Central Area, 42311 Al Madinah, Saudi Arabia
#16 of 238 hotels in Al Madinah
Guests' ChoiceBased on 3319 hotel reviews
8.7Cleanliness
8.9
Comfort
8.9
Location
9.6
Facilities
8.7
Staff
9.2
Value for money
7.8
Free WiFi
8.3
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End of dialog contentReviewed: 30 May 2024
Thanaa
EgyptNothing
check in was quickly , house keeping perfect attended all my requirements
Stayed in April 2024
Reviewed: 30 May 2024
Bilal
BahrainI couldn’t think of anything else.
The breakfast was excellent. The location was superb.
Stayed in May 2024
Reviewed: 28 May 2024
Nasser
United StatesThe windows are guarded with wooden design that blocks the view partially.
This property has an amazing location. It’s close to the Prophets Masjid, only steps away. Also close to shopping strip that has restaurants as well.
Stayed in May 2024
Reviewed: 28 May 2024
Nasheeha
United KingdomWould have been better if adhaan could be heard within rooms.
Very close to masjid un nabawi. Clean and pleasant. Staff very helpful.
Stayed in May 2024
Reviewed: 27 May 2024
Bilal
PakistanNothing. Everything was fine. Not a single complaint.
Everything was perfect. They are very professional with customer services. They know how to deal with customers. I would definitely recommend this hotel. My tiolet shower was broken during my stay. I just called to the receptionist and the plumber came to the room just in 3-4 minutes with new shower and he fixed immediately. Hotel staff called me every day and ask if i need anything. Amazing and very caring staff. I am frequent traveler and been stayed in many many hotels but i am really really impressed with their services.
Stayed in May 2024
Reviewed: 27 May 2024
Saima
United KingdomNeeds modernising
Amazing breakfast and dinner. The presidential suite was amazing
Stayed in May 2024
Reviewed: 27 May 2024
Babir
United KingdomRight outside of gate 329. Can access the gate from within the hotel. Clean and tidy. And they clean your room everyday. Reception and staff very welcoming. Will definitely use this hotel again, In Shaa Allah.
Stayed in May 2024
Reviewed: 27 May 2024
Abdulmohsen
Saudi ArabiaThey have a gulf car and I didn’t know about it until last day. I was need it for my mother.
Very big space in two bedrooms suit, the staff are amazing and the breakfast is perfect.
Stayed in May 2024
Reviewed: 26 May 2024
Ilias
United Kingdomashtray out side lifts on seventh floor often smells
service
Stayed in May 2024
Reviewed: 25 May 2024
Altigani
Saudi ArabiaNothing
EVERYTHING ARE AMAZING
Stayed in May 2024
Reviewed: 25 May 2024
Ashar
Saudi ArabiaNothing to mention.
Easy access to Masjid Nabvi, very friendly staff, very good breakfast. They continuously serve Arabic Coffee with dates at the reception lounge which is very refreshing.
Stayed in May 2024
Reviewed: 24 May 2024
Faisal
Saudi ArabiaNothing
Location, staff, breakfast, comfort anf cleanliness
Stayed in May 2024
Reviewed: 24 May 2024
Nissar
Saudi ArabiaBathroom- water does not get drained
Good
Stayed in May 2024
Reviewed: 23 May 2024
Moataz
EgyptNothing
I enjoyed everything about my stay: the location, the room, the breakfast, and the friendly and courteous staff, including Mohamed Belal from the room service and the Restaurant manager, Mr. Rami. I highly recommend the hotel for anyone wants to stay beside Al Haram al Nabawi. :)
Stayed in May 2024
Reviewed: 23 May 2024
Allal
MoroccoL emplacement
Stayed in May 2024
Reviewed: 23 May 2024
Nazmeen
United KingdomNeed a bit more of a continental variety for dinners as its mostly Arabic foods. One night was sea food night and I don't like sea food so just had mixed grill and bread which limited me a lot. Should always offer an alternative. Also drinks in the evening included in buffet is just water. Should have some juice or fizzy as a can of pepsi was 25 riyals additional which was too much. Juice and teas are included in breakfast.
Amazing view. When mentioned we need a disabled room with a view and they delivered. Amazing location, food was amazing, always freshly cooked. Amazing customer service. Always ready to serve.
Stayed in May 2024
Reviewed: 23 May 2024
Zahid
Saudi ArabiaHouse Keeping not replying to phone, even after multiple tries.
Tried to make and keep the room cleaner.
Stayed in May 2024
Reviewed: 21 May 2024
Saadia
United KingdomEverything
Location excellent , Rooms clean, bathroom well equipped Breakfast and dinner buffet , wide selection , their Manager Rami was on the ball, and actually on the floor assisting the guests, lifts not crowded.
Stayed in May 2024
Reviewed: 20 May 2024
Sarah
KuwaitPerfect hotel, friendly stuff, a good room view and the breakfast was perfect
Stayed in May 2024
Reviewed: 20 May 2024
Yafis
United StatesAmazing location, 1 min away from Masjid Nabawi. Great staff and perfect morning buffet
Stayed in May 2024
Reviewed: 19 May 2024
Khaled
Saudi ArabiaThe price
Location Room size wide spacious space Friendly staff The food
Stayed in April 2024
Reviewed: 19 May 2024
Abdulaziz
Saudi ArabiaIt is hard to get to the hotel there is parking fees . The apps for restaurants is not working and deliver to this area
The location if you are looking to stay next to the mosque
Stayed in May 2024
Reviewed: 19 May 2024
Mirza
United KingdomLocation to the Haram was very good and lots of shops nearby
Stayed in May 2024
Reviewed: 19 May 2024
Hanif
United Kingdomi was disappointed to find the bathroom sink had mould and limescale around the tap and sink area.
location next to the Haram. literally a few mins to get to the mosque. the room was comfortable too, however the fridge was not cooling. Breakfast was excepyional in choice
Stayed in May 2024
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