before given a room. Even then, I booked a room with 2 beds, as I am alone, but was given a room with 4 beds that makes the room space seems so congested. Their Bangladesh cleaner who came to my room before check-out is a bit arrogant. Room is dim, a few stain in the carpet & linen, bug in the bed.
Location is great, a few minutes' walk to Masjid An Nabawi
Stayed in May 2024
Reviewed: 9 May 2024
G
United KingdomBathroom
Close to masjid nabawi
Stayed in April 2024
Reviewed: 8 May 2024
Shaikh
NigeriaBeds springs are damaged and down in the middle, causing back pain and disturbance in sleeping. Also, beds are too small. Bathroom is very very basic.
Location is very close to Haram.
Stayed in May 2024
Reviewed: 7 May 2024
Arman
United Arab EmiratesWashrooms were not clean and there was smell
The location and staff was very good
Stayed in May 2024
Reviewed: 7 May 2024
Mahboob
Saudi ArabiaIt is very near Al haram.
Stayed in May 2024
Reviewed: 7 May 2024
Saleem
United Arab EmiratesVery poor customer service and address should be more specific in Booking.com
Very Good location close to Haram gate no.303
Stayed in May 2024
Reviewed: 6 May 2024
Waseem
United Statesshould hire bilingual staff, arabic + english
please asked owner to make sure that on receiption , there must be english speaking manager and staff, it is very difficult to deal with arabic speaking folks, specially non-saudis arabic guys.. very
Stayed in May 2024
Reviewed: 6 May 2024
Maryam
Saudi ArabiaThe rooms are not well kept and small. Mattresses are broken. Washrooms are smelly. They charge a lot and services are not upto standard.
Location
Stayed in May 2024
Reviewed: 6 May 2024
Syed
Saudi ArabiaGood
Good
Stayed in April 2024
Reviewed: 6 May 2024
Kamran
United KingdomStaff tried us to move to another of their hotel in far away location despite having the confirmed booking. On resistance, we were provided room after much waiting. This is not acceptable behavior.
Location
Stayed in May 2024
Reviewed: 5 May 2024
Mahroof
United Arab EmiratesThe lack of customer service, unclean washroom, outdated amenities, and uncomfortable bed left much to be desired. Additionally, the lack of response to calls before and after check-in was disappointing.
Location was great, very close ( 1 minute walk ) to masjid nabawi
Stayed in May 2024
Reviewed: 4 May 2024
Ghulam
PakistanExcellent location. Inhabitant can reach Masjid nabvi with in two minutes of Azan.
Excellent location. But services and behaviour not UpTo mark. Genitorial staff is lazy. Even not a single time of nine days stay wash room was cleaned. No response is made to call from room. Even phone call is not received.
Stayed in May 2024
Reviewed: 3 May 2024
Mohamed
CanadaNone
Very closer to Haram
Stayed in April 2024
Reviewed: 3 May 2024
Omer
Saudi ArabiaTea and coffee maker will good idea
No loundry.
Stayed in April 2024
Reviewed: 2 May 2024
Soukat
Saudi Arabialocation
value for money
Stayed in April 2024
Reviewed: 1 May 2024
Ali
PakistanThe place looks old and run down. Old washrooms and shower was not good.
Location was very good. The housekeeping staff was very helpful especially Mr Shahin.
Stayed in April 2024
Reviewed: 30 April 2024
Mir
IndiaThe service of the property was not good Especially room service
Location was best
Stayed in April 2024
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