King Fahd Road , Al Maabdaah District, 21955 Makkah, Saudi Arabia
#75 of 207 hotels in Makkah
Guests' ChoiceBased on 2773 hotel reviews
7.8Cleanliness
8.1
Comfort
8.2
Location
7.6
Facilities
8.0
Staff
8.4
Value for money
8.4
Free WiFi
8.3
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End of dialog contentReviewed: 27 May 2024
Muhammad
Saudi ArabiaLocation is to far from the haram
The staff was excellent service is good 😊
Stayed in May 2024
Reviewed: 25 May 2024
Muhammad
United Arab EmiratesLocation
Price
Stayed in May 2024
Reviewed: 25 May 2024
Adibah
United KingdomHair on my pillow Shuttle service was out of service due to Umrah Season ending one day prior to our stay. This could have been made clear to us at the time of booking as the hotel info on Booking.com did not mention this.
Affordable. Modern furnishing, as expected with this Ibis brand. Easy access to to taxis - they were waiting outside hotel Polite concierge who handled our bags
Stayed in May 2024
Reviewed: 24 May 2024
Ercan
TurkeyNo Shuttle service to Haram
Clean, the staff do their job well, location is not so far from Mescidi Haram
Stayed in May 2024
Reviewed: 24 May 2024
Rabia
PakistanShuttle service
Every thing was out class except shuttle service it was very far from HARM
Stayed in May 2024
Reviewed: 22 May 2024
Muhammad
PakistanJust need to clean the Sofa, Add Microwave Rest of the entire services was excellent 👌👍
Stayed in May 2024
Reviewed: 21 May 2024
Taofeek
United KingdomThe location to Masjid Haram is a bit far, beyond walking distance and there's no provision for shuttle. You've got to take a taxi or uber to & fro. Otherwise, everything is perfectly okay. I can't wait to revisit.
The staffs attended to me professionally. They are able to communicate in both English and Arabic. Very neat and standard room. The reception lobby is quite big, spacious and lovely. I originally booked for just 2 nights. I later extend my stay for additional 6days.
Stayed in May 2024
Reviewed: 21 May 2024
Raheem
United KingdomPerson in room next door smoking
Location and quietness relaxing atmosphere
Stayed in May 2024
Reviewed: 20 May 2024
Shoaib
TurkeyIts amazing rome and very friendly staff and good location
Stayed in May 2024
Reviewed: 20 May 2024
Midrar
Saudi ArabiaFloor carpet
I will suggest for change of floor carpet as soon as possible.
Stayed in May 2024
Reviewed: 19 May 2024
Iqbal
Saudi ArabiaCleanliness - limited parking
Stayed in May 2024
Reviewed: 18 May 2024
Hamza
PakistanThe staff was cleaning toilet seat with the towel I had been using
Breakfast, cleanliness.
Stayed in May 2024
Reviewed: 17 May 2024
Faizal
United Arab EmiratesStaff
Room
Stayed in February 2024
Reviewed: 16 May 2024
Mohd
United Arab EmiratesShuttle service frequency is very less
Stayed in May 2024
Reviewed: 15 May 2024
Sajjed
United KingdomLocation and drop off point is far.
Staff and Room
Stayed in March 2024
Reviewed: 14 May 2024
Aly
EgyptThere is only 1 supermarket around the hotel. The room service gave us two paper cups, which annoyed me because they're for one use, so we needed to ask them to put more every time, and they refused to give us 2 glass cups. The bus missed the schedule one time during my 10-day stay. The bus moved from the hotel every hour, and I think it will be better if it's every half hour to give us the flexibility to go to and from Haram. The room service must have given us a shampoo and shower gel for everyone but they gave as a soup for hand and another one for the shower and they were the same and that's was not good.
The room was good. The location 9/10 is about 4–6 minutes to reach Ghaza Bus Station, then walk 10–15 minutes to reach the Haram gates. It gets a 7/10 in cleaning. We asked the bus many times to wait for us for 5 minutes, and he did.
Stayed in May 2024
Reviewed: 11 May 2024
Atiya
United KingdomShuttle bus service leave before its destination time and leave you started for and hour to get back
Very clean and helpful
Stayed in May 2024
Reviewed: 10 May 2024
Haji
PakistanLocation, house keeping on 9th floor was great. The Bell Capton Muhammed needs 200% for his best Services always ready to make our Stay comfortable.
Stayed in May 2024
Reviewed: 8 May 2024
Mohab
EgyptThe room is very comfortable and well furnished. The carpet had a few stans and the disk had some glue on it. Other than that the room is great. The Bus transportation is also convenient, but maybe more frequency is needed, to avoid crowding.
Stayed in April 2024
Reviewed: 7 May 2024
Oumayma
QatarThe staff and location
Staff are very friendly and helpful location it’s good near to Al haram The housekeeping are very nice people especially Ibrahim . Bus driver in night shift he also good I which that hotel Ibis Buy new furniture like bed was very small for one person and to make sure that all the bed doesn’t have dirty marks
Stayed in May 2024
Reviewed: 7 May 2024
Midrar
Saudi ArabiaCarpet need be changed
Cooperative staff. We had been fully facilitated. Everything was good. Only carpet seems extra used and need to be changed.
Stayed in May 2024
Reviewed: 7 May 2024
Berni
BelgiumBruit de l'air conditionné
Stayed in May 2024
Reviewed: 6 May 2024
Tabish
Saudi ArabiaThere were no major bathroom kits available, we have to ask for everything. We booked 2 room and just soap was available only in one room. Other all we have to ask for. No dental kit, no body lotion, no comb, no room slippers, no shaving kit. If anyone wants to book, please carry your personal hygiene kit with you.
Stayed in May 2024
Reviewed: 5 May 2024
Rameez
Saudi ArabiaI did not like the bell boys .... Very bad behaviour and arrogant
Ambience and location and staff from reception wer amazing ...
Stayed in May 2024
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