King Fahad Street, 21452 Al Madinah, Saudi Arabia
#22 of 218 hotels in Al Madinah
Guests' ChoiceBased on 4185 hotel reviews
8.5Cleanliness
8.8
Comfort
8.8
Location
8.9
Facilities
8.5
Staff
9.0
Value for money
8.0
Free WiFi
8.5
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End of dialog contentReviewed: 19 May 2024
Moiz
PakistanIts location is very close to Haram
Stayed in May 2024
Reviewed: 18 May 2024
Ayesha
Saudi ArabiaIt was amazing and i would really recommend it further
Stayed in May 2024
Reviewed: 18 May 2024
Mohammad
Saudi ArabiaSome of the fittings in the room need updating as they are old
Very cooperative staff at reception and fine facilities
Stayed in May 2024
Reviewed: 18 May 2024
Mohamed
EgyptNothing
All staff starting from reception, house keeping, bell man, security, restaurant team are working only for your satisfaction and happiness. the cleaning of the hotel and rooms, quality of the foods.
Stayed in May 2024
Reviewed: 17 May 2024
Rizwan
Saudi ArabiaHair dryer was not available in washroom remaining all amenities were very nicely arranged and well managed so dont forget to keep hair dryer with you check out was little bit fussy reception informed that check out will be after jummah salah at 1 i said ok when we came back from mosque it was 1:10 pm and we realised out room cards are blocked we had to go back to reception to unlock it so we can retrieve our luggage from room which was not a nice gesture and made us uncomfortable
Overall it was clean comfortable and well maintained property we had pleasant stay
Stayed in May 2024
Reviewed: 17 May 2024
Ziad
Saudi ArabiaFood
Needs improvements
Stayed in May 2024
Reviewed: 17 May 2024
Doaa
EgyptRooms need renovation
Very convenient Near to Haram Stuff are professional and very friendly
Stayed in May 2024
Reviewed: 17 May 2024
Anis
MalaysiaNo wall light they have more portable light but for me still okay
All are good
Stayed in May 2024
Reviewed: 16 May 2024
Travelllingmystic
United Arab EmiratesEverything about the hotel was outstanding, the reception staff sp. Marah Barry were responsive and helpful. Early check-in was provided without extra cost and check out was effortless and swift. Rooms was clean, spacious and comfortable with 2 full double beds and extra pillow and blanket as well. Drinking water was amply replenished by room service. Towels and sheets were clean and fresh. The concierge Mr Abdul Hamid from India was extra courteous, knowledgeable and helpful. Lifts arrived timely. Location was good with around 5-10 min walk to Al Fahd Gate and gates for women. The hotel cared for the guests, were available when I called them over the phone from UAE, spoke good English, and also called me for feedback after we had departed. Overall, a great hotel in terms of location, comfort, cleanliness and service. Keep up the good work!
Stayed in May 2024
Reviewed: 15 May 2024
Abdul
South AfricaPrice of breakfast
Everything.
Stayed in May 2024
Reviewed: 15 May 2024
Raheel
United Arab EmiratesWelcome drink
Lift services
Stayed in May 2024
Reviewed: 14 May 2024
Salman
Saudi ArabiaNothing. Because of the homing feelings, this was my third time staying in the hotel.
Excellent, each and item was according to my taste. Very cooperative staff, specially Marah and Eman. Please extend my sincere thanks to them. I wish best of luck in all their assignments.
Stayed in May 2024
Reviewed: 14 May 2024
Sohaib
United Arab EmiratesStaff and brakfast
Location - Close to Haram
Stayed in May 2024
Reviewed: 14 May 2024
Bashar
United KingdomThe guy who leaned the room was exceptional.
Stayed in April 2024
Reviewed: 12 May 2024
Mubarak
Saudi ArabiaThe location The staff were friendly
Stayed in April 2024
Reviewed: 12 May 2024
Djamiel
NetherlandsNothing
Everything
Stayed in May 2024
Reviewed: 12 May 2024
Hifza
United Arab EmiratesThe customer service, amenities and rooms were excellent.
Stayed in May 2024
Reviewed: 11 May 2024
Mohamed
Saudi ArabiaParking fees is paid as extra 100 SAR and booking shows free Food prices is different than booking
Stayed in May 2024
Reviewed: 11 May 2024
Abdullah
Saudi Arabianothing
The location of the hotel is very beautiful
Stayed in May 2024
Reviewed: 11 May 2024
Banajah
Saudi ArabiaThe location was great and also the staff were really friendly.
Stayed in May 2024
Reviewed: 11 May 2024
Dirar
JordanOld closet
Location
Stayed in May 2024
Reviewed: 10 May 2024
Yousef
Saudi ArabiaRoom service is bad. Ordered dinner grilled fish with rice and chicken creamy soup. The fish was fishy and surly not fresh and tasted bad. The chicken cream soup was too thin and no chicken in the soup only mushroom peices. And it was expensive for such food.
Location is great , good friendly staff , good breakfast buffet
Stayed in May 2024
Reviewed: 9 May 2024
Hasan
United Arab EmiratesShower area cleaness
Staff is very kind and helpful
Stayed in May 2024
Reviewed: 7 May 2024
Hammad
CanadaQuite old, needs updating.
Comfort, cleanliness and distance to Masjid e Nabawi.
Stayed in May 2024
Detmold, Germany
Murcia, Spain
Gravedona, Italy
Rutland, USA
Concord, Grenada
Perth, UK
Busan, South Korea
Himare, Albania
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