طريق الأمير محمد بن سلمان بن عبدالعزيز الفرعي, 24231 Makkah, Saudi Arabia
#26 of 304 hotels in Makkah
Guests' ChoiceBased on 1291 hotel reviews
8.5Cleanliness
9.0
Comfort
9.1
Location
7.8
Facilities
8.7
Staff
9.0
Value for money
8.6
Free WiFi
7.6
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End of dialog contentReviewed: 7 May 2024
Mohamed
Egyptbreakfast should add more varieties If the hotel provides a shuttle bus service to Elharam, it will be more than perfect
it was very clean , comfortable staff was very helpful and friendly facilities were very fine
Stayed in May 2024
Reviewed: 7 May 2024
Obaida
BelgiumNo negative comments
Clean room, friendly and helpful staff. Receptionists spoke very well English
Stayed in April 2024
Reviewed: 7 May 2024
Ahmad
EgyptThere is only one small Thing that they did give me one Invoice for one day, the last second day they forgot and I also forgot to tell them but anyway the Staff were So Great and very Friendly, they are always Smile, thank you so much! ♥️♥️♥️
The Hotel is So Amazing, all the Facilities are available, everything was Great!, i really enjoyed so much my Stay in Mecca due to the Wonderful time i spent inside this Stunning Hotel
Stayed in May 2024
Reviewed: 7 May 2024
Abubakar
NigeriaEverything was nice
It was very good, met my expectations
Stayed in May 2024
Reviewed: 5 May 2024
Abolfazl
United StatesThe price was a little high. Other than that the hotel was perfect!
Everything was good. The hotel staff were very polite and helpful. Breakfast was awesome!
Stayed in May 2024
Reviewed: 5 May 2024
Douha
United StatesVery nice experience,
Mohamed in the kitchen, nice and very helpful.
Stayed in May 2024
Reviewed: 4 May 2024
Hosam
EgyptThey need to create a shuttling bus service to Mekkah
Clean rooms and excellent staff
Stayed in May 2024
Reviewed: 4 May 2024
Adil
QatarThe breakfast is not really good , missing a lot of items and not fresh , the bread is not soft and croissant also but the Egyptian manager there is doing his job very well.
The rooms are clean with a nice view and have a small lounge in the lobby to have a coffee.
Stayed in April 2024
Reviewed: 4 May 2024
Anas
Saudi ArabiaExtremely clean Nice staff Close to Al Haram (3 min by car)
Stayed in May 2024
Reviewed: 4 May 2024
Javid
United StatesLocation was little far.
Breakfast was really nice.
Stayed in April 2024
Reviewed: 4 May 2024
Siddiqi
NorwayBehaviour of the staff and service of the restaurant was so bad
Cleanliness
Stayed in April 2024
Reviewed: 3 May 2024
Habibur
United KingdomBreakfast limited options. Not really walking distance to Haram.
New, tidy and clean. Good bathroom. Comfortable bed.
Stayed in April 2024
Reviewed: 3 May 2024
Eman
Qatar1. Walking to al haram might be difficult during the day due to hot weather and you cant book ubers next to al haram on your way back to the hotel due to restrictions. 2. The shower area, lower side of the sliding glass door to be specific had MOLD. However, the other room I booked for my family member was clean. I understand the hotel isnt exactly 5-star but that was unhygienic. Cleanliness should be a common standard for all. 3. The housekeeping button is useless, you need to call reception to actually request for standard daily cleaning. As per receptionist, there was only one housekeeper that was available that day.
1. Close to al haram, good 20 minute walk (especially at night since its cooler). Room is decently spacious with amenities like water bottles, coffee, tea/water kettle. 2. Beds were comfortable. 3. Reception (both Miss Ghaida? and the other Arab gentleman) were quick and efficient with answering questions and calls. They were gracious enough to extend our check out time for free.
Stayed in April 2024
Reviewed: 3 May 2024
Maha
EgyptNo shuttle
Staff l would like to thank ghidaa in reception she was nice and helpful , cleaning
Stayed in May 2024
Reviewed: 2 May 2024
Mohammed
United Arab EmiratesNothing
Location facilities
Stayed in April 2024
Reviewed: 2 May 2024
Tufael
Bahrainit was nice.
Stayed in April 2024
Reviewed: 30 April 2024
Samah
EgyptBreakfast was good but not with good varieties
All prospects: location, stuff, cleaning, room service, quietness, facilities,
Stayed in April 2024
Reviewed: 29 April 2024
S
CanadaThe staff are very friendly
Stayed in April 2024
Reviewed: 29 April 2024
Tourabi
United Arab EmiratesThere's no bus shutter to al haram, and there's no buffet for lundch and dinner
Excellent customer service from the reciepation they are always smiling and assisting plus the cleaning and quilting if the food.
Stayed in April 2024
Reviewed: 29 April 2024
Talha
South Africa15 min walk to haram as per location stated. So be prepared for that, taxi fare to haram is approximately 20 riyals. Hotel wise, good value for money.
Comfortable and clean. Good value for money.
Stayed in April 2024
Reviewed: 29 April 2024
Madi
TunisiaClean and comfortable
Everything was fine Location Facilities and staff
Stayed in April 2024
Reviewed: 28 April 2024
Mohamed
Saudi ArabiaNothing
Perfect stay, worth 5 stars Staff are very friendly. Easy access to Haram
Stayed in April 2024
Reviewed: 28 April 2024
Salman
United KingdomBreakfast was OK. No any fruit was available.
Need to improve housekeeping. They didn't clean our room duration of my stay
Stayed in April 2024
Reviewed: 28 April 2024
Ahmed
CanadaNo shuttle service to masjid
Super clean
Stayed in April 2024
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