King Fahd Road, 13224 Hail, Saudi Arabia
#19 of 52 hotels in Hail
Guests' ChoiceBased on 185 hotel reviews
8.2Cleanliness
8.4
Comfort
8.7
Location
8.6
Facilities
8.2
Staff
8.9
Value for money
7.3
Free WiFi
7.9
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End of dialog contentReviewed: 3 March 2024
Thani
Saudi ArabiaThe size of the room is good
Choices of breakfast were limited
Stayed in March 2024
Reviewed: 29 February 2024
Mohamed
Saudi ArabiaThe breakfast is power: no much choices, no coffee.
The staff is friendly and helpful
Stayed in February 2024
Reviewed: 11 February 2024
Nawaf
Saudi ArabiaThe view. Two rooms in different floors both if them didn’t have a view. In fact the window was small and you only see the sky not the city because it was high
The lobby was nice and clean. The room has a good space
Stayed in February 2024
Reviewed: 31 January 2024
Ghrisi
Jordanrestaurant was closed at hotel because of maintenance
Stayed in January 2024
Reviewed: 12 November 2023
Adam
Saudi ArabiaDespite asking for a view from my window, we were stuck with a brick wall and very small windows that were too high to see out of
Comfortable, clean and lovely staff
Stayed in October 2023
Reviewed: 14 October 2023
Adam
United KingdomOur room had no view other than a brick wall
Nice hotel, friendly staff, good location.
Stayed in October 2023
Reviewed: 16 August 2023
Saleh
Saudi ArabiaThe cooling system / lighting.
Location and restaurants.
Stayed in August 2023
Reviewed: 25 July 2023
Saleh
Saudi ArabiaThe corridors were smelly
The location
Stayed in July 2023
Reviewed: 30 June 2023
Majed
Saudi ArabiaCostumer service
Location
Stayed in June 2023
Reviewed: 17 June 2023
Hamed
Saudi Arabiano room view and poor facilities
location and nearby
Stayed in June 2023
Reviewed: 22 May 2023
Fahad
Saudi ArabiaThey offer breakfast with only two choices.
1. The size of the room is good. 2. The carpet and the furniture were comfortable. 3. The place was quite.
Stayed in March 2023
Reviewed: 11 March 2023
Konrad
United Arab Emiratesunfortunately none of the staff spoke English
nice room, comfortable, good location
Stayed in March 2023
Reviewed: 23 February 2023
Tamer
Saudi Arabiatoilet mirror was broken with sharp edges that can cause injury hazards. bath towels were a bit old and easily torn out. the housekeeping team need to be more aware when arranging the rooms many things were missing compared to any standard hotel rooms.
the room is spacious and clean, with a comfortable bed.
Stayed in February 2023
Reviewed: 17 December 2022
Mishary
Egypt1-Check in, and check out are different from what u expected from any hote kind of weird to check in st 4:00 pm. 2- no available help carrying off luggage to and out of the room
Clean , renovated to the highest standards
Stayed in December 2022
Reviewed: 12 July 2022
Hamad
Kuwaitthey don’t accept any kind of credit cards and any non Saudi cards I had to withdraw cash and pay
Stayed in July 2022
Reviewed: 1 July 2022
Khadijah
Saudi Arabia.I don't like the parking
I like the size of the rooms
Stayed in June 2022
Reviewed: 26 June 2022
Khadijah
Saudi ArabiaSlight sewage scent on the third floor
Clean and quiet
Stayed in June 2022
Reviewed: 19 June 2022
Khadijah
Saudi ArabiaEntrance I don't like the parking. It's horrible (one can be hit by a car). There was a sewage scent near the back entrance. There's no restaurant. Just a small cafe. Room (316) I didn't like the bathroom. The shower is directly behind the door. There's no partition. The floor gets very wet when you take a shower. There wasn't a rack for soap in the shower, but instead a cup holder. No hooks. The towels were old and hard. Reception A few hours after I checked in (around 4pm), I received a message from Booking.com that the hotel logged me as a "no show," which was not true. Check in is at 4pm, according to Booking.com
I like the quick check in, cleanliness of the facility and professionalism of the staff
Stayed in June 2022
Reviewed: 14 June 2022
Khadijah
Saudi ArabiaParking realistically doesn't exist. The hotel sits between to other businesses. A restaurant/cafe and a car rental. Both businesses customers monopolize the parking spaces. The hotel sit directly on the highway (imagine that), to which it makes one feel very unsafe when attempting to get out or in the car. There are a few issues I'd like to bring to management's attention with regard to the room. 1. Wardrobe doors needs to be aligned properly 2. Electrical outlet at desk needs to be fixed. 3. Television reception wasn't clear. 4. Housekeeping didn't replace the towels, so we were left without them our 2nd night. 5. Google doc survey is only in Arabic. How do you expect non-Arabic speakers to complete it? 👇🏽 (فندق سكناي رويال) تودعكم ونسعد بتقييم تجربتك هنا https://forms.gle/5WjJVMFwUC1Aicoq8 وشكرا على اختياركم سكناي. التاريخ : 09/06/2022
Just completed a 2 nights stay in room 314. Check- in was quick and easy. The receptionist was professional, nice, spoke/understood English. The room was clean, comfortable and spacious, which includes the bathroom. The bathroom had all the basic amenities.
Stayed in June 2022
Reviewed: 13 May 2022
Fahad
Saudi ArabiaLimited Car Parking I hoped for in-hotel restaurant
Employees were amazing Loved the overall cleanliness Location is perfect WIFI service is quite fast. check-in was easy Love to visit again
Stayed in February 2022
Reviewed: 5 May 2022
Naser
KuwaitNot accepting credit cards!!
Stayed in May 2022
Reviewed: 30 April 2022
Sara
Egyptno extra bed found
clean
Stayed in April 2022
Reviewed: 13 December 2021
Haythem
Saudi ArabiaNo safe car parking Little noise in night No breakfast Hot water was not sufficient to take fast shower
Staff Location
Stayed in December 2021
Reviewed: 13 December 2021
Gary
United KingdomBit of a noisy air con unit outside. Not the hotels fault, however very poor directions on map, was sent to completely wrong location.
Pleasant staff at front desk, clean comfortable room.
Stayed in December 2021
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