6541 Kulliyyat Al Banat Al Jamiah Mecca 24243 Makkah Al Taif Road, 24243 Makkah, Saudi Arabia
#70 of 304 hotels in Makkah
Guests' ChoiceBased on 233 hotel reviews
8.0Cleanliness
8.4
Comfort
8.5
Location
7.9
Facilities
8.1
Staff
8.3
Value for money
8.3
Free WiFi
7.9
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End of dialog contentReviewed: 6 May 2024
Royyan
Saudi Arabiabad toilet
Stayed in April 2024
Reviewed: 1 May 2024
Sultan
OmanThe hotel bus service timings were inconvenient. It was either almost two hours before or after prayers. Instead, we had to either use public transportation or pay for a tai. The timings for the hotel bus service needs to be changed.
Even though the hotel is located far from Haram, we had a pleasant stay and we probably will consider booking this hotel again. We like the cleanness and coziness of the room and mattress. The staff were friendly and cooperative. The wifi and breakfast was great.
Stayed in April 2024
Reviewed: 30 April 2024
Nasir
Saudi ArabiaIt was far from Haram but they have a shuttle service which goes to Haram 15 times a day and picks you up as well so its very helpful
Everything was amazing and the staff were super friendly
Stayed in April 2024
Reviewed: 29 April 2024
Alam
QatarLittle Far away from Makka, it was difficult to maintain prayer time table at Makka.
Worthy
Stayed in April 2024
Reviewed: 27 April 2024
Shadab
Saudi ArabiaWater blockage on bathroom
Superb location to go for haram, walkable distance for haram bus stop.
Stayed in April 2024
Reviewed: 27 April 2024
M
Saudi ArabiaWashroom sink in shower was blocked due to clogging. There is no way someone in cafe would pick your call or if you go to cafe, you will find no one because there is only one person who is receptionist and cook. He is although of very good attitude. Made me sandwiches and Coffee although it was late night. Kudos to him. .
Rooms were super clean. There is small park Infront of hotel for kids to play.
Stayed in April 2024
Reviewed: 19 April 2024
Zuhair
Saudi ArabiaBut I believe it is Refurbished
It looks like new
Stayed in April 2024
Reviewed: 16 April 2024
Eslam
QatarClean
Location
Stayed in April 2024
Reviewed: 16 April 2024
Adwaa1987
Saudi ArabiaRoom service
Stayed in April 2024
Reviewed: 16 April 2024
Kaleem
United Arab EmiratesThe room was comfortable,but there was no cleanness and we need to follow up for cleaning rooms.
The Staff is quite irresponsible and they are much serving to the outsider who are just stepping in hotel rather than the person who as already in hotel..they wount pick call at all in reception
Stayed in April 2024
Reviewed: 15 April 2024
Muhammad
Saudi ArabiaCleanliness
Stayed in April 2024
Reviewed: 15 April 2024
Ahmad
Saudi ArabiaNot every room has good view.
Ambiance
Stayed in April 2024
Reviewed: 14 April 2024
Adwaa1987
Saudi ArabiaRoom services took tooooo much time to answer the calls and sometime do not answer
Room is clean and comfy.. Location is excellent .. Very convenient
Stayed in April 2024
Reviewed: 12 April 2024
Mohsin
Saudi ArabiaBreakfast, sahoor
Room size
Stayed in April 2024
Reviewed: 11 April 2024
Yasir
United KingdomStaff should be English speaker
The rooms were good and clean. Looks like a new hotel. Only the distance from hotel to Haram is far. Sometimes there were traffic on the way which takes a lot of time to reach the shuttle on time to Haram.
Stayed in April 2024
Reviewed: 5 April 2024
Faisal
Saudi ArabiaToo far from haram. Hotel Shuttle doesn’t follow the timetable. We couldn’t find shuttle on return from haram to hotel. Public transport is not easy to get if from the hotel. Taxis in last week of Ramadan were too pricey. Taxi might not be that bad in other days of the year
Friendly staff, cleanliness and good free street parking beside hotel. Overall an excellent hotel
Stayed in April 2024
Reviewed: 4 April 2024
Umm
Saudi ArabiaShuttle bus wasn't following the Hotel Schedule...
Decent hotel with a cheaper price considering it's Ramadan time....
Stayed in April 2024
Reviewed: 3 April 2024
Irfanul
BangladeshThe room including interior was super comforting. The only challenge is the location and the transportation to Haram was difficult. Staff were always busy at the front desk. But Ms Nada was always helpful with her smiling gesture.
Stayed in March 2024
Reviewed: 2 April 2024
Raza
Saudi ArabiaIt was my first stay at Mercure and i love it. Cozy and comfortable room and clean building. I would recommend if someone wants to stay in economical budget they must stay here. Hotel has also shuttle service from hotel to haram and i have seen lot of people using that service but unfortunately I couldn’t get a chance to use that but i believe its helpful.
Stayed in April 2024
Reviewed: 30 March 2024
Heri
Saudi ArabiaI have problem with shuttle bus from Haram to the Hotel
the bed is comfort. And the shuttle bus schedule from the hotel excellent
Stayed in March 2024
Reviewed: 28 March 2024
Mohammad
Saudi ArabiaWay of access and lack of external boards, lack of facilities and food options small bath and shower and the shower ground was not stable.
Clean and comfortable bed
Stayed in March 2024
Reviewed: 24 March 2024
Mostafa
United Arab EmiratesHave two names for the building that confused me and the driver Shower drain was blocked but they responded promptly Room service don't respond on time Telephone set not working
New furniture Good location near to bus station Big room Small fridge Tea corner with free refill Good AC Suhour was excellent Very good option but not in Ramadan because of transportation is very difficult in Ramadan. Police block roads and car lift / taxis can't drop you close to alharam I didn't try their shuttle bus but shuttle bus go to shaab Amer
Stayed in March 2024
Reviewed: 24 March 2024
Mahmoud
EgyptNothing
Everything
Stayed in March 2024
Reviewed: 23 March 2024
Mahmoud
United Arab EmiratesThe bathroom sink was not working properly.
The place is so clean
Stayed in March 2024
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