شارع الحسن بن علي بن أبي طالب 24, 42311 Al Madinah, Saudi Arabia
#53 of 223 hotels in Al Madinah
Guests' ChoiceBased on 536 hotel reviews
8.1Cleanliness
8.5
Comfort
8.5
Location
8.6
Facilities
8.2
Staff
8.7
Value for money
7.9
Free WiFi
7.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 6 May 2024
Anjuman
United KingdomVery clean and well priced room. Good location and helpful staff
Stayed in May 2024
Reviewed: 2 May 2024
Shahzad
United StatesFIVE MINUTE STRAIGHT WALK TO THE PROPHET'S MOSQUE. HOTEL WAS VERY CLEAN AND CLOSE TO EVRYTHING.
Stayed in March 2024
Reviewed: 27 April 2024
Mohammed
United KingdomEverything apart from no restaurant
Stayed in April 2024
Reviewed: 13 April 2024
Samir
AlgeriaNice hotel
Stayed in April 2024
Reviewed: 6 April 2024
Sulaiman
Saudi ArabiaThat my question was not answered relating to whether the hotel will continue to leave Arabic Qurans in the room or if they will replace them with transliteratio/translated Qurans for non Arabic speaking customers.
The room was exceptionally clean and comfortable.
Stayed in April 2024
Reviewed: 3 April 2024
Urooj
PakistanWanted double bed but three single beds were available
Location was excellent
Stayed in April 2024
Reviewed: 2 April 2024
Habib
United KingdomNone.
Very clean hotel with friendly staff and very close to the Prophet’s (PBUH) mosque.
Stayed in April 2024
Reviewed: 1 April 2024
Ali
KenyaCarpet inside the rooms.
Staff were very helpful.
Stayed in March 2024
Reviewed: 1 April 2024
Manahil
Saudi ArabiaFew staff and more rooms
Clean place and location good
Stayed in March 2024
Reviewed: 1 March 2024
Sidra
FranceI don’t like thier insurance policy to deposit 200 riyal and they give after check out , rooms are so small
Its near haram only 5 min walk, thier cleaning staff is very nice
Stayed in March 2024
Reviewed: 19 February 2024
Waqas
United KingdomWoman side you have to walk
Near to mashid nabwi
Stayed in February 2024
Reviewed: 23 January 2024
Ibrahim
AustraliaStreet Noise
Friendly close to hram
Stayed in January 2024
Reviewed: 1 November 2023
Khalil
United KingdomThey changed the hotel we intended to stay at at the very last minute
Clean, good service. Location was good too
Stayed in October 2023
Reviewed: 16 October 2023
Md
AustraliaWe're upgraded to Le Bosphorus hotel, which is from similar group of Grand Al Safi - both hotels located next to each other and just 5 mints away from Haram. We were greeted by bunch of roses, dates and Arabian coffee. The room was pretty clean, and spacious. The stuff's are awesome - always offers help with smile. Few grocery shops and pharmacy on the way to haram. Thanks everyone for making our stay a pleasant.
Stayed in October 2023
Reviewed: 6 October 2023
Abumuhammad82
QatarLocation was perfect and view of bab as salaam from bedroom and they had upgraded our stay to le bosphorus hotel suite and staff were very welcoming and best enjoyed staying and definitely choose the same hotel everytime we visit Madina Tayyibba as my kids loved and just walk away from masjid Al nabawwi.
Stayed in September 2023
Reviewed: 4 October 2023
Ossama
EgyptI didn't stayed at all in Grand El Safi, but they shifted me to Bosporus Hotel, claiming it's a upgrade but of course it was a downgrade, claiming that there was some maintenance, however it was a lie as Grand El Safi much more superior, bigger and celebrated National Saudi day in his conference room.
Stayed in September 2023
Reviewed: 1 October 2023
Umer
Saudi ArabiaNothing
friendly staff and everything comfort
Stayed in September 2023
Reviewed: 24 September 2023
Azmol
United KingdomDidn’t stay at grand al safi got upgraded next door to sister hotel “Bosphorus hotel” which was outstanding. Very close to the Masjid, very helpful staff. Rooms had all amenities. Great Wi-Fi speed
Stayed in September 2023
Reviewed: 23 September 2023
Furqan
United KingdomBed direction need adjustment with Qibla direction
Cleaniness and nice staff
Stayed in September 2023
Reviewed: 12 September 2023
Naveed
United KingdomFar from the bus station and from AlBaik.
Very convenient location, close to haram and amenities. Cooperative staff very helpful. They offer complimentary arabic coffee 24/7 free water tea coffee in the room. A pleasant experience.
Stayed in September 2023
Reviewed: 9 September 2023
Bablu
United KingdomNearest the Rasul
Its near the haram. Easily to go pray.
Stayed in September 2023
Reviewed: 31 August 2023
Hazem
EgyptI liked the facilities in the room, the location, services
Stayed in August 2023
Reviewed: 24 August 2023
Mohamed
MalaysiaNothing to dislike.
Location and facilities are as expected. Nice place to stay.
Stayed in August 2023
Reviewed: 24 August 2023
Mohamed
United KingdomAs I originally booked grand safi they did try to cancel me so be aware of this when booking
I would say as I stayed at Busporus hotel which is next door, they was fantastic from the cleanest to the staff everything was perfect loved the stay
Stayed in August 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content