Al Imam Saud Ibn Abdulaziz Branch Road In front of Al Nakheel Mall, 12363 Riyadh, Saudi Arabia
#6 of 316 hotels in Riyadh
Guests' ChoiceBased on 958 hotel reviews
9.0Cleanliness
9.3
Comfort
9.4
Location
9.3
Facilities
9.1
Staff
9.3
Value for money
8.1
Free WiFi
8.7
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End of dialog contentReviewed: 28 April 2024
Khaldoun
Saudi ArabiaA bit more specious rooms
Room service and house keeping are amazing
Stayed in April 2024
Reviewed: 27 April 2024
Ibrahim
Saudi ArabiaNo one pick up the cars and you have to go to the basement to stop your car by yourself
Clean rooms and excellent staffs
Stayed in April 2024
Reviewed: 13 April 2024
Ahmed
Saudi ArabiaNothing
Location, stuff and everything
Stayed in April 2024
Reviewed: 19 March 2024
Ahmed
Saudi ArabiaThe minibar and snacks were a bit pricy.
Stay was amazing, excellent ambiance, quiet rooms and corridors. Nehal was the receptionist at the time of checking in and checkout, she was very pleasant, friendly and helpful.
Stayed in March 2024
Reviewed: 18 March 2024
Nidhal
Saudi ArabiaThanks to Neehal and Ghadeer for their hospitality, all the staff were very welcoming
Stayed in March 2024
Reviewed: 16 March 2024
Abdulrahman
Saudi ArabiaAmazing stuff and the receptionist Nihal was so professional and understanding
Stayed in March 2024
Reviewed: 15 March 2024
Ahmed
Saudi ArabiaBed in room 2031 was probably not king size. I think it’s either double or queen. Also the shower door doesn’t open fully. The view from the window was bad. Everything else was almost perfect!
All great! Nice place with friendly people. I wish they offered more than just a cup of coffee upon arrival: especially it was exactly breakfast time in this holly month of Ramadan when we arrived.
Stayed in March 2024
Reviewed: 11 March 2024
Mohammed
Saudi ArabiaNothing
Cleanliness and kindness of staff
Stayed in March 2024
Reviewed: 5 March 2024
Choudhury
IndiaThe room service insisted that we clear the bill when the food is delivered. I requested that we will pay together when we check out but he insisted that we pay that very time. This was a bit strange & my first such experience
Stayed in March 2024
Reviewed: 3 March 2024
Raed
Bahrainbasement car park exit was not that confirmable
spacious rooms and clean breakfast was great. lobby was spacious for business meetings
Stayed in February 2024
Reviewed: 3 March 2024
Ahmed
Saudi ArabiaLocation and stuff
Everything spicily the stuff her Name Nehal.
Stayed in March 2024
Reviewed: 1 March 2024
Mustafa
United Arab EmiratesCheck-in time is 4 pm
I had the pleasure of being assisted by Nihal, Ibrahim, Mahmoud, Milan and Kamal during my recent stay at the hotel, and I must say, her exceptional customer service truly made my experience unforgettable. Nihal's professionalism, warmth, and willingness to go above and beyond to ensure my needs were met were truly commendable. Her friendly demeanor and attention to detail exceeded my expectations, and I left feeling incredibly satisfied with my stay. Thank you, Nihal, for your outstanding support and dedication to ensuring guests have a memorable experience. You are a true asset to the hotel
Stayed in March 2024
Reviewed: 27 February 2024
Omar
Saudi Arabiadidn't like the elevators location being on one side of the building didn't like the wrong understanding of the receptionist that when I ask for an additional bed and pay for it it doesn't include the breakfast for the additional guest
food was good both at breakfast and in room dining house keeping was efficient relaxing lobby set up and decoration staff were friendly
Stayed in February 2024
Reviewed: 18 February 2024
Hasan
AustriaThe staff was freidly and so helpful especially Ms Nehal she went out of her was to support and solve an issue with my luggage.
Stayed in February 2024
Reviewed: 3 February 2024
Sameera
QatarNothing
Perfect
Stayed in February 2024
Reviewed: 2 February 2024
Mohamed
United Arab EmiratesAll good , nothing I did not like
The clearness of the rooms The restaurant and food quality
Stayed in February 2024
Reviewed: 30 January 2024
Rasheed
United Arab EmiratesI forgot a personal cap that they were not able to find although I am 100% sure I left it in the room 2007 (15-16 January 2024) Again, superior guest services, the front desk manager, texted me indicating that they found my cap, and i will be getting it when I back there soon. Thank You Braira (Al Nakheel
Most appreciation goes to the helpful staff, courtesy, and support. I owe them to be mentioned, foremost the house keeping manger Saeed, Nehal at the reception desk, and doorman (was on duty afternoon 16 Jan 2024)
Stayed in January 2024
Reviewed: 24 January 2024
Ismael
Saudi ArabiaOne of the great hotels in Riyadh 4 ⭐️ Hotel with 5 ⭐️ service and quality The rooms are clean and comfort The Breakfast is very good The service and staff are very nice and friendly The location is great and near to every place in the city
Stayed in January 2024
Reviewed: 21 January 2024
Ahmed
Saudi ArabiaNothing
Everything
Stayed in January 2024
Reviewed: 19 January 2024
Krikor
KuwaitLocation, clean and very nice atmosphere
Stayed in January 2024
Reviewed: 18 January 2024
Sawsan
Saudi ArabiaKind staff and comfy place
Stayed in January 2024
Reviewed: 16 January 2024
Fahad
Saudi ArabiaNone
Location Cleanliness Great Reception Friendly Service
Stayed in January 2024
Reviewed: 16 January 2024
Abdullah
Saudi ArabiaMy stay was excellent special thanks to Nehal and Ghadeer
Stayed in January 2024
Reviewed: 15 January 2024
Meshari
Saudi ArabiaNothing
Everything was excellent
Stayed in January 2024
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