As Salam Rd, An Naqa, 42311 Al Madinah, Saudi Arabia
#25 of 223 hotels in Al Madinah
Guests' ChoiceBased on 3496 hotel reviews
8.5Cleanliness
8.9
Comfort
8.9
Location
8.7
Facilities
8.5
Staff
9.0
Value for money
8.0
Free WiFi
8.4
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End of dialog contentReviewed: 7 May 2024
Asirah
United KingdomThe showers and taps had low pressure which was annoying
Breakfast was so fresh and tasty
Stayed in April 2024
Reviewed: 7 May 2024
Ahmed
United KingdomClean, great location
Stayed in April 2024
Reviewed: 7 May 2024
Rahat
United Arab EmiratesNo one picked phone @ Room Service had to call reception but they got the request done.
The Location was very Nice walkable 3-4 min distance from Haram, Staff was very friendly welcomed us with Flower / roses, Room were clean, Breakfast was good. Pharmacy shop in same building. Near Masjid Al-Ghamama and Masjid Abu Bakr
Stayed in April 2024
Reviewed: 7 May 2024
Ahmedhaider
AustraliaLocation
Stayed in April 2024
Reviewed: 5 May 2024
Dr
Saudi ArabiaNothing
Staff, location and cleanliness
Stayed in April 2024
Reviewed: 3 May 2024
Niyas
Sri Lankalocation was close to haram, about 300m, some rooms have the haram view. rooms were kept clean, water refills outside every lift. there was coffee, water and infused water at the lobby availale at all times. breakfast was fantastic!
Stayed in April 2024
Reviewed: 3 May 2024
Hafsat
United KingdomThe lift was not enough
Very close to the mosque and many places to eat and shop
Stayed in April 2024
Reviewed: 2 May 2024
Nessma
United KingdomNothing
I liked everything about it. Perfect location, very friendly staff, great hospitality, very well-maintained rooms with loads of facilities, variety of food in buffet. I would highly recommend it.
Stayed in April 2024
Reviewed: 2 May 2024
Ahmed
CanadaUncomfortable bed, there was a bad smell in the room
Location
Stayed in May 2024
Reviewed: 1 May 2024
Suhayl
South AfricaNone
Great location close to Masjid e Nabawi, staff were very friendly and accommodating. Would stay here again next time I travel to Madina in Sha Allah.
Stayed in March 2024
Reviewed: 1 May 2024
Nurul
SingaporeMaybe just the lack of places to get food around the hotel. Everything else is great!
Alhamdulillah, first time staying on this side of Haram and i had a really pleasant stay. It is a 5-7mins walk to the masjid, can see the maqam upon entering first gate nearest to hotel. Was warmly welcomed by lovely Zainab, even got a rose upon arrival. All staff were warm, friendly and efficient. Room amenities were complete- had everything I need. Another lady staff (sorry I don't know how to spell your name starts with R) helped me with booking a transport to the airport, she took the trouble to check different apps to get the best price for me. Thank you so much. Will definitely recommend this hotel.
Stayed in May 2024
Reviewed: 1 May 2024
Faiza
United Arab EmiratesThe toilets- the shower area didn’t have a separator and the entire bathroom gets flooded with water on ahowering
The room was comfortable and good location close to haram
Stayed in April 2024
Reviewed: 30 April 2024
Faisal
Saudi Arabianone
the location was perfect and near from the alnaboi masked
Stayed in April 2024
Reviewed: 30 April 2024
Skills
AustraliaThe smell in the bathroom
Nice and very clean hotel. Well located And friendly staff
Stayed in April 2024
Reviewed: 30 April 2024
Skills
AustraliaThe bench was located between the toilet door and the bed does leave much space to walk ..so I hit my toes too many times against the bed leg or the bench I think that bench needs to be relocated to somewhere in the room instead of putting it close to.the bed Also, the smell inside the bathroom was bit disturbing
The hotel is very clean and well equipped and the staff were very friendly and welcoming The hotel is well located..just 5 minutes walk to al masjid nabawi..close to the shops and restaurants.. Breakfast was really nice and have a lot of choices Rooms were comfy and very clean
Stayed in April 2024
Reviewed: 29 April 2024
Mai
EgyptNothing.
Room space was very good. Bathrooms & room were clean. The hotel was a couple of minutes walk from el masjid. Staff were helpful especially at the reception Shouq was more than excellent & very welcoming.
Stayed in April 2024
Reviewed: 29 April 2024
Sobia
United KingdomRoom wasn't cleaned as often as I would have liked, staff did not always seem like they wanted to clean it which was disappointing. We stayed for a week so would have needed cleaning often but staff was not always around for this.
Absolutely loved everything, staff, location, food and how welcome we felt at the hotel. There was a time when the heat got to my husband and as he entered the hotel a staff member took him aside and gave him a beverage to cool him down. Genuinely feel like they go above and beyond for your care!
Stayed in April 2024
Reviewed: 29 April 2024
Shahabuddin
Saudi ArabiaI won't say that I didn't like it, but they should include some more items in their breakfast.
Checkin was very quick and they offered us free parking as well, which is just awesome in Madina. It is very close to Haram. My kids enjoyed the spacious room and requested to book the same place for the next visit.
Stayed in April 2024
Reviewed: 29 April 2024
Usaamah
United KingdomTissue roll kept running out and had to reach out to housekeeping each time.
Breakfast buffet.
Stayed in April 2024
Reviewed: 29 April 2024
Mfaris
United StatesThe breakfast area was too small to accommodate the number of guests.
This hotel exceeded my expectations - and the suite was perfect for my family.
Stayed in April 2024
Reviewed: 29 April 2024
Raheel
United KingdomLocation was good, couple of minutes walk from gate 316, staff were helpful, especially the housekeeper we had.
Stayed in April 2024
Reviewed: 28 April 2024
Madood
PakistanLift has some issues
Staff is extremely cooperative
Stayed in April 2024
Reviewed: 27 April 2024
Lisa
GermanyThe Hotel is extremely welcoming and the staff is very kind and helpful! The rooms are cosy and it is only around the corner from an-nabawi mosque.
Stayed in April 2024
Reviewed: 27 April 2024
Humam
AustraliaThe room had an ensuite from which a bad smell was coming out of the drain. We had to keep the bathroom door closed to stop the bad smell. The hotel did not have in-room food service
The location of the hotel, and its proximity to the Haram. The efficiency of the friendly staff The value for money
Stayed in April 2024
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