Ibraheem Al-Khaleel Street, 21955 Makkah, Saudi Arabia
#10 of 304 hotels in Makkah
Guests' ChoiceBased on 2690 hotel reviews
8.8Cleanliness
9.0
Comfort
9.1
Location
9.7
Facilities
8.8
Staff
9.1
Value for money
7.9
Free WiFi
8.6
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End of dialog contentReviewed: 1 May 2024
Laila
FranceThe parking is too pricey.
Everything, location, room & bathroom (size and cleanliness), breakfast, staff and the last but not least coffee machine in the room😍
Stayed in May 2024
Reviewed: 22 April 2024
Bashar
United StatesI was
Stayed in April 2024
Reviewed: 20 April 2024
Mr
United Arab EmiratesIt is located in a heavy traffic area ( cars and people). Rooms and bathrooms are run down with 1980s older facilities and technology. It is in need of a renovation for sure to compete with the new hotels around Haram area. Something is wrong with smell in the hotel restaurant. You'd smell like you have been cooking inside hotel kitchen. The whole breakfast restaurart floor, prayer rooms and some of the lobby area in addition to the stores under the hotel, all smell kitchen like. Rates are high given the above.
The best location and accessibility to Al Haram you can dream of . Decent food and very friendly service oriented staff. Good amenities in the bathrooms.
Stayed in February 2024
Reviewed: 3 April 2024
Aziza
United Arab EmiratesNothing
Dream to come true! Thank you very much
Stayed in January 2024
Reviewed: 30 March 2024
Abdulla
QatarOld furniture
Location , staff , clean
Stayed in March 2024
Reviewed: 18 March 2024
Salwa
Saudi ArabiaThe gatherings of some of the guests in the hallway near the elevator was annoying
We enjoyed the location and the prayer area
Stayed in March 2024
Reviewed: 16 March 2024
Ahmad
KuwaitThis is the 4th time I stay in this hotel (1st stay during Ramadan) and i think it’s the best but. The iftar buffet in the holy month of Ramadan closes quickly just before isha prayer which make it very busy after maghreb prayer. Please extend the hours for iftar to at least say 11 pm so that it does not get very busy and people will have a chance to eat and not miss the iftar. I think other hotels open iftar until 10 or 11 so please change your policy in this regard.
Very close to haram
Stayed in March 2024
Reviewed: 12 March 2024
Nader
Bahrainwe liked everything
all
Stayed in March 2024
Reviewed: 11 March 2024
Gamal
QatarNONE
everything is perfect. room is so nice location is attractive. inside HARAM We are very happy to be in the hotel, will come again. soon Insha'Allah
Stayed in March 2024
Reviewed: 10 March 2024
Tahir
United Arab EmiratesTv , they should upgrade all the tvs
Breakfast was perfect and mainly the location
Stayed in March 2024
Reviewed: 9 March 2024
Ali
United Kingdomneed renovation
location services
Stayed in March 2024
Reviewed: 9 March 2024
Ebtisam
United Arab EmiratesEverything was just great. The staff were amazing specially Hatim who checked us in when we arrived. He is the best .I have travelled the world but never have I seen a genuine customer service staff like Hatim.
Stayed in March 2024
Reviewed: 8 March 2024
Mohamed
Saudi ArabiaEverything was excellent
Very close to Haram and easy access to elevators and entrance and exit doors were kept clear of people.
Stayed in March 2024
Reviewed: 7 March 2024
Said
United StatesThroughout cleaning of the bathroom and the use of exhaust fans to remove moisture
Stayed in March 2024
Reviewed: 6 March 2024
Rezhin
IraqAll was very good
Very very good and it was really perfect experience
Stayed in March 2024
Reviewed: 3 March 2024
Ibrahim
Saudi ArabiaRoad Closure by the authorities was a very bad experience for my family and I. There should be a pass system introduced hence we shall be allowed to pass through to get to the hotel with this pass without needing to argue with the authority. The authority were rude and merciless.
Stayed in February 2024
Reviewed: 2 March 2024
Medhat
KuwaitMore towels more room service
V nice v friendly stuff v near to Haram
Stayed in March 2024
Reviewed: 29 February 2024
Khalid
Saudi ArabiaTaking care of cleaning the bathroom.
Location and staff
Stayed in February 2024
Reviewed: 29 February 2024
Tukur
NigeriaNo complaints at all.
Everything. No exceptions.
Stayed in February 2024
Reviewed: 29 February 2024
Daar
IndonesiaNothing
Everything is perfect
Stayed in February 2024
Reviewed: 25 February 2024
Mohammed
Saudi ArabiaValues
Staff, location
Stayed in February 2024
Reviewed: 25 February 2024
Luay
United Arab Emiratesلا
أقرب فندق للحرم
Stayed in February 2024
Reviewed: 25 February 2024
Maha
QatarBathroom
The location
Stayed in February 2024
Reviewed: 24 February 2024
Mohammed
Saudi ArabiaNo thing
Location
Stayed in February 2024
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