Madina 13 Al Madina, 21411 Al Madinah, Saudi Arabia
#109 of 225 hotels in Al Madinah
Guests' ChoiceBased on 3167 hotel reviews
7.3Cleanliness
7.6
Comfort
7.7
Location
6.9
Facilities
7.4
Staff
8.0
Value for money
7.3
Free WiFi
7.8
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End of dialog contentReviewed: 8 May 2024
Mohamed
EgyptRoom service doing lot of noises by moving beds and wooden furniture among rooms in the morning
Friendly front desk team,
Stayed in May 2024
Reviewed: 5 May 2024
Mohammed
BahrainSmell of cigarettes in the floors. The rooms were very small and not clean enough.
Good value, great location for the facilities around Qurban neighborhood. As for the distance between it and the Masjid Alnabawi the hotel offers free transportation.
Stayed in May 2024
Reviewed: 4 May 2024
Ali
EgyptLocation
Good
Stayed in May 2024
Reviewed: 3 May 2024
Abdul
Saudi ArabiaStaff behaviour and quality of stuff in the facility
Location was good and staff was friendly.
Stayed in May 2024
Reviewed: 3 May 2024
Zia
QatarPoor bus shelter service
Location
Stayed in April 2024
Reviewed: 3 May 2024
Imran
United Arab EmiratesWashrooms
Price
Stayed in April 2024
Reviewed: 2 May 2024
Ali
United KingdomIn case if you missed the bus going to the prophet mosque , you need to cross to the road and cross three Lanes of dangerous high way. Building a bridge for pedestrians to cross to the other side would really help and let this nice hotel to be more attractive .Break fast : the pastries are not fresh and bread is a bit dry .. The food is not hot enough .. addition of more type of cheese and cooking Omelette in a professional way would be great idea .. adding fruits to the breakfast menu will enrich the existing options .
Price is responsible, the location is not far from Prophet mosque , Staff is friendly and cooperative… the cleanliness is satisfactory and no staff bothering me during my staying. The room is tidy clean and fitted with cupboard, Fridge , two bottles of waters and cattle with tea bags, TV , air conditioned . Two clean towels , shampoos and soaps were also provided.
Stayed in May 2024
Reviewed: 30 April 2024
Mohammad
United KingdomRather a little far to walk. But can grab a taxi if needed. Hotel shuttle service does run but need to be at site on time, may need to wait a little.
Comfortable beds
Stayed in April 2024
Reviewed: 29 April 2024
Karim
Egypt-The room is relatively small
-The shuttle service , Masjid Alnabawi is about a 25 minute walk and the walking distance isn't in a straight line so you will cross some roads if you went walking. -Kind Staff
Stayed in April 2024
Reviewed: 27 April 2024
Ayyaz
FranceLocation is far away
It's ok
Stayed in April 2024
Reviewed: 25 April 2024
Muhammad
CanadaFirst aid box did not have band aid
They have shuttle service to masjid Nabwi . Staff 8s courteous even they called for the feedback
Stayed in April 2024
Reviewed: 24 April 2024
Amanulla
QatarNO CHAIR IN THE ROOM
GOOD STAFF AND GOOD FACILITY
Stayed in April 2024
Reviewed: 24 April 2024
Muhammad
Pakistan1- Room was very small 2- There is only one bus to haram, and it has timing for prayers but the bus will leave early of it is filled and normally it will fill within 4 minutes. 3-I booked in 165 SAR per night in out season and i think this is still expensive
The satff was good. Hotel Parking is available
Stayed in April 2024
Reviewed: 23 April 2024
Mohamed
United KingdomThe room wasn’t chairs and table
Was near the Masjid Al Nabawi and bus service and also nearest restaurants
Stayed in April 2024
Reviewed: 19 April 2024
Monim
SpainPretty far away from Masjid Nabawi around 20 minutes walking and the area is quite isolated Staff very inattentive, no daily room service, if you do not ask for room cleaning it will not get cleaned Single mattresses pretty uncomfortable
Property seems clean from inside, recently renovated Shuttle service available before prayer times, the timing always varies
Stayed in April 2024
Reviewed: 17 April 2024
Arsalan
Saudi ArabiaIt was quite expensive. Room service was not effective. They didn't clean the room quite well, washroom was still dirty. Pillow still had hair. There was parking space available in the basement, but the staff refused to give access to me for parking, saying that there was no space and that it was full.
Shuttle service. Which was available to take guests to Haram 1 hour before each prayer. There was a Pakistani restaurant in the hotel. Which was good.
Stayed in April 2024
Reviewed: 16 April 2024
Uzair
PakistanWashroom was too small and smelly.
Location is closeby and parking is available.
Stayed in April 2024
Reviewed: 15 April 2024
Bamiji
IrelandFood provision is not great, just ordinary. Location is far to Haram
All marbled hotel, lovely, cleaned room. Shuttle bus to Haram
Stayed in April 2024
Reviewed: 15 April 2024
Nabeel
Saudi ArabiaJust a bit far from Masjid Nabavi (S.A.W)
Nice and helpful staff. Clean and provide shuttle service to & from masjid al nabavi (s.a.w). Free Parking.
Stayed in April 2024
Reviewed: 14 April 2024
Bisri
KuwaitLocation around Hotel, transportation not good enough, some not allow to stand but som allow.. so can be late to Masjid
View of hotel
Stayed in April 2024
Reviewed: 14 April 2024
Shabir
United KingdomStaff could be more professional. Some have side businesses they try to sell you ie. Transport, Ziyara etc. Ovoid last they will let you down.
Clean with good facilities hotel best for families.
Stayed in April 2024
Reviewed: 13 April 2024
Sajjad
Saudi ArabiaThe elevator is not good
Overall Good
Stayed in April 2024
Reviewed: 12 April 2024
Waqas
United Kingdomone of the cleaner argued with my mother, which I disliked.
it was ok but Muhammed Irfan(cleaning stuff ) was very helpful
Stayed in April 2024
Reviewed: 12 April 2024
Ahmed
Saudi ArabiaRoom is not big to get 4 adults with thier lugages No parking available at basement only for staff Out door parking is too small and crowded The response for solving issues from the CS side is bity low
I liked the cleannes it was good
Stayed in April 2024
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