Al Masfalah , Ibrahim Al Khalil Street, Makkah, Saudi Arabia
#154 of 210 hotels in Makkah
Guests' ChoiceBased on 82 hotel reviews
6.7Cleanliness
6.8
Comfort
6.9
Location
7.7
Facilities
6.8
Staff
7.5
Value for money
6.9
Free WiFi
7.5
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End of dialog contentReviewed: 17 March 2024
Nouman
PakistanSame as above, washroom is not up to the mark.
Rooms are clean and comfortable. However, water system in bathroom is not good as water was resisting on floor.
Stayed in March 2024
Reviewed: 14 March 2024
Shawky
Saudi ArabiaThe saudi staff, very rude and not helpful at all
It was clean, the facilities were good, location is near to haram and near to bus stations
Stayed in March 2024
Reviewed: 25 December 2023
Dinaa
EgyptQuick check in
Stayed in December 2023
Reviewed: 9 December 2023
Mohamed
Saudi ArabiaCroud and week wifi
Good location, good value
Stayed in December 2023
Reviewed: 15 October 2022
Alduhaim
Saudi Arabiaroom aircondition
the price
Stayed in August 2022
Reviewed: 14 September 2022
Hussaini
Saudi ArabiaNothing.
The hotel is just a 10 minute walk from the masjid-al-haram. It is surrounded by many restaurants with multiple meal options.
Stayed in September 2022
Reviewed: 12 September 2022
Ali
PakistanWiFi
Room
Stayed in August 2022
Reviewed: 5 August 2022
Hafed
Saudi ArabiaGood
Stayed in August 2022
Reviewed: 21 May 2024
Shaikh
Saudi ArabiaGood
Good
Stayed in May 2024
Reviewed: 11 May 2024
Tarif
SwitzerlandRude ignorant staff
Staff never worked
Stayed in April 2024
Reviewed: 2 May 2024
Saad
Saudi ArabiaThe house keeping was good but reception is so bad Facilities and room quality is poor Site is somewhat good
Stayed in May 2024
Reviewed: 2 May 2024
Shaikh
Saudi ArabiaGood every point is good
Good hotel very clean and lift more and near harem maximum clock tower 500 hundred mirte but near crowded area inrahim kahilil.road every namaz Salah saf complte the hotel every person catch jamat every namaz I suggest bugdegt hotel no peoblm.big room alhamdulilah thanks booking servinc
Stayed in April 2024
Reviewed: 1 May 2024
Ali
United KingdomI love everything the location so great around the hotel you can find every thing I want with my family and it’s only 10 minutes by walk to Al masjed alHaram
Stayed in May 2024
Reviewed: 1 May 2024
Amira
EgyptLocation- staff
Stayed in May 2024
Reviewed: 28 April 2024
Efkan
TurkeyNo negative situation occurred.
I stayed in Mecca for 3 nights and 4 days. The location of the hotel was 15 minutes walking distance from Masjid al-Haram. It was on a busy street. I came for the first time and I was very pleased. I would like to thank Muhammed who was at the reception. Even though our check-in time was 16, he checked in early at 10 and took us to the room. the rooms were clean. Even though the hotel was crowded, the staff knocked on our room door, gave us clean towels and soap and asked if we had any requests. I congratulate the hotel management.
Stayed in April 2024
Reviewed: 25 April 2024
Meshal
KuwaitStaff Services Listing on booking.com was not real and no contact responses You cant contact the hotel management for problem solving Prices are not like the listing on booking.com
Lobby Organized small room
Stayed in April 2024
Reviewed: 22 April 2024
Ayyaz
FranceBeds were single
Everything was very nice
Stayed in April 2024
Reviewed: 4 January 2024
Khulood
Saudi ArabiaNot Clean Not quite Not nice
Near to Al-Haram 7m walk Near to stores and restaurants Very cheep price
Stayed in December 2023
Reviewed: 21 December 2023
Mohammad
BangladeshDirty, unhygienic, not cooperative
Bed, towels, view.
Stayed in December 2023
Reviewed: 6 December 2023
Furqan
Saudi ArabiaLifts were crowded. Our room was on the 19th floor, and the windows had no lock. We went with children, and it was not safe.
Near to Haram, a 12 to 15 min walk.
Stayed in December 2023
Reviewed: 4 December 2023
Mohammed
QatarStaff , clean, hospitality,
Location
Stayed in December 2023
Reviewed: 27 November 2023
Muhammad
United StatesServices not on time cleaning staff attitude is not polite
Cleaning is not regular
Stayed in November 2023
Reviewed: 25 September 2023
Aamer
Saudi ArabiaAir condition wasn’t working for 3 hours and family suffered coz of it. Maintenance service was poor and even after multiple calls and wait for 2 hours then someone came to fix. Then room was changed and they maintenance guy was annoyed as why we complaint online and argued as why we didn’t call extension although their all extensions were not reachable. Water got clogged in shower Very crowded to get elevator during peak hours before and after prayers Location is bit far and right beside u-turn which makes it difficult to be dropped by taxi. Electric cattle wasn’t available. It was provided on request but guess what — it wasn’t working. All in all 1 star hotel in terms of their customer service.
Nothing
Stayed in September 2023
Reviewed: 18 September 2023
Amr
Saudi ArabiaCleanliness Rooms
Staff in the reception
Stayed in September 2023
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